Erica Zuccala is a dedicated and experienced property manager, currently working at YPA for over one year. She has a strong background in customer service, having worked in this field for over seven years, which has equipped her with excellent communication and problem-solving skills. Erica has a solid education in business management and marketing, which has given her a comprehensive understanding of the real estate market and its trends. Erica is passionate about her role as a property manager and takes great pride in finding solutions under pressure. She treats every property under her management as if it were her own investment, ensuring that it is well maintained and that her clients' needs are always met. One of Erica's strengths is her ability to stay on top of arrears and cleanliness, ensuring that her clients' properties are always in good order. She is always willing to go the extra mile to ensure that her clients are satisfied with her services. Erica enjoys spending time with her family and friends, and she loves going to the football. She brings her passion for life to her work, creating a welcoming and friendly atmosphere that is appreciated by her clients. Overall, Erica is a professional, passionate, and customer-focused property manager who is always willing to go above and beyond to ensure that her clients' needs are met. Her dedication and hard work make her an asset to YPA and her clients.
Friendly staff with good property knowledge. Professional and easy to communicate. Addresses queries in a timely manner.
Amazing CUSTOMER SERVICE YPA! I have been dealing with Erica at the YPA Sydenham office and she is amazing! Great customer service, always friendly and professional and an absolute pleasure to deal with! Thank you Erica!
Professional & Friendly Erica was very pleasant to our needs as we have never rented before and felt we were drowning but she came to our rescue and took the time to explain procedures and help us all the way to getting exactly what we were looking for! Thankyou so much it was truly greatly appreciated.
Great team ! Couldn’t recommend anyone else other then ypa, especially Erica was honest from the get go only took 3 weeks for my investment property to be leased and kept me up to date with everything, very happy and will recommend Erica and ypa to everybody!