About Sydenham
YPA Estate Agents is one of the area’s most active agencies. Located in Sydenham in a high traffic area makes your property more visible to prospective clients. YPA focuses on the client as the most important aspect of the business and they always ensure they hold the highest customer service levels. This has been proven by winning the Most Written Testimonials for 5 years. Winners of several YPA awards every year they also have been named Brimbanks Favourite Real Estate, Melbournes Favourite Real Estate, Brimbanks Favourite Business & Youth Now Champion Employer.
Cynthia Mercieca, Amanda Galea and the team at YPA Sydenham are Fantastic real estate agents. Professional yet down to earth. Have been renting through them for 4+ years and couldn't be happier. They are respectful, empathetic and helpful. Happily renting with Cynthia and Amanda as our property managers and will look no further than YPA Sydenham/Taylors Lakes when we are ready to buy. Our landlords recently decided to sell the rental we have been in and foolishly went to a different agent because they promised to get them more $$ than YPA's honest appraisal. Since they changed agents, we have been dealing with not only a property manager but sales agents and inspections. We put in a generous offer to buy but they greedily refused. Now months later, they have accepted our offer (on par with Ypa's original appraisal by the way!) but we refuse to deal with O'Briens real estate. They are unprofessional, rude and dishonest. Instead, we sought out a beautiful rental through YPA Sydenham and again have Cynthia and Amanda as our property managers. We are over the moon and cannot wait until we move into our beautiful new home 🙂 Thank you Ladies! For everything!
Zee Z
Tenant
Fantastic service
The service at YPA is always exceptional. We are continually updated about repairs that might need doing & quotes that have been supplied. As we are now getting new tenants, we were always updated about applications and their suitability. Based on the current market it was suggested we raise the rent which was a great suggestion.
Rosemary & Steve
Landlord
Fantastic
Our experience with YPA is fantastic and I would highly recommend you to other people.
Tony
Vendor
Amazing, fast response and excellent
Cynthia has been really helpful in finding a house for us. We have been looking quite for a while and no success.
I gave her a call and she arranged our insepction and encouraged us to apply and we got it approved in 24 hours.
Thank you Cynthia️
Bikramjit
Tenant
Fantastic we were so happy.
Cynthia was amazing through out the whole process. She made us feel comfortable and explained the whole rental process to us. She kept in touch with us on a regular basis and answered all of questions.
We will definitely be in contact with Cynthia on our next property. We highly recommend that you get in touch with Cynthia.
Thank you so much Cynthia
Rocchina
Landlord
From the first contact I had with Sienna from YPA Sydenham, shes been nothing but helpful, knowledgeable and professional. I was very anxious about the process, however Sienna went above and beyond my expectations in helping me find a rental property to suit me. Keep up the great work Sienna, you're truly appreciated!
Breeann
Tenant
YPA Sydenham and so compassionate and helpful. I have never rented through them. I had applied for a house and was unsuccessful, they were aware I was desperate as I needed to be out of my current rental as it was being sold. They were willing to go over and beyond to help. I manage to secure another property with a different real estate but I wanted to write a review to show my appreciation for willing to help me. Can't thank you enough.
Emma
Tenant
Very professional
I only have good things to say regarding YPA Sydenham. I won’t go to anyone else. Very professional. I would like to give a special thank you to Erica.
Erica’s communication skills are far and beyond, she knows her job and she does it well.
Erica is definitely a asset for the company.
Thank you to all your wonderful staff, especially Erica
Jaqueline
Tenant
Very professional
I only have good things to say regarding YPA Sydenham. I won’t go to anyone else. Very professional. I would like to give a special thank you to Erica.
Erica’s communication skills are far and beyond, she knows her job and she does it well.
Erica is definitely a asset for the company.
Thank you to all your wonderful staff, especially Erica
Jacqueline
Tenant
It was a great experience
It was a great experience with the property manager Erica. She helped us in every step and kept us informed. We found a new tenant quickly with her great effort . thanks very much YPA , sincere thanks to Erica. Definitely sound knowledge and experience showcased in our matter. Really happy with the commitment and outcome.
Maureen
Landlord
Excellent communication throughout
Erica was fantastic and I have received excellent communication from the moment beginning my renting journey till now
Maria
Tenant
Giving resolutions and being timely
They dealt with my issues and concerns well and operated in a timely fashion. Always ready to help and is knowledgeable in all aspects that are in needed to rent out the property.
Thom & ELisabeti
Landlord
Easy to deal with
They were easy to work with and followed up on any queries
Richard & Sau
Landlord
Warm comms and professionality
It was a great experience overall. We originally had an approved property before we inspected the property with YPA, and we were very transparent with our interest and they accommodated accordingly and were speedy in their response. Also, when it comes to communications with the landlord, they are very quick and efficient in their communication. It has been a real smooth experience and I thank the team at YPA for doing a great job on that.
Daniel & Marina
Tenant
Easy to deal with
They were easy to work with and followed up on any queries
Richard & Sau
Vendor
Very good customer service
Cynthia is very helpful and experienced. She was able to assist me with all the things I need and communication is excellent which is what I need.
Yanti
Landlord
Excellent Service
Cynthia and Amanda are always very helpful and professional to look after our properties. They're both great property managers, very responsive helpful and always make sure we are happy with the outcomes. Thank you for your amazing efforts and dedication in making sure our properties are well maintained and always finding us good tenants. We highly recommend Cynthia and Amanda at YPA Sydenham
Leonard
Landlord
Fantastic in Property Management
Always approachable, reliable and professional when dealing with the team for my rental property. Their friendly disposition and can do attitude makes dealing with Amanda and Cynthia an absolute pleasure. They can arrange to have all the tenants issues resolved, they will find a solution. Can’t fault them.
Conchetta
Landlord
Great Service Erica has been a big help with providing us great consistent updates. They are always happy to help us whenever we need it
Andrew
Landlord
Professional & focused
Cynthia was professional and diligent in obtaining our tenant. Her communication was excellent and she persisted in getting a quality outcome.
Sab
Landlord
Best Property Management team
Sydenham property management team look after our investment properties for years now.
Very professional, great customer service and totally reliable.
Thank you, Amy, Cynthia, Amanda, and Erica.
Ramez & Nelly
Landlord
Amy and the YPA team have been fabulous throughout our time.
Keep up the great work
Con
Landlord
Very Helpful Always there to assist, give experienced advice/opinions, friendly and a professional work ethic
Enzo
Landlord
Professional and easy to work with
The team at YPA where great to work with, as a first time renter I was unsure of the process but they made it very easy and transparent. They responded very quickly to questions and made moving in very easy!
Thomas
Tenant
Would recommend
I was recommended by a friend, to contact Amy from YPA Sydenham for my first rental property. She is honest, quick to make things happen and proactive with any queries. Being new to the rental world, dealing with someone with vast experience and down to earth personality has been a game changer. It has been a really easy and positive experience.
Lauren
Landlord
Helpful and friendly
This has been one of the most easiest transitions into a rental I have experienced. The team at YPA have been there through every step of the way to make it easy.
Azize
Tenant
A wonderful team!
The property managers i communicate with are amazing, the have helped me with trying to find a new house and done an amazing job! I’m so grateful I chose YPA for my real estate, couldn’t be more happy with them! Such an amazing team 🙂
Melton South
Tenant
Easy to work with, friendly and helpful
The team have all been extremely helpful and friendly, I am confident in their expertise and they've answered all my questions.
Rebecca
Landlord
Friendly staff with good property knowledge.
Professional and easy to communicate. Addresses queries in a timely manner.
Geetha
Landlord
Excellent service Amy has been working diligently from the beginnings of the contract, ie finding the suitable applications to when the tenant has moved in. All communications were promptly responded. Always sounds happy and chirpy on the phone.
Lan
Landlord
Professional, friendly and efficient.
Amanda and Cynthia in my opinion are professional and efficient and attention to detail, communication impeccable. I have referred friends to them in the past and have been extremely happy with their great service and follow up.
I would not change to another agent.
Domenic
Landlord
Professional, Efficient and Friendly.
The team at YPA Sydenham went above and beyond to assist me with getting a rental property in a timely and hassle free manner. All correspondence are met with fast, accurate and helpful responses, making for a stress free experience. I highly recommend seeking any property enquires through YPA as you won’t be disappointed! Regarding my situation I’d like to give a huge thanks to Amanda and Cynthia for making this process streamline and overall enjoyable experience.
Kyle
Tenant
Very helpful and understanding
I had a chat to Amy about a property I viewed, She was amazing. Very professional and helpful. Within about 20 mins I got the call. I'm very happy with the services from Amy at YPA. Thank you 🙂
Sara
Tenant
Fantastic and painless property management
Amy and the team have been fantastic. From helping to select the right tenant to managing any issues that have arisen, the team have taken care of everything and communicated with me throughout. Very happy with Amy and the team and I couldn't recommend them enough.
Daniel
Landlord
We had a great experience using YPA Cynthia hosted the viewing , she went the extra mile for us;-)
We had a great experience using YPA Cynthia hosted the viewing , she went the extra mile for us;-) much love most friendly and understanding staff THANK YOU SO MUCH to Cynthia ,Amanda and Erica
Verified by RateMyAgent
Marli
Tenant
Excellent
Been with Ypa now for approximately 8 years haven’t stressed once thx to Amy
John
Landlord
Outstanding professionalism
Great communication and property was rented in just over 2 weeks. Wouldn't hesitate in recommending YPA as agents of choice.
Andrew
Landlord
YPA Sydenham
Excellent service, good job
Rebecca
Landlord
Moving into my rental property.
The girls at YPA Sydenham were very kind and efficient at their job. Everything went smoothly and it was a simple process which made the experience stress free. Would definitely recommend these lovely ladies!
Kristy
Tenant
HIGHLY RECOMMEND YPA SYDENHAM
The Property Managers were excellent, always professional and polite with fantastic communication and service.
A big THANK YOU to Cynthia, Amanda and Erica for their efforts and amazing work.
Mary
Landlord
I have had a great experience with YPA and specifically Amanda from their Sydenham office. Amanda met me onsite at my new townhouse in Deanside and conducted inspections the week it had completed in construction. Within 2 inspections we had 6 applications and I had chosen my tenant who moved in the following day. I can highly vouch for YPA Sydenham on their professional approach and prompt service. Thanks team!
Kate
Landlord
Amy McMaster from YPA has been an exceptional rental property agent for the past 12 years. Her expertise, dedication, and outstanding service make her a valuable asset. With her market knowledge and attentive approach, she has helped me attract high-quality tenants and maintain strong occupancy rates. I highly recommend Amy for anyone in need of a reliable and skilled rental property agent.
Jim
Vendor
Highly professional and very considered service
We have always had great support from YPA - they are professional, communicate well and consistently, and are fast to address any issues as they arise. Amy especially always goes above and beyond and we've always been so grateful for her!
Kylie
Tenant
Prompt and friendly
Amy was wonderful, very polite, friendly and prompt, clear instructions and reassuring service!!
Ally
Vendor
Excellent service 10/10
After building an investment property I went looking for an agency that I could trust to manage by property. I was put in touch with Cynthia who has always provided exceptional and friendly service. Property is always maintained and cannot fault the communication and willingness to help wherever she can. Thank you!
David
Vendor
Amy has looked after my properties for over 5 years now, she has been nothing short of amazing. She is always available when I need her, she is prompt with her responses. And works around the clock not only to keep landlords happy but also the tenant. I have recommended her to 3 people, and they value the work she does as well.
Yusuf
Landlord
Excellent rental agent!
We have had Amy from YPA Sydenham as our agent for a rental property for around 5 years now and can give her nothing but praise and our thanks. She is the most professional yet approachable agent we have ever had and goes well above and beyond to help us if the need arises. We have had other agents over the years and do not hesitate in recommending Amy as the best agent ever.
Michael & Sam
Landlord
Amanda & Cynthia we’re more than helpful with my whole process. I was able to get in contact with them at the office & explain my deadline situation, & they helped me with some inspections & before I knew it, I’d gotten approved for a property! They respond in a timely manner & don’t keep you waiting.
Jordyn
Vendor
I have always received wonderful service from the YPA Sydenham team over the years.
Cynthia keeps us informed and is very supportive and helpful when it comes to our property
I have met all the other girls Amy, Amanda and Erica as well over the years and they have all been a pleasure to deal with
I cannot recommend YPA Sydenham enough for managing your property ..they do a wonderful job.
Helen
Vendor
After building an investment property I went looking for an agency that I could trust to manage by property. I was put in touch with Cynthia who has always provided exceptional and friendly service. Property is always maintained and cannot fault the communication and willingness to help wherever she can. Thank you!
David
Vendor