About Sunbury
YPA Sunbury is a family business led by Patrick and Tracy Kilkenny. YPA Sunbury understands the importance of you feeling comfortable each step of the way and likes to ensure our clients receive unparalleled customer service with exceptional and constant communication through the sales or leasing process.
Patrick and Tracy work hard to recruit the right people, professionals committed to a culture of integrity. Each team member upholds a high standard of ethics and professionalism. The positive relationships we develop with our clients are evident through constant repeat business and glowing referrals. Patrick and Tracy are passionate about the local Sunbury community, specialising in charity auctions and giving back wherever possible to local schools and organisations.
When you choose YPA Sunbury, you have access to our experienced, award-winning team that prides itself on a well-planned approach to selling or leasing your most valuable asset.
At YPA Sunbury, ‘Our Service Will Move You’
Patrick and Tracy work hard to recruit the right people, professionals committed to a culture of integrity. Each team member upholds a high standard of ethics and professionalism. The positive relationships we develop with our clients are evident through constant repeat business and glowing referrals. Patrick and Tracy are passionate about the local Sunbury community, specialising in charity auctions and giving back wherever possible to local schools and organisations.
When you choose YPA Sunbury, you have access to our experienced, award-winning team that prides itself on a well-planned approach to selling or leasing your most valuable asset.
At YPA Sunbury, ‘Our Service Will Move You’
Cassandra made selling our home such a smooth and positive experience. She was honest, caring, and always kept us updated. Nothing was ever too much trouble, and she constantly went above and beyond to support us. Her communication was amazing, the process felt easy, and she achieved a fantastic result. We felt genuinely looked after from start to finish.
Lonnie
Vendor
Cass has been great to deal with. Very punctual which made our purchase a breeze. Overall a very positive experience.
Stoyan
Buyer
Daniel Scarano did an outstanding job selling our property, achieving a result well above our expectations. We received multiple offers, and Daniel took the time to walk us through each one in detail, ensuring we fully understood our options and could make the best decision. His professionalism, communication, and commitment to getting the best outcome for us were second to none. We couldn’t be happier with the result and highly recommend him.
B Semmens
Vendor
Cassandra is a wonderful agent to work with and would absolutely recommend. She made the sale of my townhouse super quick and stress free, and kept me informed from the start to finish. I really appreciate her diligence and professionalism with the whole process.
J Vercoe
Vendor
Cassandra was great. Made herself available with no fuss when we requested an additional inspection and had extra questions. She was open and kept us informed and up to date throughout the purchase.
M Chamberlain
Buyer
I recently purchased a house through Cassandra and couldn’t be happier with the experience. Her communication was excellent from start to finish and she was always quick to answer any questions I had. She made the whole process feel easy and stress-free, which I really appreciated when buying a home. Cassandra was professional, knowledgeable, and genuinely great to deal with. I’d highly recommend her to anyone looking to buy or sell.
J Salerno
Buyer
I wanted to take a moment to pass on some feedback regarding the exceptional service we’ve recently received from Karen Neely.
Karen took over management of our property from Ray White and came highly recommended through word of mouth. As you know, property management can be a challenging role, but Karen has been outstanding from day one.
She delivers genuine “old-school” customer service — her communication is excellent, she’s proactive, and she handles matters with tenants in a way that is honest, firm, and fair. It’s incredibly reassuring as an owner to know our property is in such capable hands.
You’re very fortunate to have Karen on the YPA team. She is exactly the kind of dynamic, knowledgeable property manager people hope to find but rarely do. We would recommend her without hesitation to anyone looking for someone who truly knows what they’re doing.
Karen is an absolute asset to your business — she deserves a pay rise!
Thanks again, Karen, for everything you’ve done.
Craig & Brendan
Landlord
The YPA Sunbury team have been awesome to deal with. Lisa Totaro was our main agent and was always ready to help, and a great guide throughout the buying process (Thank you Lisa!). A special shoutout to Tanya Campbell for going above and beyond with her customer service, in her assistance throughout the settlement process all the way through, even after hours when our settlement went through right at the close of business (thank you Tanya!). Thank you YPA Sunbury. Well done!
T Wichman
Buyer
Great with passing on all details regarding the sale.
Very happy, they made the sale very easy, (stress free).
D Langridge
Vendor
My partner and I through YPA for the last 2 years and had an amazing experience with Joanne Dimond as our estate agent. Not only did she find us the perfect house to rent, but she was professional, extremely helpful and wonderful to deal with any time we contacted her. On top of that the receptionist fantastic too and never failed to pass on a message or answer any questions we had. Thank you so much!!
M Hall
Tenant
We are so pleased with the results and whole process of the sale. Cassandra, was thoroughly helpful and always had time for a chat which is great and really important to us, being first home buyers.
L Mitchener
Buyer
Cassandra was a dream to work with. As first home buyers it was a very new experience to us and she guided us and answered all our questions. We felt comfortable and confident in her ability to provide us with the best outcome. She’s got incredible communication skills and would follow through with her word. Highly recommend Cassandra to home buyers and most definitely first home buyers.
Sarah
Buyer
Embarking on the overwhelming journey to purchase my first home, I was incredibly impressed upon meeting Lisa Totaro and Cassandra Doria at my first few inspections.
Lisa and Cassandra were so approachable, patient and authentically kind, and consistently went above and beyond to ensure that I was informed and supported throughout my search.
I liaised with a number of different agencies during this time, and whilst all were positive interactions, there was absolutely no other team that came close to YPA – and no other agents with whom I felt so secure, respected and prioritised.
It can be incredibly competitive, unnerving and challenging being a solo purchaser in this market, but I recognised almost immediately that YPA had my best interests at heart, and consistently went the extra mile to ensure I was able to navigate the journey with confidence.
Thanks in particular to Lisa, I am now the proud owner of a first home for myself and my son – an achievement I never thought possible, and a property that is truly our dream home.
Thank you Lisa, Cass, Tanya, and the wider YPA team for your tireless professionalism, patience, kindness and efficiency. I can not recommend YPA Sunbury highly enough – you truly are the best of the best.
Amy D
Buyer
Embarking on the overwhelming journey to purchase my first home, I was incredibly impressed upon meeting Lisa Totaro and Cassandra Doria at my first few inspections.
Lisa and Cassandra were so approachable, patient and authentically kind, and consistently went above and beyond to ensure that I was informed and supported throughout my search.
I liaised with a number of different agencies during this time, and whilst all were positive interactions, there was absolutely no other team that came close to YPA – and no other agents with whom I felt so secure, respected and prioritised.
It can be incredibly competitive, unnerving and challenging being a solo purchaser in this market, but I recognised almost immediately that YPA had my best interests at heart, and consistently went the extra mile to ensure I was able to navigate the journey with confidence.
Thanks in particular to Lisa, I am now the proud owner of a first home for myself and my son – an achievement I never thought possible, and a property that is truly our dream home.
Thank you Lisa, Cass, Tanya, and the wider YPA team for your tireless professionalism, patience, kindness and efficiency. I can not recommend YPA Sunbury highly enough – you truly are the best of the best.
Amy D
Buyer
Daniel was fantastic to work with, found the perfect house for us after meeting him at a completely different house inspection. Was always helpful with what ever was asked of him. Went above and beyond would definitely work with him again if or when we need to buy or sell in the future.
A Rodgers
Buyer
Daniel was a pleasure to work with and achieved a very successful sale for us. Daniel was easy to communicate with and was very helpful in recommendations and assisting us through the selling process. Daniel kept us well informed and was very confident in what he was doing. Would recommend Daniel without any hesitation.
K Bingham
Vendor
Daniel was very professional throughout our interest in purchasing a property. Making himself available for any questions we had and looking into these questions and responding promptly. From beginning to the end of purchase has been a smooth process with his knowledge and support. I have no hesitation in recommending his services to any prospective purchaser.
S Parr
Buyer
I just wanted to say how much we've enjoyed living at Macedon Street and our entire experience with YPA from selling our property in 2023 and started renting with YPA in 2023 it has been an excellent experience. Cannot fault the service at all. If we didn't have to move for our children we would have stayed. Thank you, hope we can work with YPA again in the future.
Jennifer
Tenant
We are beyond grateful to our real estate agent Frank Squatrito for selling our home at the best possible price. His professionalism, dedication, and deep knowledge of the market made the entire process smooth and successful. He went above and beyond to ensure we got the best deal, and we couldn’t be happier with the outcome. Highly recommended!”
Adrian
Vendor
If you're looking for a real estate professional who combines expert market knowledge with unwavering professionalism, look no further than Frank. My experience working with him has been outstanding from start to finish. Frank’s grasp of the real estate market is not only extensive but also incredibly nuanced. Whether it’s current trends, neighbourhood dynamics, pricing strategies, or timing the market for the best results,
I highly recommend Frank Squatrito for an excellent result.
Vanessa
Vendor
“Frank is hands down the best agent I’ve worked with!" He guided me through the process of buying a house at auction, making everything smooth and stress-free. His expertise, professionalism, and dedication were evident at every step. He knew exactly how to navigate the auction process, provided great advice, and made sure I got the best deal possible. If you’re looking for an agent who truly goes above and beyond, Frank is the one to call
Keriakos
Buyer
Frank was kind and compassionate at every step on the journey towards purchasing my first home. He was very helpful and patient as well as willing to answer any of my questions. Frank is genuine and trustworthy - I truly could not have asked for a better agent!
Justine
Buyer
Frank has supported me in the journey of selling my house in every step of the way. His knowledge and honest approach has made the whole sale process easy, as well as his people skills, a crucial ability to communicate effectively and get the best out of all parties involved.
I highly recommend Frank as your real estate agent!
Mayumi
Vendor
Frank is a very knowledgeable agent and with his expertise, managed to sell my property in a difficult market at a great price. From start to finish, he was very honest, responsive and provided the necessary support during the emotional and high pressured environment of selling a home. Will certainly recommend to whoever is looking to sell their home.
Joseph
Vendor
Frank's Knowledge of the market place was on point!
After trying for over 12 months to sell the property, We engaged with Frank and he was a breath of fresh air, he was direct, honest and knew exactly what he was doing. He sold our land in under two weeks and super-seeded our expectations. It goes to show that skill and experience go a long way.
We would Highly Recommend Frank Squatrito to anyone who is thinking of selling their home.
Thank you Frank
Santino
Vendor
Frank was amazing from the day we’re first met with him, the way in which he advised us on how to prepare our property, market conditions, expectation all the way through the entire campaign. Frank topped it off with the very best auctioneering skills I have ever seen! His craft in auctioning is absolutely incredible, he is a league of his own. We cannot thank Frank and the whole team at Frank Real Estate enough, they made the entire process seamless and superseded our financial expectations!
Doreen
Vendor
Cassandra was such a great agent to work with. She went above and beyond for us, and really worked with our circumstances and what we wanted with the whole process. She was knowledgeable on the market and didn’t over promise or under deliver. She was punctual and very communicative!
B Watson
Vendor
Cassandra was fantastic is assisting my family and I with purchasing our next home! She was in constant communication every step of the way and made the process a breeze!
Highly recommend and will definitely look to using her expertise on the next home!
M Consiglio
Buyer
I recently purchased a home with the help of Cassandra Doria, and I couldn’t be happier with the experience. Cassandra was professional, knowledgeable and always made herself available for questions—big or small.
Buying a home can be overwhelming, but Cassie made everything simple and stress free. Thanks to Cassandra I’m now settled into my new home. I highly recommend Cassandra Doria to anyone looking for a trustworthy & exceptional real estate agent.
J Middlebrook
Buyer
Thanks for being a great agent (and fellow swans supporter), you’re always there when we needed and let us have this townhouse after selling our house because of terrible neighbours. I was very pregnant and we were going through a stressful time.
We really appreciate everything!
Jennifer & Brett.
Jennifer
Tenant
Daniel was an outstanding sales agent. We were very happy with his work, every step of the way. He was respectful, a good listener, skilled and strategic. As an interstate seller, he made everything go very smoothly. He also achieved a price well above our expectations, with multiple offers. His communication was excellent, keeping us informed and taking our views on board. He was also very patient with some complexities and delays from our end. Top work Daniel!
Ali
Vendor
Daniel was very polite, responsive and trustworthy. We felt comfortable dealing with Daniel at all stages of the selling process and would highly recommend him as an agent. Thank you for making the selling process so seamless.
Jodie
Vendor
Daniel was great to deal with and communication was open in regards to our expectations
Rick
Vendor
Cassandra is an actual super star! You are in the best possible hands if you pick Cassandra to be your selling agent. Could not fault her performance from start to finish!
Lisa
Vendor
As Lisa's offsider she was professional and when Lisa was caught up Cassandra would respond to my call or questions. As a team they work very well together and complement each other. Always on time and would get back to my in a timely manner with answers to any questions.
Sue
Vendor
I would like to thank Cassandra Doria from YPA Sunbury for help to purchase my property. She is really a helpful, caring and approachable agent and simply a lovely person. Always answer the phone or texted if I had any questions. Highly recommend Cassandra as you future Real Estate Agent.
Irina
Buyer
We recently had the pleasure of working with Cassandra from YPA while selling our home, and we cannot recommend her highly enough! From our very first meeting, she was incredibly professional, knowledgeable, and genuinely invested in helping us sell our beautiful home.
While it all happened very quickly, Cassandra’s always kept us in the loop with communication updates frequently as negotiations were underway and even after offers letting us know updates through the under contract period.
Melinda
Vendor
Cassandra was extremely knowledgeable about the current market, she went above and beyond and I am very happy with the outcome. She is very relatable, patient and understanding. Definitely one of the best agents in Sunbury. Thank you for everything Cassandra.
Hannah
Vendor
Cassandra Doria from YPA - Sunbury was our contact sales agent for the purchase of our first home in Sunbury in April 2025. She was fantastic. Friendly, so easy to deal with, super responsive, helpful, honest and understanding. She really helped make the at times overwhelming process of purchasing a home so much more enjoyable and smooth sailing for us. I would give her more than 5 stars if I could!! Thanks so much for all your help Cassandra :)
Kerrie
Purchaser
YPA service team in Sunbury are amazing. From the first inquiry to moving in day they were warm helpful and responsive. Every step of the process was smooth and stress free. There clear communication and genuine care sets them apart from other services. Special shout out to Jenni who I dealt with the most. She made me feel respect with her kindness and patience's among with her great communication skills. I recommend YPA to anyone looking for a place to call home. You will be in great hands.
Rachel
Tenant
I have been renting with Sunbury YPA for last two years and their service is outstanding. Had few maintenance issues and they responded immediately, help me to get that sorted in hours. I would highly recommend YPA services.
Rasanga
Tenant
Daniel handled our sale very professionally. Did not overpromise, communicated with us promptly even on weekends.
Maxim
Vendor
Great communication throughout the process. Ted is great to deal with.
Molly
Tenant
Had the pleasure of working with Daniel whilst buying my first home and he was a joy to deal with, absolute professional. He was more than happy to assist with any question no matter how small or silly and was always readily available to help. Couldn’t speak highly enough of my experience and of Dan.
Connor
Purchaser
We recently secured a rental property through YPA Estate Agents and had the absolute pleasure of dealing with Jo Dimond. Jo made the whole process a complete breeze nothing was ever too much hassle. From paying the rent and bond, to collecting the keys and going through the condition report, everything went smoothly and without stress.
Jo is extremely friendly, approachable, and such a pleasant person to deal with. She made what can sometimes feel like a daunting process easy and straightforward. Thank you, Jo we really appreciate all your help and look forward to dealing with you throughout our lease term!
Hayden
Tenant
Ted is an excellent agent. Great communication & diligent with inspections. Definitely happy.
Colleen
Landlord
I recently transitioned the management of my rental property in Diggers Rest to YPA Sunbury, and I couldn’t be more pleased with the experience. From the outset, Karen and the team demonstrated professionalism, clear communication, and genuine care for both me and my property.
The handover from my previous agent was handled seamlessly, with minimal disruption and full transparency. Karen took the time to understand my expectations and provided timely updates throughout the process. YPA Sunbury takes pride in delivering high-quality service and building trust with its clients.
I feel confident knowing my property is in capable hands, and I appreciate the proactive approach they’ve taken to ensure everything runs smoothly. Highly recommended for anyone seeking reliable and responsive property management.
Nilanthi
Landlord
Jo has been sensational to deal with while looking for a rental, She has been extremely helpful and professional with all our interactions from booking an inspection right through the moving process and post move check in. By far the best real estate agent we have dealt, couldn't recommend her or the YPA Team enough!
Jordan
Tenant
Its been a very easy and seamless process dealing with Jo at YPA. We have appreciated her regular communication and updates on our property.
Pallavi
Landlord
I cannot speak highly enough of Jo as a property manager. Her communication has been exceptional during the end-of-lease period. At the end of my tenancy, the property was not left to the expected standard, and Jo went above and beyond to ensure it was cleaned, cleared, and restored to the same condition it was when first leased out. She genuinely treated my home as if it were her own, making sure I was happy and informed every step of the way. Jo’s professionalism, care, and dedication gave me complete peace of mind, and I would recommend her to anyone looking for a property manager who truly goes the extra mile.
Kirsty
Landlord
I’m so grateful to Nic and the team at YPA! My house sold in just 5 days of the ad being up, after only one open home, with two great offers to choose from. Nic was proactive, professional, and kept me updated every step of the way with excellent communication. Couldn’t have asked for a smoother or quicker process!
Karen J
Vendor
Daniel was extremely pleasant to deal with, from communication to organising inspections- he was always happy to help and answer any of our many questions.
Chloe V
Purchaser
Exceptional and incredibly knowledgeable. Cassandra provided pertinent information and offered several strategies that I could choose to prepare my house for sale. She was patient, kind and honest. I particularly appreciated that she was not an aggressive sales person and appreciate her support to achieve a fantastic outcome.
Susan F
Vendor
What I liked the most was Cass was really responsive and communicated with us every step of the purchase process. I found her really easy to deal with and genuine and it was a pleasure to purchase off her.
H. Franzi
Purchaser
Cassandra was great to work with, as a first home buyer she guided me through the process really well which made me put full trust in her and was always attentive with any questions I had. She knew the market really well and the area.
Dan
Purchaser
Thank you Jo.
Excellent work. Couldn’t ask for any more.
We really appreciate your work and support with us transitioning from the renting of our property to its eventual sale.
P Renfree
Landlord
Daniel was very helpful with the purchase of my property in Sunbury. He is very reliable and approachable. Thank you for making the process smoother.
H Raza
Purchaser
Daniel was great, Easy to deal with and always answered any questions and got back to us quickly
D Rich
Vendor
Had good knowledge of the market and the way it moves. Daniel was extremely helpful and always available.
T Nikolovski
Vendor
Was very proactive in ensuring my property was sold quickly at best price.
S Budge
Vendor
Honestly can’t thank Cassandra enough! She worked so hard for us, always went above and beyond and made the whole process so much easier. Nothing was ever too much trouble and she got us an amazing price. Such a great person to deal with – we felt really looked after the whole way through. Highly recommend and will be back!
J Barker
Vendor
Cassandra was extremely helpful and available to answer all our questions and help with our concerns throughout the whole process.
D Cutri
Purchaser
Thank you so much for all your assistance, dedication and amazing communication.
We are so grateful and will always send you on positively to anyone who finds themselves selling or buying.
Darren
Vendor
Thank you so much for all your assistance, dedication and amazing communication.
We are so grateful and will always send you on positively to anyone who finds themselves selling or buying.
Febe J
Vendor
Nic was professional and helpful. He assisted with advice and made the buying process go smoothly between buyer and seller. He was always available, a great communicator if you had any questions, and attended to things promptly either by email, text or on the phone. He left a gift and followed up after the sale to make sure you settled in. Very happy
V Collingburn
Purchaser
Daniel was great and a pleasure to work with when selling our house.
Knew what he was talking about, never pushy, communicated perfectly and best of all, got the result we were looking for in a very timely manner.
Thank you Daniel, you made this an absolute breeze for us and will recommend you to anyone thinking of selling their house in the future.
A Burnett
Vendor
Nic explained the whole selling process in how to present my home for inspection and any little things that would add to the experience.
J Manton
Vendor
Nice Owen was a pleasure to deal with very professional and kept me informed and up to date every step along the way
Can totally recommend Nic to anyone that is wanting to buy or sell their property, Nic Owen is a absolute gentleman.
G Jenner
Vendor
We used Nic to sell our home recently. Nic was very very organised, very honest with property value and estimates for the sale of our home. No nonsense. Nic always kept in contact with us, every step of the way. We couldn’t recommend a more honest and hard working agent to sell your home. Nic we will most definitely keep in touch. Thankyou
D Conforto
Vendor
Nic is very easy to deal with and extremely professional. We could not fault his communication and follow up of prospective buyers. We were very happy with the result.
R Keen
Vendor
Cassandra was great to deal with and kept us well informed.
S Schembri
Purchaser
Cassie told me exactly what to do and who to trust in order to get the best price for the property.
K Dexter
Vendor
Cassandra was an awesome help finding us a home. She would always touch base and let us know what was around or coming up and then would always make herself available to show us through. Couldn’t rate her higher!!
K Phillips
Purchaser
Lisa was amazing to deal with. Her professionalism and passion for her job really shines through. Thank you Lisa :)
K Green
Purchaser
Lisa was amazing to work with. She went above and beyond to make selling our house easy and stress-free, always keeping us informed and giving honest advice. We’re so grateful for her support and highly recommend her to anyone looking to sell.
T Brown
Vendor
Lisa was the agent for the vendor when I purchased this home and it was her knowledge and professionalism which led me to select her when it came time to sell. Lisa knows her market thoroughly, and she knows her profession thoroughly as well. If you leave Lisa alone, let her take charge without interference of the sale of your home, you will find as I did that the results will be beyond your expectations. My experience with Lisa in all respects has been 5-Star!
B McClung
Vendor
We recently purchased a property through Lisa from
YPA, and we couldn't be happier with the experience.
From the very beginning, Lisa demonstrated exceptional professionalism, combining her extensive knowledge of the market and personable friendly approach to ensuring we were at ease the whole way through!
She was incredibly responsive, always getting back to us in a timely manner. Lisa's attention to detail and genuine care for her clients truly sets her apart.
E Zubrycki
Purchaser
We had the pleasure of working with Lisa from YPA to sell our property, and we couldn’t be happier with the experience. From start to finish, Lisa was the epitome of professionalism, blending her expertise with a warm and personable approach that immediately put us at ease.
Her confidence in navigating the market was clear, and her ability to in still trust made what could have been a stressful process seamless. Lisa took the time to understand what we wanted and consistently kept us informed.
A Carlus
Vendor
Lisa was very honest and had my property sold within weeks. Lisa is easy to deal with and very personable and knowledgeable
S Pettitt
Vendor
To be honest I used to work with realtors and I think most are terrible people that would do anything to make a buck. This was our first time selling and I wasn’t looking forward to interacting with these BMW driving vampires!
We met a bunch of realtors and we chose Lisa not just from her experience with the area but she is genuine, smart, patient, and down to earth. She doesn’t even drink blood, so she definitely isn’t a vampire!
She was amazing, would recommend her to anybody.
D Southerland
Vendor
Pat gave great insight into the selling market and how it was looking at our very first meeting. The whole process was stress free & Pat kept us updated every step of the way and our home was sold in a matter of days. Highly recommend Pat & the YPA Sunbury team.
H Claassen
Vendor
Cassandra was very reliable, honest, and helpful during the entire process
N Allen
Purchaser
Had a great experience with Cassandra. Thanks for everything!
J Sposato
Vendor
Daniel was very helpful and honest throughout the buying process of our first house. Very professional service and would always consider Daniel from YPA in buying or selling property in the near future. Highly recommended.
F Hermiz
Purchaser
Cassandra helped us a lot with buying our first home. She was open, honest and a great communicator throughout the whole process. Thank you Cassandra
M Djordjevich
Purchaser
Once again thank you so much for your support during this transition journey.
Sam
Tenant
Perfect in every sense!
Swayn
Purchaser
Daniel and the entire YPA team is the epitome of 5 stars! Daniel is a courteous and professional young man with a wealth of real estate industry knowledge.
Tanya and Patrick went above and beyond providing support and guidance to ensure my home was ready for the market and sought to secure the best price.
I would highly recommend Tanya / Patrick / Daniel and the entire YPA team to anyone wishing to sell their home.
I am beyond grateful.
M Murphy
Vendor
Daniel and the entire YPA team is the epitome of 5 stars! Daniel is a courteous and professional young man with a wealth of real estate industry knowledge.
Tanya and Patrick went above and beyond providing support and guidance to ensure my home was ready for the market and sought to secure the best price.
I would highly recommend Tanya / Patrick / Daniel and the entire YPA team to anyone wishing to sell their home.
I am beyond grateful.
M Murphy
Vendor
Daniel and the entire YPA team is the epitome of 5 stars! Daniel is a courteous and professional young man with a wealth of real estate industry knowledge.
Tanya and Patrick went above and beyond providing support and guidance to ensure my home was ready for the market and sought to secure the best price.
I would highly recommend Tanya / Patrick / Daniel and the entire YPA team to anyone wishing to sell their home.
I am beyond grateful.
M Murphy
Vendor
Daniel was fantastic throughout our full sales process. Daniel was able to find 4 qualified buyers without advertising. Daniel had buyers at our chosen range under a week on the market and achieved our result within 1 week of the property being listed.
S Kilgariff
Vendor
Daniel was fantastic from start to finish. He communicated clearly, listened carefully to our needs, and offered great recommendations that matched our brief. His professionalism and excellent customer service made the process smooth and stress-free. We highly recommend Daniel and will definitely work with him again for any future real estate needs.
S Amjah
Purchaser
We are incredibly grateful to Dan for helping us find and purchase our dream home. He guided us through every step of the process with professionalism and genuine care, making what could have been a stressful journey feel smooth and enjoyable. Dan went above and beyond to ensure we felt confident in our decisions and because of this we are now settling into our dream home which feels perfect for us. Thank you for everything! We wholeheartedly recommend Dan to anyone looking to buy/sell a home!
T Ryan
Purchaser
Daniel handled our sale very professionally. Did not overpromise, communicated with us promptly even on weekends.
Max B
Vendor
5 Stars!!
Anna Wakelin
Tenant
Great!
Lisa
Vendor
Cassandra is a wonderful real estate LADY would recommend her to any one she needs a reward ️️️
Katherine D
Purchaser
Dan was extremely helpful from our first appointment
As we're located over 2 hours drive from property Dan often liaised with external subcontractors for access to property on our behalf.
We appreciate all he has done for a successful sale of the property & would recommend Dan to any potential sellers
A Evans
Vendor
As a first home buyer, Cassandra was incredibly helpful, patient, and made the whole process super easy. She always made herself available and kept us updated with any progress making us feel incredibly supported. She made this an overall great experience and we would recommend her to everyone
I Smyth
Purchaser
Cass was amazing throughout the selling process and guided us every step of the way. She made herself available for every query we had and reassured us through any setbacks along the way. I would absolutely recommend Cass for anyone selling in Sunbury!
A Bradley
Vendor
Throughout our journey of looking for a new home, Cassandra showed us through multiple properties and when it came to finalising an offer she kept things simple, straight forward and negotiated well on behalf of her vendor.
Her honest, transparent and prompt communication was impressive with a showing of genuine care for both vendor & buyer shining through in every interaction.
Thank you Cass for helping us purchase our new home, we look forward to working with you again in the future!
B Fenton
Purchaser
Jo Dimond is possibly the best property manager I have ever had. She is efficient, empathetic and compassionate. I called on a PH after hours support and had a call back within 10 mins. Have been with YPA for 3 years and wouldn’t go anywhere else
Jo-Anne S
Tenant
Nic was of great help throughout the process and kept up us informed from start to finish. Highly professional and the house sold quicker than we had anticipated
Brett D
Vendor
There are no words that I can say that will fully highlight just how incredible of an operator Nic is when it comes to selling a home. My wife and I sold our investment property in Diggers Rest (built, owned, lived in, rented out) while residing in QLD and Nic was simply flawless.
Amazing relationship builder, showed care and compassion, went above and beyond. Knowledge of the area is incredible, customer service is elite. I'm sad we sold because I'll miss his friendship. He is the best I've worked with
C Yeend
Vendor
Patrick and his team were fantastic from the start to finish . Any question's along the way Patrick was very helpful and professional. I highly recommend Patrick and the YPA team.
Susanne W
Vendor
Cass was very nice and easy to work with. She was always easy to contact and responded quickly to any requests.
Ben Frankel
Purchaser
Cassandra and Daniel were very easy to deal with from the moment we spoke 6x months ago when I wanted an appraisal as I was considering selling.
Truth be told I haven't actually met either of them in person as we have corresponded via phone, text and email but that hasn't hindered the process at all as both have delivered our requested sale price with ease and clarity.
Dayton S
Vendor
Cassandra and Daniel were very easy to deal with from the moment we spoke 6x months ago when I wanted an appraisal as I was considering selling.
Truth be told I haven't actually met either of them in person as we have corresponded via phone, text and email but that hasn't hindered the process at all as both have delivered our requested sale price with ease and clarity.
D Spiter
Vendor
She was very responsive and easy to work with during the purchasing process
M Karpyn
Purchaser
She was super helpful, patient and knowledgeable.
Always prompt answers to my questions and I made a few.
Gave me lots of guiding and direction. And genuinely felt like she was happy to help.
J Gomez
Purchaser
Love your work Trace.
I'm so happy we moved over to you guys, thank you.
Zoran
Landlord
After interviewing 6 local agents Lisa set a very high bar and was the absolute standout. If you want an honest agent who works tirelessly and goes above and beyond, then Lisa is for you. Lisa is a real estate professional in every sense and you won't feel like you're dealing with a used car saleman. Lisa takes ownership of the sales process, professional in her approach, she know's her area well. Thank you Lisa for your tireless efforts and outstanding work to help sell our home.
Tace W
Vendor
Lisa was very efficient, knowledgable and very easy and fun to deal with.
She has made the process of selling our home stress free and always available when needed.
I highly recommend Lisa to get a great outcome when selling your home.
O Rossi
Vendor
Have worked with Lisa on a few occasions now, will definitely keep working with her in future.
Walid S
Vendor
She is fantastic at what she does. You can call her at anytime and great to talk and great at answering any questions you have.
Jessica C
Vendor
Lisa is excellent at what she does. She's trustworthy and supportive and I wouldn't have anyone else sell my house.
Rebecca
Vendor
Lisa was a wonderful real estate agent. She communicated exceptionally well with me and was able to answer any questions I had. She was professional, reliable and was able to sell my land very quickly. She always kept me in the loop with every stage and is a very hard worker. Thank you Lisa!
Annaleise
Vendor
Some times you just have to go with your gut! Lisa tried to sell me a house years ago and I always remembered her. So when it was time for me to sell I invited her and a few other agents to appraise my house and win me over. Lisa was on time, her reactions to the work I’d done on my house were genuine, and she had a keen understanding of the area. My house was not standard, but it had massive appeal for the right person. She found the right buyer at the right price in record time! Thanks Lisa!
Zoe T
Vendor
We appreciate all that you do ( on our behalf) with these inspections. Thank you
Lorraine
Landlord
It’s been a great experience from start to finish dealing with Cassandra when purchasing our home. She made the process very easy and stress free. Good communication, always made herself available and she puts the effort in. Thank you!
Romain
Purchaser
Dan was great with communication and kept us updated on everything. Would highly recommend him.
Jordan
Purchaser
Good communication and professional in all dealings, would recommend
John
Vendor
Daniel spent time to get to know our house really well, and us. He was super responsive and our perfect partner for selling. He has a great knowledge of the market, sometimes opening twice on Saturdays to catch the busy families after their morning of sports. He managed our expectations with kindness and understanding. We really enjoyed the experience and would partner with Daniel again should the opportunity arise.
Vivienne
Vendor
Daniel went well above and beyond with absolutely everything involving the sale of our property, I couldn’t have asked for a better agent and would absolutely recommend him to anybody considering listing their property with Daniel. Absolutely FANTASTIC work from a hard working, driven, and all round awesome real estate legend!
Nicholas
Vendor
Daniel was there for me every step of the way, always had an answer and assisted me with everything I needed. Being a first home buyer I was very uneasy however Daniel made the process so smooth and clear for me the whole way. I will definitely deal with Daniel in the future and highly recommend.
Leah
Purchaser
Daniel was great to work with. I found him efficient and empathetic with our requirements.
Not only was it a pleasure dealing with Daniel and team, The process was smooth and efficient.
Giulio
Vendor
Responsive, caring and worked for us
Biju
Vendor
Great service & great market knowledge got us a good price!
Greg
Vendor
Working with Dan has been a fantastic experience in buying my first home, easy to contact and speak to. was looking for a while and he always kept me up to date with new properties coming into the market. look forward to purchasing more homes through Dan in the future
Cooper
Purchaser
Daniel was very knowledgeable of what’s happening in the area regarding the for sale market. Very easy to talk to and friendly.
Patricia
Vendor
Jo Diamond is possibly the best property manager I have ever had. She is efficient, empathetic and compassionate. I called on a PH after hours support and had a call back within 10 mins. Have been with YPA for 3 years and wouldn’t go anywhere else
Jo-Anne
Tenant
Cassandra was 100% right about the strategy to get our property sold. It was a real pleasure to work with her, absolute professional!
Kevin
Vendor
Cassandra was fantastic right from the start. She was kind and patient while we went through the process of purchasing a first home. She ensured we were always kept in the loop and assisted us with any questions, big or small.
I would highly recommend anyone interested in purchasing a property to use Cassandra, particularly those new to the process.
Holly
Purchaser
Thank you so much for all your support and being the best agent I have had in my renting experience. I will be recommending you to everyone I know who is looking to rent in the area.
T Rose
Tenant
Hey Cas, I wanted to take a moment to express my heartfelt gratitude for all the hard work and dedication yourself and Daniel put into helping me buy my first home. Your expertise, professionalism, and attention to detail made the entire process smooth and stress-free. I truly appreciated everyone’s patience and guidance, especially when I have no idea what I was doing. It was clear that you guys genuinely had my best interests at heart. Thank you again for going above and beyond. I couldn’t have asked for a better crew to guide me through this journey, and I’ll gladly recommend your services to anyone in need of an exceptional real estate professional. Best regards, Brody
Brody
Purchaser
Hey Cas, I wanted to take a moment to express my heartfelt gratitude for all the hard work and dedication yourself and Daniel put into helping me buy my first home. Your expertise, professionalism, and attention to detail made the entire process smooth and stress-free. I truly appreciated everyone’s patience and guidance, especially when I have no idea what I was doing. It was clear that you guys genuinely had my best interests at heart. Thank you again for going above and beyond. I couldn’t have asked for a better crew to guide me through this journey, and I’ll gladly recommend your services to anyone in need of an exceptional real estate professional. Best regards, Brody
Brody
Purchaser
Have just bought my first investment property, Karen has been assigned my property manager, she has kept me informed and has a wealth of knowledge about the local market and what is happening with my property. i also had the pleasure of speaking and working with Jenni who also has a wealth of knowledge and also kept me up to date with that was happening
Cooper M
Landlord
Have just bought my first investment property, Karen has been assigned my property manager, she has kept me informed and has a wealth of knowledge about the local market and what is happening with my property. i also had the pleasure of speaking and working with Jenni who also has a wealth of knowledge and also kept me up to date with that was happening
C Moodie
Landlord
We are very thankful for Cassandra’s help with purchasing our new home in Sunbury. Cassandra continuously kept us updated with the purchase progress and was always available to answer our questions. She made purchasing a property easy and stress free. Thanks again, Cassandra!
T Tomanoska
Purchaser
Good communicator
Sold our property in quick time
B McGrath
Vendor
Nic Owen recently handled the sale of our Diggers Rest property. A true professional from start to finish. We will use him into the future and highly recommend to anyone selling or Buying property
Peter & Patricia
Peter & Patricia
Vendor
Cassandra did her very best for us and sold our house without fuss in a very difficult market. She had a positive attitude from the start.
C Henderson
Purchaser
My family home sold in 4 days!!! Cassandra was recommended to me to sell my much loved family home. She conducted herself with the utmost professionalism & respect. She was approachable & reassuring when I needed it. Always there to guide me through the process. Took into consideration my emotional attachment to the home. She kept me informed throughout the whole process. Calmed & supported when I needed it. I would absolutely team up with Cassandra & her team again.
A Edwards
Vendor
Thank you Cassandra for your kindness, warmth, and professionalism with our purchase. You went above and beyond throughout the entire sales process with your excellent prompt communication, sincerity in answering our questions, and your patience. You worked tirelessly throughout the whole process! Many thanks.
M Baumgartner
Purchaser
Cass was super accommodating and supportive through the buying of our first home. Cass worked all day on a Sunday to ensure the property was sold and we can’t thank her enough for her service and time throughout the process.
J Judge
Vendor
Cass was great at communicating exactly what the vendor was looking for, was great at responding to whatever questions we had and wrapped up the whole private sale process in a very timely manner.
Easily the best REA we dealt with out of 10 plus!
B Rawlings
Purchaser
Having Jo as our agent when Jo does our inspection on our property me and my wife like seeing Jo as she has such a bubbly personality and is so easy to get along with
Geoffrey McKenzie
Tenant
Nic has been nothing but exceptional through the whole process of selling. His communication was clear and concise. I can't thank you enough for your support and endeavours to get our sales through.
I highly recommend Nic if you're looking at selling your home in the Sunbury area.
Tilly
Vendor
Nic was friendly and very easy to communicate with. Was always available, and very professional and hardworking, great to have such a dedicated person working for you to get a great outcome, strongly recommend him
Noelene
Vendor
Selling my mothers unit from long distance was always going to be difficult. Nic was able to provide so much assistance during the sale process to ensure the unit was prepared for sale. He was readily available to let trades folk in, furniture removalists etc, He was persistent in marketing the unit and supported the sales process all the way through to a successful conclusion.
Anton
Vendor
Ted, We just wanted to say a big thank you for helping us get the rental. It really means a lot to us, especially with Christmas so close.
We’re so grateful for your kindness and support, and we truly appreciate it a lot thank you once again.
Matt
Tenant
Ted, appreciate all the work you’ve put into finding a tenant for our property. Service has been fantastic, really happy to have picked YPA to manage our property.
Jason
Landlord
All done Dan. Thanks for your help
Greg
Vendor
I would like to thank you as our Property Manager during the 8.5 years we have stayed in this rental you have been a pleasure to deal with.
Carley
Tenant
Cassandra was so nice and pleasant to deal with I would recommend her for anyone interested in purchasing or selling a home in Sunbury YPA very professional once again thank you.
Tina
Purchaser
I would like to rent any property from you guy's you have always been great to me , no complaints here, you are a great team, thank you for your efforts over the years, it's very much appreciated.
Tracie
Tenant
Have had a great experience with YPA Sunbury. My property manager Jo has always been helpful and found her to be very helpful, going above and beyond to make the rental experience a breeze.
Luke Waring
Tenant
Jo as my property Manager very approachable and rapid respond to my enquiries. I am a happy tenant since 2019.
Elke
Tenant
Fantastic team that have gone above and beyond for my growing family. YPA Sunbury have a heart of gold. and keep an eye out for their clients. I know first hand there kindness when things get tough. Thanks to the team at YPA Sunbury
Zane
Tenant
Been renting through YPA for 4 years now, always prompt on service requests and property manager Joanne is always friendly and considerate when completing inspections.
Amanda
Tenant
Incredibly well informed with the area and local market trends. She was extremely patient, diligent and insightful. My wife and I are first homebuyers and 21 years old, she managed our anxiety , expectations and ignorance , made the experience most enjoyable. She has brought much happiness to us both. Will and have recommended her and the staff at YPA to our family and many young friends
Kalil
Purchaser
We cannot thank Lisa enough for all she did for us buying our first home. Lisa was happy to answer any questions we had about the process and went above and beyond for us. As we were relocating to the area, she made us feel at ease and kept us updated every step of the way! Amazing work team!
E Taggart
Purchaser
We have leased our property with YPA Sunbury for 6 years and they have been great.
Kylie
Tenant
We have been renting through YPA Sunbury for almost two years now. Our property manager Joanne made finding and leasing the perfect property for us smooth and simple. Moving from interstate became a much better experience than what we were expecting.
Mardi
Tenant
Jo from YPA has been great support in getting us settled into our new place. From the day we met Jo, she greeted us with a warm and bubbly personality. Any issue we’ve had with the property have been promptly fixed, allowing us to feel comfortable in our new home. We appreciate the team for going above and beyond. Thanks :)
Iszzy
Tenant
YPA have been the best real estate agency that I have dealt with. Their level of professionalism is exceptional. My agent Joanne specifically is wonderful, very lovely and caring as well as being incredibly knowledgeable and helpful. I highly recommend them to anyone
Laura
Tenant
The staff at YPA are friendly, professional and always willing to help. I can't recommend them enough!, Try them, you will not be disappointed! I've been lucky enough to be with YPA for the last 3 properties I've leased and the property managers I've had have been so wonderful to us, that's why I choose them time and again! I've loved their people, always give great service with a smooth and friendly service 10 out of 10 from me.
Tracie
Tenant
5 Stars!
Mark
Tenant
YPA have been amazing and such a breeze to deal with. My property manager have been wonderful and I had such an amazing experience. Great communication all throughout the process and have helped in ensuring my rental journey is smooth and enjoyable.
Rhea
Tenant
I have appreciated the support YPA has made from the start in trusting me and my daughter to be given the opportunity to live in our beautiful unit. Any problems I've had have been sorted out, without a hassle.
I have no problems with the wonderful staff
Sally
Tenant
I have been renting through YPA for a few years now and can honestly say they have been the best real estate agent I have ever dealt with. Always friendly, helpful, easy to talk with, and I have loved some of the family/kids events they put on through out the year. Highly recommended. Special mention to Jo who has been great assisting me with my lease transfer into my name!
Samantha
Vendor
We are heading into our third year renting through ypa Sunbury and both Ted and Tanya have been amazing to deal with. Any maintenance issues are dealt with straight away and you are kept in the loop. I would highly recommended renting through Ypa.
Kayla
Tenant
Excellent property manager Jo, always on to things quickly and very helpful. We have been with YPA for many years, always go above and beyond!
Cheryl
Tenant
From the very beginning when we moved to Sunbury our property Manager Joanne Dimond went out of her way to get us our first rental with Ypa, she was amazing , whenever we needed things done,it appeared she dropped everything to get it done quickly,the last property we leased was up for sale ,and she was so effective on getting another property for us, which took a lot of stress for Matt and myself, couldn't ask for a better property manager thankyou so much Jo and Ypa staff members,Many thanks Leanne and Matt.
Leanne & Matt
Tenant
The team at ypa have been so incredible, made our move the best experience, thank you so much!! And thanks Jo for being an incredible property manager
Tahlia
Tenant
There's a lot of -ve feedback from tenants, on agents, so it's great to have the opportunity to give +ve feedback as a tenant.
The Rental Team YPA Sunbury has been exceptional, always responding immediately, even the emergency service, which i had 2 use for the 1st time 2 weeks ago, was "call back" in 15min & had a plumber out that day, even though the call came AH
YPA Rental Team should be congratulated for being professional & respectful of tenants and landlords.
I'm very happy to be their tenant.
Visnja
Vendor
Jo our Property Manager at YPA is amazing, always easy to approach and gets everything fixed asap and follows up. Jo is a legend !!
Daisy
Tenant
I have been with YPA for 3 years, Joanne is the best property manager that I have ever had, friendly helpful and an asset to YPA.
Linda
Vendor
For the last 10 years we have been renting a house where YPA have been the agents. They are great communicators; they address issues promptly and our property manager is extremely helpful and friendly. I would recommend YPA to everyone.
Lynley
Tenant
When I moved to the region I came without any exposure or experience of being a renter. YPA and my property manager helped make my journey into the rental market a smooth and enjoyable process to locate a new home for me to feel supported in.
My property manager has been available to speak with when needed, communication via email has been healthy and positive and when conducting an inspection of my home, they have been friendly and congenial.
As a first time renter YPA and my property manager have been wonderful in their professional approach coupled with their approachability.
Deborah
Tenant
Patrick kilkenny and staff including Jenni and Jo, you guys have been so wonderful in our time of need. Your professional expertise has us living in a wonderful rental while we rebuild. Thank you from the bottom on my heart xo
We are so grateful for your love and support. Xo
Maria
Tenant
Ash and I have been a part of the YPA Sunbury Rentals for the past 3 years, firstly renting a property in Lindbergh Cres and recently in Daffodil Cress both in Diggers Rest.
The Team at YPA Sunbury were extremely helpful and made the transition in moving from one property to the next seamless and without interruption or difficulty (The owner of the first property choose to sell hence the move).
YPA Sunbury understands the importance of both their Renters and Buyers and there’s a clear level of respect and understanding between all parties involved
Jenni Cross is currently our Property Manager
Jenni is always pleasant and welcoming replying to all correspondence in a timely matter, it’s clear Jenni holds a wealth of experience and is always cheerful, committed positive and genuine.
In sure her upbeat enthusiastic attitude has a big impact on the entire office!!
She has recently congratulated both Ash and I on the continued efforts we make in keeping our rental clean and tidy and treating it like our very own
This appreciation doesn’t not go unnoticed
Overall I highly recommended both YPA Sunbury and Jenni Cross to anyone wishing to Buy or Sell within the Sunbury and surrounding area
Kaylee
Tenant
Very friendly and nice staff and agents.
Always helpful and making sure we are looked after.
Charles
Tenant
I have found staff at YPA the most professional & caring people. Any problem is speedily rectified. What more needs to be said I wish I could double the 5 stars to ten. Thank You YPA making my living in these units a pleasure.
Wakeman
Tenant
I am currently renting with YPA Sunbury and directly with Jo Diamond. YPA Sunbury over the last 4 or so years of having them manage the property have been outstanding. Any issues have been rectified in a timely manner and all communication is always responded to. In many years of renting I haven't experienced such a high level of professionalism and ease with a rental agency.
Taryn
Tenant
YPA made my partner's and my life easier with their very professional attitude towards house hunting. Ted, our agent, was quick to find time to give us a private showing of the house we wanted. Even though we couldn't make it in person, he offered us a FaceTime inspection and ensured any concerns or questions were answered immediately.
Mathew
Tenant
The most supportive, caring realestate I have ever dealt with. Big shout out to Joanne Diamond amazing to deal with.
Aimee
Tenant
We have loved our time at this place and hope we can enjoy more in the next coming years. YPA have been amazing with everything and our property agent always makes sure if we need something done, it will be fixed right away.
Joe
Tenant
Cannot rate YPA high enough, Ted is an amazing property manager!!!
B Paul
Tenant
I've been renting with ypa Sunbury for many years and have been very happy with their services.
Jo has been absolutely amazing at answering all questions, and helping.
Georgia
Tenant
Ypa have been great to work with while renting , Karen and the team have been amazing to approach about anything and made this process incredibly easy! I'm glad to be with ypa.
Zoe
Tenant
Easy to deal with, and very helpful.
E Battersby
Tenant
YPA Sunbury
We have been dealing with great staff for a very long time,
as a very long term renter.
Our Rental manager Karen is fantastic and very friendly. Makes renting a dream. Where some other agencies don't care.
YPA care and show they care if you look after the property.
We treat our Rental as if it was our own.
Thanks for all the support Team YPA Sunbury.
Mark J
Tenant
Very polite and always happy to help always go the extra mile for people from application for rental to the maintenance can not compliment them enough best realestate I have encountered in a very long while
Kerry W
Tenant
I have been a client of YPA Sunbury for years now and have always found them to be thorough and professional.
I have dealt with other real estates in Sunbury, and for help with rentals, I would highly recommend YPA over the others.
R Verity
Tenant
Excellent team at YPA Sunbury. Always kind and very caring. Ted Angerame is a wonderful property manager and I highly recommend this real estate to anyone looking to rent or buy. Thanks YPA Sunbury, you’ve been great!
K Bateman
Tenant
After 7 years renting with YPA we really wouldn’t rent through anyone else now. Our property manager Karen has been nothing but wonderful. And our new property manager will surely be the same. They are prompt, professional and all round great people. Highly recommend!
Amanda B
Vendor
5 Stars!!
R Lim
Landlord
YPA Sunbury are very professional, they manage my rental property with utmost professionalism and are easily contactable when something needs to be sorted out. They are a great team to deal with.
Tony G
Landlord
Nothing short of 5 stars - if I could give more I would! The YPA Sunbury team is highly experienced and extremely helpful during the process (and we all know how challenging finding a home is). Karen made everything so smooth for us and we are more than grateful. This is the go to team!
R Majaya
Tenant
YPA is the best Agent for Rentals I've ever dealt with and I've been with a few over the years!
Francine
Tenant
I just wanted to say a big thank you as you have been a great agency to deal with.
Anastastia
Tenant
Cassandra (and Pat) made would could have been a stressful time very easy and uncomplicated. They both listened to our concerns and needs and made sure they met both at every step of the process. They constantly checked in with us and kept us informed of progress. We are absolutely thrilled with their service, attention to detail and more importantly keeping us informed and calm. We highly recommend YPA if you want Agents who genuinely care about their clients.
Colin & Pauline Moore
Vendor
After looking at multiple homes with multiple realtors, I can honestly say that Dan was perhaps the most honest and realistic of them all.
He was great in negotiating on behalf of his clients and took the offers I gave seriously.
I had met Dan at a couple of open houses, and he was great at understanding what I was looking for in a home and always followed up with any interest I had shown.
If I were to ever buy another house or sell, I would go with Dan any day of the week.
Thanks Dan!
Chloe Taylor
Purchaser
Cassandra (and Pat) made would could have been a stressful time very easy and uncomplicated. They both listened to our concerns and needs and made sure they met both at every step of the process. They constantly checked in with us and kept us informed of progress. We are absolutely thrilled with their service, attention to detail and more importantly keeping us informed and calm. We highly recommend YPA if you want Agents who genuinely care about their clients.
P & S Gulliver
Vendor
Pat went above and beyond to sell our house,always keeping us up to date with how the open house inspections went.
I would recommend him to anyone on how professional, and genuine he is.
C & P Moore
Vendor
Highly recommend, friendly staff and extremely helpful.
Luke Kemp
Tenant
Dealing with Joanne at YPA, Sunbury - Rental Department has been a pleasure. She is professional, efficient and friendly. Her recommendation on obtaining a suitable tenant for us was very helpful.
Lucy Freestone
Landlord
My experience with YPA has been nothing but absolutely positive and extremely responsive. All people are extremely friendly and helpful, would highly recommend to anyone looking for a fantastic agency!!
Nathan Walters
Landlord
You guys are definitely amazing! We're so thrilled with Ted who found us the perfect property in a matter of DAYS and now in a few weeks we get to call Sunbury home!
Pheonna
Tenant
We have only been dealing with you for a short time, but may I say thank you for efforts so far second to none.
Sharon and I thank you very much.
Wayne
Landlord
Thank you for your attention and being proactive.
I appreciate your fantastic service Tracy, YPA has been a pleasure to work with.
Thank you.
Josh
Landlord
Jo Dimond has recently gone above and beyond in helping us repair and re-rent our investment property. Managing this remotely was difficult and Jo's help was invaluable in getting the works completed so that new tenants could move in. Would highly recommend Jo if you are looking for a knowledgeable and reliable property manager.
Kim Cotrona
Landlord
Cassandra provided great advice and kept us up to date throughout the process, achieving the selling price we were after.
Marc Turri
Vendor
Daniel is both friendly and professional but also felt very genuine in our interactions. We valued his assistance and were happy with the sale outcome of our home.
Jacqui Huggins
Vendor
To Patrick and the team, thank you for all your efforts in selling our property.
You handled everything with utmost professionalism and to sell so quickly was amazing!
Thanks again,
Peter & Bronwyn
Peter & Bronwyn
Vendor
Daniel was beyond amazing and so helpful with our first home journey, couldn’t recommend him enough.
Bianca Carroll
Purchaser
Daniel was great and made our experience buying really easy. He was very reliable and obliging when arranging extra inspections of the property. Very responsive to phone and email. He’s also very welcoming and pleasant to work with.
Hannah McAleer
Purchaser
We recently had the pleasure of working with Nic Owen from YPA, and I couldn’t be happier with the experience. From start to finish, he demonstrated professionalism, dedication, and an unwavering commitment to achieving a great result.
Nic stood out for several reasons:
1. In-Depth Research.
2. Realistic Pricing
3. Effective Communication
4. Negotiation Skills
Nic is a true professional who combines expertise with genuine care for their clients. If you’re selling, I wholeheartedly recommend Nic.
Lachlan Mckerrow
Vendor
Until then we will miss you guys. And was wonderful renting with you. Hope our paths cross again in the future
Thank you for being super nice Tracy
You are awesome.
Bhupal
Tenant
I was very pleased with Cassandra’s professionalism and support through the process of selling my house. She was efficient and not only did she reach the price I wanted, the property sold within three weeks of being on the market. It was the best result I could have hoped for and I highly recommend her.
Eleonora George
Vendor
Honest and easy to deal with.
Johnson H
Purchaser
I could not fault Cassandra's advice and help during the selling of my house. She was most professional and a lovely person as well.
Jan Houston
Vendor
Went over and above for me as i had no idea what i was doing (first home buyer) very prompt messaging and would often reply out of business hours even though i told her i could wait. Would use Cass again 5/5
Andrew Davis
Purchaser
Daniel was exceptional in helping us navigate the Sunbury property market. His deep knowledge and expertise were evident throughout the process, making everything smooth and stress-free. Daniel’s insights into the local area and trends were invaluable, and his professional, friendly approach made working with him a pleasure.
Gerald Taffs
Vendor
Daniel was extremely knowledgeable, and the most polite young man I have had the pleasure to deal with. He made the sale of my property so simple and streamlined and always responded quickly to any queries I had. I could not recommend him highly enough. Thank you Daniel.
Susan Matthews
Vendor
Daniel was amazing and very professional. He was very patient and knowledgeable. Always responded within a timely manner and was a dream to work with.
Amanda Jane
Purchaser
Cassandra is so friendly, easy to communicate with and was happy to answer any questions we had. She has great understanding and knowledge. I highly recommend her for anybody looking to buy a home!
Jarrah Crane
Purchaser
Excellent communication, customer service is the best I ever came across from a real estate. Helpful and very nice.
Highly recommend.
Thank you ypa for making our house rental experience easy!
Emma Paddon
Tenant
Where do I begin when it comes up to talking about such an incredible team? If you look of 'absolutely awesome' in the dictionary, the entire crew from YPA will have their picture right next to it - individuals of course, because individually - they are absolutely awesome - collectively they make a team that can make the world a better place; and they've done that for my lovely wife and I. Moving interstate and putting a renter in your property has its own set of challenges - you're 1600kms away and you can't see the place you own .. your first ever home.. and provide suitable repairs at the drop of a hat. ENTER our lovely friends YPA and their band of superstars When we've expressed interest about selling; I was put onto Nic who was as advertised - simply awesome; and the service is elite. Whether you're a renter, a Landlord, an investor, a buyer or a seller - YPA goes above and beyond what is required to make you feel valued and important; and in my experience - this is just perfect especially given the distance away. When we do sell our investment property; it will genuinely be a sad time; a loss of friends.. family.. but we're truly grateful to be connected with such a wonderful group of people who have looked after us every step of our Landlord journey.
Chris Yeend
Landlord
Where do I begin when it comes up to talking about such an incredible team? If you look of 'absolutely awesome' in the dictionary, the entire crew from YPA will have their picture right next to it - individuals of course, because individually - they are absolutely awesome - collectively they make a team that can make the world a better place; and they've done that for my lovely wife and I. Moving interstate and putting a renter in your property has its own set of challenges - you're 1600kms away and you can't see the place you own .. your first ever home.. and provide suitable repairs at the drop of a hat. ENTER our lovely friends YPA and their band of superstars headlined by Karen - the relationship was always perfect and each phone call relating to matters that need fixing or discussions about rent etc felt like we were sitting at a nice cafe over coffee instead of being on the phone 1600kms away in vastly different climates. If there was a question I had, it would be answered to perfection. If repairs needed to be done, Karen would have a band of warriors to fix anything we needed and at a perfect price. She helps make us look like perfect Landlords; when really, it's her work that's making us stand out. we're truly grateful to be connected with such a wonderful group of people who have looked after us every step of our Landlord journey.
Chris Yeend
Landlord
Great people great service. Community minded
David Hocking
Vendor
Jo at YPA has done an amazing job of managing my property.
Very grateful to have her on my team. Highly recommend her and the YPA Sunbury team!
Paul Dunnell
Vendor
Nic kept me updated immediately after each open house and after follow-up with potential buyers early each week. I was never left wondering how inspections went, which was important to me.
D Burgin
Vendor
Nicks service the level of communication that we received all the way through from start to finish was fantastic. He was always prompt on time and kept us up-to-date with anything happening.
Robert Cooper
Vendor
Daniel is warm, friendly and delivered fantastic service. Would recommend working with Daniel to anyone in the market wanting to buy/sell a property.
A Jane
Purchaser
Got us a great price and was on time every time. Will happily work with her again.
Aaron Hagenson
Vendor
Cassandra was amazing from beginning to end. She was always available to answer any questions we had & proved to be very knowledgeable in all aspects of buying & selling. We highly recommend Cassandra & are very appreciative of the time & care she provided us.
Kim Large
Purchaser
Patrick was very helpful and professional with the sale of our home
John Oakley
Vendor
Patrick was amazing in guiding us through the process of selling our house. After over 50 years in the same house we were nervous and anxious, he was easy to talk to and guided us along the way.
J Oakley
Vendor
Lisa Totaro, YPA Sunbury is excellent and very professional.
Deano Evans
Vendor
Just sold and bought through YPA Sunbury. Highly recommend Daniel Scarano. He is highly professional and amazing!
Anne Browning
Vendor
Hey Kaz,
Thanks so much for the chat, you are incredible and we both think the world of you..
Chris Yeend
Landlord
Excellent service.
Pay close attention to details.
Douglas Nguyen
Landlord
5 Stars!
Ethan Brodie
Landlord
Nic kept me updated immediately after each open house and after follow-up with potential buyers early each week. I was never left wondering how inspections went, which was important to me.
L Blair
Vendor
Nicks service the level of communication that we received all the way through from start to finish was fantastic. He was always prompt on time and kept us up-to-date with anything happening.
Robert Cooper
Vendor
I had an excellent experience working with Cassandra she was incredibly responsive to all my needs and went above and beyond to help me find the perfect house. The buying process was smooth and stress-free thanks to her guidance. I highly recommend Cassandra for anyone looking to buy a home
Shah Abbasian
Purchaser
Cass was very friendly and responsive. She communicated the vendors intentions to us with minimal fuss and delay and has since been helpful accommodating a few of our requests between signing the contract and settlement occurring.
J Hurmez
Purchaser
Cass was great. Very reliable, easy to communicate with and she fought hard to get me the best possible price for my sale.
She was able to make a sale in less than a week and made the whole process extremely easy and stress free. Highly recommend.
Luke Cannon
Vendor
Cassandra was prompt with responding my queries before and after the purchase of the property.
Nantawan Weangtaljantra
Vendor
Great
Joshua Richards
Vendor
Great service and easy to deal with.. was a pleasure working with you Daniel
Dilbagh Ram
Purchaser
Daniel was very informative and knowledgeable of the market in Sunbury. He was very friendly, polite and professional Daniel couldn’t do enough to make our selling and buying experiences so easy and enjoyable. Always kept us informed and was on time. We can’t thank Daniel enough for all his hard work and would definitely recommend him
Renee Whelan
Vendor
We are so glad we chose Daniel to sell our property. From the beginning he listened, understood our needs and made the process as simple as possible. Daniel was a great communicator, professional and honest. Nothing was too difficult and he kept us updated throughout the process, offering valuable advice and reassurance.
Susan Matthews
Vendor
We bought our first home via YPA, and Daniel was our Real estate agent. He helped us a lot in navigating through the process. He is very punctual, professional and always happy to help when needed. I highly recommend his services.
Amanda Jane
Purchaser
Lisa had great knowledge of the current market and was very supportive of. our needs. She kept us in touch with the process and it went smoothly. We are very happy with the outcome and would certainly recommend Lisa when selling your property .
T Tassone
Vendor
Lisa demonstrated a high level of professionalism and was a pleasure to work with. She consistently responded promptly to all my inquiries and provided invaluable assistance throughout the buying process.
J Camilleri
Purchaser
Fantastic extremely happy with the help from Patrick helping with the sale of my house.
Joanna Oakley
Vendor
Daniel from start to finish was a pleasure to deal with, we were delighted with the results he was able to achieve for us, and made the whole process effortless, I would highly recommend Daniel to all my family and friends without hesitation.
Ahmed
Vendor
We were on a very tight schedule to find the right property and Daniel went above and beyond to help us find our new house. His communication was excellent and he has looked after us throughout the settlement and moving in phases. Couldn’t recommend him highly enough.
Anthony & Maya
Purchaser
Dan was super helpful and able to follow up with any questions we had. He was timely and efficient in his replies making the buying process clear and easy.
Richard
Purchaser
Dan set realistic expectations, was supportive through the whole process, and was extremely honest with his specialist knowledge of the property market
Gerald
Purchaser
Daniel worked consistently for us while we were in a difficult situation. He communicated regularly as we lived out of town, was always contactable and professional. I would have no hesitation in either buying a property or selling a property with his assistance in the future.
Marlene
Vendor
Good
Les
Purchaser
Cassandra was always quick to respond in both queries and when it came time to put in our offer. She was super lovely to chat too and always had time for us.
John & Robyn
Purchaser
Cassandra kept us in mind when properties popped up that suited our requirements. Very friendly to deal and always happy to answer our questions and kept us well informed. This made our buying process very smooth.
Jenny & Craig
Purchaser
Cassandra was exceptional. She talked me through all steps and processes with great understanding and knowledge. I was never out of the loop and felt like her number 1 priority at all times.
Luke
Vendor
Cass was great to work with. She was really helpful and communicative throughout the whole buying process, and kept us up to date with any new properties that she believed were what we were looking for. She very clearly understood what we were after, and was able to suggest a property that was off market which was absolutely perfect, and assisted us through the process of putting in an offer and navigating the back and forth with the buyers
Julia
Purchaser
Lisa was very friendly,professional, & did all she could to market & sell our property. We could not have asked for more of any agent.
We would thoroughly recommend her.
Helen
Vendor
Lisa has sold two properties for us over the years and we have always found her to be friendly and very professional. Lisa has always kept us informed every step of the way and has worked on our behalf as the vendor to get the right price for us.
We would highly recommend Lisa and YPA to anyone looking to sell.
Michael
Vendor
Lisa has been a fantastic agent for us. Very personable and knowledgeable.
Made some great recommendations as to how to add value to the property.
Provided us with regular updates in relation to the sale of our property and was able to negotiate efficiently and effectively
Highly recommend her to any person wanting to sell in Sunbury
Great work, Lisa, our property found a buyer within four working days
Geoff
Vendor
Lisa has a great knowledge of the market. She was extremely accurate in her estimation of sale price. Lisa is honest, engaging, pleasant, dedicated and an absolute pleasure to deal with.
Jennifer
Vendor
Thanks so much Kaz, as always, your blood is worth bottling. Will touch base in the near future to discuss potential rent increases or get an idea from your awesome self about any issues in this space.
Thanks heaps and we appreciate all that you do
Chris Yeend
Landlord
Love my unit!
Elaine Simmins
Tenant
Great pleasure to work with Cassandra. She was a great communicator and always quick to respond. Highly recommended.
Mario
Purchaser
Cass you were sensational to work with, We are so grateful for you; your time, your expertise, your caring nature and for most importantly getting our house sold in only a couple of weeks and at a great price. Your knowledge of the Sunbury market and your advice with styling and works to done to the property is greatly appreciated. We are so glad to have chosen you and we look forward to working together on our next sale.
Tracey
Vendor
Their knowledge of the market was spot on. Very honest
Barb
Vendor
Pat was absolutely amazing selling our house. Could not ask for anything more.
Owen
Vendor
Lisa was great to deal with. Professional & Straight to the point which I much prefer. It was my first ever purchase for a home which can be a daunting experience. However Lisa made it easy for me and guided me through it. Thanks again Lisa
Vince
Purchaser
Hi Tanya,
Happy Friday!
Ricky and I just wanted to reach out and congratulate you on your new position within the company. We are very sad to hear that you won't be our Property Manager any longer. We loved our time with you and appreciate everything you have done for us over the time we have been here at Collie Walk! We hope this year brings you lots of exciting opportunities within your new
role at YPA and we won't be shy to keep in touch!
Mikayla Parsons
Tenant
I'm very appreciative of your continued hard work and commitment to see the terms of the lease met by not just the Tenant but myself as Owner as well.
Darren
Landlord
Hi Tanya
Congratulations on your new position
I can’t thank you enough for your service over the past year even while I was waiting for these properties to be built.
You were the difference when I decided to use YPA
I look forward to working with you in the future.
Brett Norris
Brett
Landlord
Hi Tanya,
A massive congratulations to you, how exciting
From my family and I, we want to say a big thank you for all your help and assistance over the past 3 years since we came onboard.
I know it’s not a goodbye more of “we will see you soon”
We will wish you all the very best and know you will do amazing in this new exciting role.
Thankyou again
Mel
Mel
Tenant
Hi Tanya
Congratulations on your new position! Thankyou for looking after me to date.
I look forward to dealing with Ted moving forward.
Kind regards
Francine Dawson
Francine
Tenant
Congratulations!!
Thanks for letting me know. I'm sure you'll be a great fit for your new role.
Karen
Karen
Landlord
Hey Tanya,
Thank you, I’m well and hope you are too.
Thank you for managing my property for all these years and I wish you well in your new position.
Andrew
Landlord
Congratulations Tanya on your new job role. Thank you for everything. It was always a pleasure talking to you. Take care
Kind regards
Chat and Thanuja
Chat & Thanuja
Tenant
Hi Tanya,
Congratulations on your new role. Thank you for being such a great property manager.
Kind regards,
Lisa.
Lisa
Tenant
Thanks Tanya,
All the best and thanks for all your help in finding us a home. Enjoy your Easter and all the best for the future
Regards,
Sheleice x
Sheleice
Tenant
It has been great working with the YPA Sunbury team.
Professional and proactive. A big 5 stars !!
Richard Holmes
Vendor
Pat and the team are a sensational to work with, really have each persons best interest in mind, weather buying, selling or renting.
Couldn't recommend high enough.
Joel Hecker
Vendor
Tanya Campbell is the best property manager one could ask for. She is always professional and swift with replies to anything we needed. She is caring and understanding and we could not fault her. She looks after both the owner and tenant. 10/10.
Jennifer Vicary
Tenant
I can not thank YPA Sunbury enough. Nic at YPA was nothing but understanding and true to his word. Where other real estate agent in Sunbury didn't give me the time of day because my budget to buy a home was quite small YPA were very professional and helpful. I would gladly recommend them to anyone looking for assistance.
Sharon Hinton
Vendor
Nic was great to deal with in the selling of our property. He kept us informed during the whole process.
Seller REA
Vendor
Selling a house for the first time even though I had done my market research, was a little stressful, but Nic and the team at YPA supported me throughout the process. I felt confident and was able to sell my house with outstanding results. Thank you Nic
Seller REA
Vendor
Nic Owen was a very nice, reliable, honest, patient and friendly guy who answered every call and helped with anything you asked for. Made the process of buying a house easy. Thank you Nic!
Marie
Purchaser
Tenacious - was a difficult property for a range of reasons - however Nic persevered, - the sale outcome was excellent due to Nics excellent negotiation skills.
Seller REA
Vendor
It was a pleasure dealing with Nic. Prompt responses and clear answers to our request. Nic was patient, helpful and is clearly an experienced agent who facilitated the purchase and made it a smooth and enjoyable process. Looking forwards to settle! :)
Thanks for your help, Nic!!
Purchaser- REA
Purchaser
Cassandra always kept us up to date with every detail while selling our house. She was accommodating and helpful and gave excellent advice.
Clare
Vendor
Cass was really helpful in helping us buy our first home.
Mel
Vendor
It was evident very early on that Cassie's knowledge of the area and real estate in general exceeded that of other agents I had dealt with.
She was prompt in answering any queries I had and was also able to go above and beyond to provide other information I requested that wasn't always instantly at hand.
Cassie was extremely professional throughout my whole purchasing process and
I found her a pleasure to deal with.
Sam
Vendor
We were so pleased with the professional manor which Daniel conducted himself. In a tough selling market for vacant land, he stuck with it, chased every lead and was able to achieve a great figure for us.
His perseverance and tenacity ensured the success plus his likeable attitude make him a pleasure to deal with.
We have no hesitation in recommending him and will be selling a property in the not too distant future and will definitely give Dan a call when the time comes.
Seller REA
Vendor
Daniel had a good grasp of the current real estate values he was very well presented and pleasant to have dealings with kept us well informed as to the progress of the sale. We would highly recommend Daniel as a real estate agent .
Seller - REA
Vendor
Daniel is an honest and reliable real estate agent that is well in touch with the current housing market. He has a very professional manner and we wish him sincerely the very best in his future endeavours.
Seller - REA
Vendor
Excellent local market knowledge
Purchaser - REA
Vendor
Daniel is the agent you want when it comes to your real estate needs, he is the ultimate professional!
Daniel is knowledgeable of the market, punctual, has great communication, flexible to your personal circumstances, understanding and friendly. Nothing was too much to ask.
This was our second time having him as our selling agent and couldn’t be more pleased he delivered the best outcome once again.
Thank you so much Dan!
Seller - REA
Vendor
Daniel made the whole purchasing process easy, simple and friendly. He is really helpful especially for a first home buyer like myself. He always puts clients first and makes sure his schedule suits us.
Seller - REA
Vendor
We have bought and sold through Lisa a few times now. We have found Lisa's knowledge of the market, her understanding of types of buyers and their expectations are second to none. Lisa always provided sound reliable and honest advice. We always believed that Lisa always got us the best price possible in the circumstances.
Seller - REA
Vendor
Lisa went above and beyond even after hours, she always put us first and let us know what was going on
Seller - REA
Vendor
Lisa was very professional when dealing with the family, she took all our wishes into consideration from our first meeting. Lisa provided all the relevant details of the market, marketing information and promotion. Lisa was able to obtain what we wanted in a timely manner. The whole process was seamless.
Seller - REA
Vendor
Again, Lisa has proven to be a true professional and engaging agent when it comes to buying and selling of real estate. I have previously engaged with Lisa for sale of my property a number of years ago, and have recently reconnected by chance for purchase of a new property.
One thing rings true: "People buy from people they like".
Lisa is trustworthy, honest, and transparent throughout the entire process.
The overall YPA experience was a positive one, testament to professionals like Lisa.
Purchaser - REA
Vendor
I’ve recently been involved with selling two family homes with Lisa and can honestly say she made a very daunting process extremely easy. Lisa went above and beyond to make us feel informed and included at every step of the sale and I would highly recommend using Lisa for any other sales in the future.
Seller - REA
Vendor
We want to express our utmost gratitude for the exceptional service provided to us by Lisa from YPA Sunbury during the recent sale of our house.
Lisa's professionalism, dedication, and expertise were evident throughout the entire process. She demonstrated an impressive knowledge of the area and took the time to truly understand our needs and preferences as sellers. Her responsiveness and efficiency in handling all leads were truly commendable, ensuring that no opportunity was missed.
Seller - REA
Vendor
Selling our home with Lisa was an absolute breeze. She achieved an outstanding price and guided us through the process in such a professional manner. We couldn’t have been happier with her clear communication, honesty and determination to get us the result we were after.
Seller - REA
Vendor
Lisa was amazing to deal with and was able to secure the deal we wanted! Definitely happy we found Lisa to sell our home and would recommend her to anyone else selling. Lisa ensured we were kept in the loop at all times and everything moved quickly and very seamlessly.
Seller - REA
Vendor
Lisa had Fantastic Communication throughout the entire process and kept us informed of everything that was going on.
Seller - REA
Vendor
Lisa was friendly and straight forward with me. Keeping me in the loop through the whole purchase process. Very happy to have bought with her assistance.
Clare
Purchaser
Pat is an amazing agent. He keeps you updated at every turn and got us an amazing price within a few days of being on market. YPA have contacts that can help with the sale of your property like staging, cleaners and handy men. Thanks Pat and YPA! Truly the best in Sunbury.
Shae
Vendor
Patrick has been absolutely amazing to have as a real estate agent. My father knew him for a long while, and was selling his house.
With his unexpected passing, Patrick remained supportive and was able to guide me through the process of selling a home. (this was a lengthy process) His communication was excellent, always keeping me updated. i could not fault Patrick. Patrick will always be my go to when i need a real estate agent. One of the best.
Tahla
Vendor
Many thanks for your good work with managing this tenancy
Terrance
Landlord
Hi Tanya,
Thank you for being such a great property manager.
Kind regards,
Lisa.
Lisa
Tenant
Thanks so much for all your efforts Tanya they are much appreciated.
Debbie
Tenant
Patrick has been absolutely amazing to have as a real estate agent. My father knew him for a long while, and was selling his house.
With his unexpected passing, patrick remained supportive and was able to guide me through the process of selling a home. (this was a lengthy process) His communication was excellent, always keeping me updated. i could not fault patrick. Patrick will always be my go to when i need a realestate agent. One of the best.
This review has been published to your Agent Profile.
Tahla
Vendor
YPA have been great from the inspection of the property, getting documentation to us and everything in between. Highly recommend.
Ann
Tenant
Helpful, friendly, responsive and punctual. Daniel was a great agent to engage with.
Buyer
Vendor
Daniel helped us buy our first home and was awesome the whole way through. Explained everything thoroughly and always checked in to see how we were travelling. Couldn't recommend him more!!!!
Buyer
Purchaser
Daniel was extremely professional, keeping us updated along the journey. The whole process was very straightforward and we are very happy with the result. Thanks Daniel.
Seller
Vendor
I have both bought and sold a property with Lisa and she has been great in both transactions.
I would highly recommended her should you be looking for a property expert.
Seller
Vendor
Lisa was great, very friendly and had our best interest at heart. She always kept us informed and was determined at all hours to get the deal done. Best agent in Sunbury
Seller
Vendor
Our experience with Lisa was exceptional. She was very determined to meet our expectations and went above and beyond to achieve our goal. I wouldn’t choose another agent!
Seller
Vendor
I would like to thank Lisa for her constant support to liaise with Vendor and providing updates. My journey of buying a house, was made possible because of the right professionalism and in-touch communication.
buyer
Vendor
She was very quick to respond and assist.
James
Purchaser
I highly recommend Cassandra for her exceptional service. Her expertise, professionalism, and dedication made the home-buying process seamless. From start to finish, she was responsive and went above and beyond to meet our needs. A truly outstanding real estate experience.
Dwayne and Sally
Purchaser
Cassandra has been amazing! She was prompt at answering any questions that we had, and made sure to keep us in the loop with the progress. She made buying our first home so much easier and less stressful than we could have imagined. Highly recommend her!
Riley and Tara
Purchaser
Cassandra was very professional, always showing availability and replying promptly to any queries that I sent her throughout the all process. Equally, Cassandra was a very gracious agent in all our interactions.
Patricia
Vendor
We had an excellent experience with Cassandra. She was friendly, professional and communicated in a clear and concise manner.
Cassandra’s expert advice and guidance made our experience of buying a new family home as comfortable and stress-free as possible.
We would recommend Cassandra to anyone looking to to buy or sell a home.
Michael
Purchaser
Cassandra was lovely to work with, nothing was a problem. No matter what the issue was with my house, she knew someone competent and well priced who could do what was needed to be done to improve it and maximise its value. The sale was quick, trouble free, and I got an excellent price. All the things you want when dealing with a realestate agent, and I couldn't recommend this one more.
Fleur
Vendor
I always have complete confidence in what Pat says. He tells the truth, even if you don’t want to hear it. He’s realistic with pricing and expectations. Pat always responds to calls and messages. He’s also a great negotiator. I wouldn’t use anyone else.
Phil
Vendor
YPA Sunbury they are very good with our rental
Steve Perry
Landlord
I would highly recommend the team at YPA Sunbury. The team are onto ANY issues straight away and they are very professional!
Kay Tee
Landlord
YPA Sunbury they are far above the rest. I use them and they are fantastic. Thank me later.
Damien
Landlord
Tanya Campbell at YPA Sunbury she is the best.
Kellie Spencer
Landlord
We recently sold with Lisa Totaro from YPA Sunbury and she is amazing, very honest, no bs, very approcable and made the whole process very comfortable. We were very happy with the outcome.
Dora Borg
Vendor
Nic Owen from YPA Sunbury is extremely professional and outstanding mannerism.
Angel Therese
Vendor
Lisa Totaro from YPA Sunbury is the best.
Annette Gibbs
Vendor
YPA Sunbury do a great job.
Susan Belcher
Tenant
I highly recommend Lisa. I bought my home through Lisa seven years ago and she again is selling the same house for me today. She is very dedicated and down to earth person. She truly cares about you as a whole. She goes above and beyond to get you the best outcome. Lisa is truly the best and a one of a kind estate agent. You will not be disappointed.
Eve Marie
Vendor
YPA Sunbury I highly recommend.
Ian Reynolds
Vendor
Lisa Totaro has sold two properties of ours at great prices. Professional and very switched on. She also sold our current home. She is wonderful.
Astrid Nurse
Vendor
If you want someone honest and that works for you Patrick from YPA Sunbury he makes every step feel so easy and is a real local person. Sold my houses with him and couldn't be happier.
Damien Radley
Vendor
Lisa was amazing when purchasing our first home. She is a superstar!
Olivia Baehre
Purchaser
YPA Sunbury UNREAL agent. Professional and were always keeping us updated and very supportive through the whole sale of our recent purchase. Highly recommend Patrick.
Damien
Purchaser
I rent through YPA Real Estate with Tanya Campbell and I can honestly say tehri rental process is seamless. I've never experienced such a professional Estate Agent. I can only imagine how happy my Landlord is with their efficiency.
Francine
Tenant
Hey Cass, just wanted to say thank you very much for all your help and effort with the sale of 1/30 Lindsay and 48a Dobell. Really appreciate all the hours you girls have put in. It's translated into a really good result.
See you on the next sale.
John Bas
Vendor
Nic Achieved A great result.
Brad Reynolds
Vendor
Nic was very helpful. He was always available to answer any questions I had regarding the process. I found him very friendly and knowledgeable.
Laura Munz
Vendor
It was a pleasure dealing with Nic. Prompt responses and clear answers to our request. Nic was patient, helpful and is clearly an experienced agent who facilitated the purchase and made it a smooth and enjoyable process. Looking forwards to settle! :)
Thanks for your help, Nic!!
Adriana Mansur
Vendor
Tenacious - was a difficult property for a range of reasons - however Nic persevered, - the sale outcome was excellent due to Nic's excellent negotiation skills,
Leivett Reynolds
Vendor
Patrick and the YPA team showed from the onset great professionalism and always offered the utmost guidance and care in every aspect of my sale.
Thank you so much.
Trevor
Vendor
Patrick was excellent in the process of selling our home. He went above and beyond our expectations, and always had time for any queries we had. We highly recommend him, and will not hesitate to use him again if we need to.
Ivan
Vendor
Patrick did an excellent job for us selling our house for us. He was very professional,
and provided us with all the information we required. He kept us informed of the progress of the sale. He was always punctual.
Larry
Vendor
Right from the get go I knew I had selected a gun agent to sell my house. Patrick’s knowledge of the market is first class. I followed his advice and achieved a great result. First open house, 16 groups through, three substantial offers and the property sold above asking price inside a week. My experience could not be better. I would not hesitate in recommending Pat and his team at YPA Sunbury.
Graham
Vendor
Good knowledge of the market, good task focus on getting the outcome I needed
Rachael
Vendor
Patrick was absolutely amazing to deal with
He is a great agent who provided open and honest feedback
We felt supported by Patrick throughout the experience of selling our home
He worked tirelessly to get us the best possible result in a very unstable market
Thank you Patrick and the YPA team
Ruth
Vendor
Patrick Kilkenny had a good understanding of the current market
Rob McMoahon
Vendor
We recently had to break our rental lease. It was something I was dreading but Jo Dimond at YPA Sunbury made the whole process easy! I wish to thank her for her professionalism and making the whole process stress free and always keeping us in the loop. Thanks heaps Jo, great work!
Gethin Jones
Tenant
I would highly recommend dealing with Nic Owen for the sale of a property. I have dealt with a few agents in the passed and Nic goes above on beyond. A genuine interest in the needs of both buyer and seller to best fit the right deal together. Constant follow ups and sees it through.
Michael Gallagher
Vendor
I Highly recommend YPA as they have great customer service and are very helpful with any problem you may have. I have personally never had a more pleasant experience with any other real-estate in Sunbury.
Joanne went out of her way to help me with getting my gas connection working, ...very impressed
Rose
Landlord
I Highly recommend YPA as they have great customer service and are very helpful with any problem you may have. I have personally never had a more pleasant experience with any other real-estate in Sunbury.
Jenny was great at helping me while I was looking for a rental, so friendly and always has the time to answer questions.
Rose
Landlord
Thanks Tanya for helping me in this stressful time for me with everything I really appreciate it from the bottom of my heart , have a nice afternoon and speak soon :)
Andrew
Landlord
YPA have been great from the inspection of the property, getting documentation to us and everything in between. Highly recommend.
Ann Folks
Tenant
Hi Karen,
We are speechless with all the help you and Jo have given us with this matter.
Thank you very much, it takes a big load from our shoulders right before Christmas.
Please extend our thank you to Jo, you guys are amazing.
Best regards,
Ricardo and Thalyta
Thalyta
Tenant
Hi Karen,
We are speechless with all the help you and Jo have given us with this matter.
Thank you very much, it takes a big load from our shoulders right before Christmas.
Please extend our thank you to Jo, you guys are amazing.
Best regards,
Ricardo and Thalyta
Ricardo Barbeiri
Tenant
Lisa from YPA Sunbury
We recently sold with Lisa and she is amazing, very honest, no bs, very approachable and made the whole process very comfortable.
We were very happy with our outcome
Dora Borg
Vendor
Lisa from YPA is the best !
Annette Gibbs
Vendor
Nic Owen from YPA. Extremely professional and outstanding mannerism.
Angel Therese
Vendor
Definitely Pat Kilkenny and his team at YPA
Sold 3 properties through him.
Pat knows the Sunbury market very well and is a local second generation real estate agent so knows his craft.
Jeanette Whytcross
Vendor
Patrick Kilkenny at YPA knows the market in great detail and often has purchasers on the books ready to go. Good choice to sell with.
Michael Corcoran
Vendor
Karen Neely who is with YPA Sunbury
Emma
Tenant
Ypa buy a mile
Mark Jackson
Landlord
YPA Sunbury - Dan Scarano is your man
Raquel
Purchaser
YPA great team
Graeme Priest
Vendor
Tanya Campbell at YPA Sunbury she is the best.
Kellie Spencer
Landlord
Only YPA Sunbury they are far above the rest I use them and they are fantastic Thank me later
Damien Radley
Landlord
Ypa they are very good with ours.
Steve Perry
Landlord
I would highly recommend the team at YPA Sunbury. The team are onto ANY issues straight away and they are very professional!
Kay Tee
Landlord
YPA they are great.
Sue Belcher
Landlord
Hi Jo,
Thank you very much for your Continual Fantastic effort helping us through the past few weeks with the whole process since our last tenant left.
Wayne & Margaret Gladstone
Landlord
Jo Dimond has been an absolute star to deal with! She has been responsive, helpful and has put us at ease throughout the process. Id highly recommend Jo and her team.
Emily Bramhall
Tenant
Nic was very helpful. He was always available to answer any questions I had regarding the process. I found him very friendly and knowledgeable.
Buyer
Purchaser
Nic Achieved A great result.
Seller
Vendor
Lisa is BRILLIANT. Very caring, understanding, and not to mention patient! Lisa was absolutely fantastic to deal with, I would never use anyone else to sell a property of mine! I highly recommend the team at YPA. If anyone is looking for an agent, Lisa is number 1 on your list to call! Thanks again Lisa.
Seller
Vendor
Market wise it was the best time to sell it was a seamless process through Daniel organising all the paperwork Great job.
Buyer
Purchaser
Daniel is an absolute legend. We met him at a number of inspections before finally finding that one property. He’s been extremely tactful and respectful, open and honest. Daniel has been passing messages between the parties in a timely manner, and overall ensured a smooth sailing for everyone as much as it was in his capacity. We couldn’t be happier to have someone like Daniel representing the vendor.
Buyer
Purchaser
Daniel is an absolute legend. We met him at a number of inspections before finally finding that one property. He’s been extremely tactful and respectful, open and honest. Daniel has been passing messages between the parties in a timely manner, and overall ensured a smooth sailing for everyone as much as it was in his capacity. We couldn’t be happier to have someone like Daniel representing the vendor.
Buyer
Purchaser
Patrick did an excellent job for us selling our house for us. He was very professional,
and provided us with all the information we required. He kept us informed of the progress of the sale. He was always punctual.
Seller
Vendor
Right from the get go I knew I had selected a gun agent to sell my house. Patrick’s knowledge of the market is first class. I followed his advice and achieved a great result. First open house, 16 groups through, three substantial offers and the property sold above asking price inside a week. My experience could not be better. I would not hesitate in recommending Pat and his team at YPA Sunbury.
Seller REA
Vendor
5 Stars!!!
Ruairidh Lindsay
Tenant
Looking for a place to live is a very stressful exercise and I cannot fault the service and professionalism I received when dealing with any staff member in the YPA Sunbury office. My rental agent Karen was extremely helpful and I would highly recommend giving YPA Sunbury a call in you need to rent or purchase a home.
Mick
Tenant
Karen was lovely, and very easy to work with. Extremely happy with my experience, would highly recommend.
Casey Bryant
Landlord
We recently had to break our rental lease. It was something I was dreading but Jo Dimond at YPA Sunbury made the whole process easy! I wish to thank her for her professionalism and making the whole process stress free and always keeping us in the loop. Thanks heaps Jo, great work!
Gethin Jones
Tenant
Thankyou Tanya and Jenni for making my move to my new rental home so streamlined and stress free. It has been a hectic 4 weeks for me moving from Mulgrave back to my home town. I am so thankful for your patience and I'm absolutely thrilled to be moving into such a lovely home. The online condition report was so easy to do and very thorough. Picking up my keys inside a lovely welcome pack with a few treats was so nice to receive. Thankyou ladies. You were a pleasure to deal with. Francine D🤗
Francine D
Tenant
Thankyou Tanya and Jenni for making my move to my new rental home so streamlined and stress free. It has been a hectic 4 weeks for me moving from Mulgrave back to my home town. I am so thankful for your patience and I'm absolutely thrilled to be moving into such a lovely home. The online condition report was so easy to do and very thorough. Picking up my keys inside a lovely welcome pack with a few treats was so nice to receive. Thankyou ladies. You were a pleasure to deal with. Francine D🤗
Francine Dawson
Tenant
5 Stars!
Naji Gerges
Vendor
YPA is THE best. Go Team YPA.
Steve Rhodes
Vendor
Cassandra has been amazing! She was prompt at answering any questions that we had, and made sure to keep us in the loop with the progress. She made buying our first home so much easier and less stressful than we could have imagined. Highly recommend her
REA Buyer
Purchaser
Cassandra was very professional, always showing availability and replying promptly to any queries that I sent her throughout the all process. Equally, Cassandra was a very gracious agent in all our interactions
REA Buyer
Purchaser
Daniel was professional throughout and left a great impression on us from the very start. His prompt communication was a standout and provided us with confidence to make our final decision on the purchase. Thank you Dan.
REA Buyer
Purchaser
Lisa was a superstar in our purchase, we can't thank her enough for her dilligence and support throughout the purchase of the property. Anything I required assistance with she was extremely helpful and organised the information quickly and returned calls and emails in a timely manner. I would definately recommend her.
REA Seller
Purchaser
Lisa was excellent. She is extremely knowledgeable and very experienced and I valued her guidance every step of the way. She had wonderful ideas about how best to market my property, and is a great communicator, leaving me in no doubt that I could trust her to say all the right things to potential buyers. Lisa also kept me very well informed at every step of the process. She secured a great price for my property in quick time. Thank you very much, Lisa.
REA Seller
Vendor
We recently listed our property for sale with Lisa, and she said it would sell in the first two weeks. True to her word, it sold 3 days after the first open for inspection, at a price we were very happy with.
Lisa kept us informed at every step of the process and during negotiation with the buyer. It was a pleasure dealing with her and YPA Sunbury.
10/10 would sell again with Lisa!
REA Seller
Vendor
Lisa is a remarkable agent. Her knowledge of the market is enormous and quickly evident when she sits down to discuss just where your property sits in the market. I followed her advise and true to her word, my property sold within 10days and the price she valued it at.
She takes a lot of time to understand your needs, her presentation is warm and very professional not pushy or expecting.
I highly recommend Lisa if you are considering selling or even buying your next property
REA seller
Vendor
Selling my property with Lisa was a positive experience! Lisa communicated with me every step of the way and just followed through on everything; a really lovely person to have had sell my property:)
REA- seller
Vendor
Patrick was excellent in the process of selling our home. He went above and beyond our expectations,and always had time for any queries we had.We highly recommend him,and will not hesitate to use him again if we need to.
Seller - REA Review
Vendor
Patrick and the YPA team showed from the onset great professionalism and always offered the utmost guidance and care in every aspect of my sale.
Thank you so much.
Seller REA
Vendor
I highly recommend Lisa. I bought my home through Lisa seven years ago and she again is selling the same house for me today. She is a very dedicated and down to earth person. She truly cares about you as a whole. She goes above and beyond to get you the best outcome. Lisa is truly the best and a one of a kind real estate agent. You will not be disappointed 🥰
Eve Marie
Vendor
Lisa was excellent. She is extremely knowledgeable and very experienced and I valued her guidance every step of the way. She had wonderful ideas about how best to market my property, and is a great communicator, leaving me in no doubt that I could trust her to say all the right things to potential buyers. Lisa also kept me very well informed at every step of the process. She secured a great price for my property in quick time. Thank you very much, Lisa.
REA SELLER
Vendor
We recently listed our property for sale with Lisa, and she said it would sell in the first two weeks. True to her word, it sold 3 days after the first open for inspection, at a price we were very happy with.
Lisa kept us informed at every step of the process and during negotiation with the buyer. It was a pleasure dealing with her and YPA Sunbury.
10/10 would sell again with Lisa!
Seller REA
Vendor
Lisa is a remarkable agent. Her knowledge of the market is enormous and quickly evident when she sits down to discuss just where your property sits in the market. I followed her advise and true to her word, my property sold within 10days and the price she valued it at.
She takes a lot of time to understand your needs, her presentation is warm and very professional not pushy or expecting.
I highly recommend Lisa if you are considering selling or even buying your next property
Seller
Vendor
Selling my property with Lisa was a positive experience! Lisa communicated with me every step of the way and just followed through on everything; a really lovely person to have had sell my property:)
Seller of Unit
Vendor
Thank you. We're thrilled at Lisa's ability to get rid of two of our properties in the last few months.
Nish
Vendor
I can’t thank you enough for pushing this over the line for Liam. We are all so excited. Have a lovely weekend and thanks again.
Carol Creed
Purchaser
Just posted something. Thanks again. I love it!! I was a bit freaked out for the first couple of weeks but settling in now. Such a great area. So quiet. The view of Mt Lion are amazing. Never appreciated how nice it is. Thanks again for your help and patience. Last year was very stressful and l’m so thankful for your help in finding this place. Thanks again!
Ashley Harding
Purchaser
Thankyou Daniel for coming today and helping us get our 700k! Means the world to have a trusted agent who fought so hard to the best price. Really appreciate the hard efforts you put in.
VERY Happy customers :)
Hailey & Josh
Vendor
Oh wow Dan, that's fantastic news!! Thanks for letting me know.
An offer within the week and sold in 9 days.. what a brilliant result for you guys and us! Thanks for all your hard work, we really appreciate it
Melissa O'Shea
Vendor
Thank you so much for everything Tanya.
We appreciate the care and support you’ve shown to us, especially when it came to renting Davenport Dr.
All the best, take care
Kindest regards,
Alle.
Alle
Tenant
Cathy and I are very happy with the work done for us by Daniel. We appreciated that he kept us constantly informed and worked hard to get the sale that eventually took place.
Thank you to all your team.
Murray & Cathryn
Vendor
Thank you so much.
Jake and I are very happy with the sale!
Samantha & Jake
Vendor
Thank you. We were very happy with the sale
Bradley
Vendor
Thanks so much! We're really stoked. It's been great working with the team and we really appreciate the amazing result you got for us.
Melissa
Vendor
Recently sold our property with Lisa at YPA - Lisa was extremely friendly and professional, she was fantastic with her communication and very honest in all of our conversations. She sold our property after only 6 days on the market! We had purchased the same property through Lisa and YPA 5 years earlier and were very impressed with the sales process as a buy and could not fault our experience with them as a seller. Highly recommend Lisa and YPA Sunbury.
Seller - Sunbury - REA Review
Vendor
Lisa advised me upon appointment that she would keep me updated every step of the way, and that she did!
I was never left wondering how my property’s campaign was progressing which provided me comfort that I had appointed the right agent after being on market with another agent.
Lisa brought renewed experience, energy and enthusiasm to the marketing campaign, selling my property in a week after only one open for inspection!
Thank you Lisa for your incredible effort ⭐️
Seller - REA
Vendor
I’m greatly appreciate Sebastian’s professionalism and commitment to exceeding expectation. He is always responsive and efficiency, great negotiation skills and reliability make him an outstanding real state agent.
Purchaser
Purchaser
I usually find real estate agents to be insufferable and disingenuous.
Sebastien defied the norm, was very straight forward, prompt and responsive throughout the process.
Not afraid to call a spade a spade and would be a reliable representative if you’re selling a home and vice versa.
Take it from me, I genuinely despise real estate agents and nothing I hate more than an open house and seeing a 22 year moron in a car leased to the eyelids in pants baring his ankles.
Seller
Vendor
In an era where customer service is few and far between, Daniel more than steps up to the plate. He kept us well informed, updated us constantly and accommodated all our requirements. He is the ultimate professional. If you want a smooth and stress-free experience, I highly recommend Daniel for the job. Appreciate all you have done. Looking forward to engaging your services again.
Carol
Vendor
Daniel was BRILLIANT!!
We thoroughly did our research prior to seeking an agent. After speaking to Daniel we felt comfortable and excited to start the sale of our property. Daniel always said he would fight until his last breath to get us the deal we wanted and he did! We were not only extremely happy with the final figure but also the friendly professional manner he had.
Contact was effortless and he always touched base before the day was over.
We would always recommend Daniel from YPA.
Seller of House
Vendor
Cannot fault Patrick’s service and advice.
He came prepared with market comparisons that were spot on and strategies for the sale. His recommendation for staging was also spot on.
We had offers within one day of going on the market and had a buyer by day 5.
Could not ask or expect more.
Seller
Vendor
I appreciated Pat Kilkenny's commitment, patience and guidance when we were preparing for sale, his down to earth help and advice, and his expertise in achieving the sale. While working to get a sale for me, I felt he always listened to what was important to me and factored this in.
Seller
Vendor
Very friendly service made for an easy move-in process to our new rental. Special thanks to Tanya & Jenni.
Adam Williams
Tenant
5 STARS!
Marty O'Shea
Vendor
Always had great help from the team, jenni in particular the help and knowledge is 1st class
Daniel Wilson
Vendor
I would like to thank Lisa from YPA Sunbury for her diligent work in the sale of my property.
Lisa advised me upon appointment that she would keep me updated every step of the way, and that she did.
I was never left wondering how my property’s campaign was progressing which provided me comfort that I had appointed the right agent after being on market with another agent.
Lisa brought renewed experience, energy and enthusiasm to the marketing campaign, selling my property in a week after only one open for inspection!
Thank you Lisa for bringing your passion for real estate to my property and achieving an excellent result for the sale of my first home.
Ashley Percic
Vendor
In an era where customer service is few and far between, Daniel more than steps up to the plate. He kept us well informed, updated us constantly and accommodated all our requirements. He is the ultimate professional. If you want a smooth and stress-free experience, I highly recommend Daniel Scarano for the job. Looking forward to engaging his services again.
Carol
Purchaser
Tanya Campbell is amazing!
Hayley Davies
Landlord
Amazing to deal with, genuine and realistic with fantastic service!
I can’t recommend this team enough, they are very easy to deal with.
Damien Ryan
Vendor
Very friendly service made for an easy move-in process to our new rental. Special thanks to Tanya & Jenni.
Adam Williams
Tenant
After having owned my own home for a number of years the thought of renting a property was daunting. I spoke with the amazing team at YPA and they assured me it wasn’t going to be as massive a task as I had assumed. The team are brilliant. Was in a property shortly afterwards. Thanks to everyone at YPA. Highly recommended
Marcus
Tenant
Always had great help from the team, Jenni in particular the help and knowledge is 1st class
Daniel Wilson
Tenant
Jennifer @ YPA Sunbury was a great help. Quick turnaround in finding a property to meet our growing families needs.
Brendan Young
Tenant
5 Stars!
Murray
Landlord
Jennifer and rental team at YPA have been a pleasure to work with.
Dale Cooper
Tenant
Had a great experience with YPA, Jenni was extremely helpful when looking for rental properties
Denise Hall
Tenant
Thanks YPA for having the best team Jenny has been so helpful with all our rental questions
Leeann Blake
Tenant
We had Jenny Cross help us out thanks Jenny you were the best
Rod Blake
Tenant
Lovely friendly and professional service from all the staff at YPA especially Jenni, you all go above and beyond.
Cheralyn Peters
Tenant
Tanya Campbell is a super start Property Manager. Each time l reach out to her, whether it be personally for a question about tenancy rules or to assist a client with their investment property, she goes above and beyond. Tanya is efficient, knowledgeable and an asset to anyone needing property management services.
Lisa Wilson
Vendor
If your looking for a rental agent Tanya is amazing. She is so understanding and extremely professional throughout all types of unexpected circumstances no matter how challenging. Thank you Tanya!
Karen Cecati
Landlord
Amazing service!! highly recommend Tanya Campbell and the rest of the team at YPA property management Sunbury.
Tyson Cooke
Tenant
Karen Neely brings a wealth of experience and excellent service to the YPA team
Debra Randall
Landlord
Jenni, she was very helpful and always tried to provide the best possible knowledge she had
Cooper Moodie
Tenant
I could not recommend Tanya from YPA highly enough. Communication and attention to detail were fantastic
Darren Verrall
Tenant
Tanya is a very professional accommodating person. Would highly recommend
Kitty Stafford
Tenant
Highly recommend Tanya and the team at ypa
Bailey Verrall
Tenant
Highly recommended, Tanya provides great customer service.
Jack Brunacci
Tenant
Karen and Jenny were very fast and efficient finding a rental for my partner and I. We were under time pressure and they made it a very easy process and secured a great place for us.
Georgia Fearn
Tenant
What a great experience my family had, dealing with Jennifer Cross at Sunbury. From her beautiful smile at the open to follow up calls to help secure the ppty. Awesome work Jennifer
Valda Fearn
Vendor
Got a rental through Jenni, she made the process very easy and quick. Can't recommend highly enough.
Matt Simmons
Tenant
I am currently looking for a rental property and I have to say, Jenni has been so helpful and accommodating. She is always happy to answer any questions I have.
Melanie Horwood
Tenant
Got a rental through Jenni, she made the process very easy and quick. Can't recommend highly enough.
Matt Simmons
Tenant
I am currently looking for a rental property and I have to say, Jenni has been so helpful and accommodating. She is always happy to answer any questions I have.
Melanie Horwood
Tenant
YPA are lucky to have Daniel Scarano on their team!
Nicole Vereker
Purchaser
Rented with Karen for the past five years and her service has always been outstanding. Highly recommend.
Christopher Kenner
Landlord
5 Stars!!
Alex Fearn
Tenant
Well done to Karen for continuing to provide excellent service to her clients. A well respected property manager in the Sunbury area.
Michael Fearn
Landlord
All staff and very warm and welcoming!
Olivia
Tenant
Dealing with Karen was a breeze. Thank you
Deborah Kenner
Tenant
Great team at YPA. Jo was clear in her communication and prompt with following up on my query. Thanks again. Julie
The Love Collective
Tenant
Lisa has always been an absolute pleasure to deal with!
QLD Sewing Machines Pty Ltd
Purchaser
We had a great experience dealing with seb and team YPA
Ilham Nafis Syauqi Ramadhan
Purchaser
Karen was so supportive throughout the all process from finding a property to moving in. Can’t recommend her more
Jordana Lauzier
Tenant
Lisa Totaro was an absolute pleasure to deal with. Her attention to detail and knowledge of real estate is second to none.
Highly recommend Lisa!!!
Fernanda Anastasiadis
Purchaser
I’ve found that Karen Neely provides excellent knowledge with property management of rentals & thank her for her assistance.
Glenda McKenzie
Landlord
Received great customer service from Tania and the property management team. Highly recommend them. Best Real Estate agent in town
Anabela Marques
Landlord
Great to deal with. Very knowledgeable and professional. Thanks Lisa.
Stephen Cauchi
Purchaser
Great experience. Lisa is a pleasure to deal with and her real estate knowledge is exceptional.
Carlos Carbonium
Vendor
Karen has managed my property for years and she is fantastic at what she does! Great communication and any issues are brought to my attention and resolved speedily. She always goes above and beyond - thanks Karen
Roselyn Morrice
Landlord
Highly efficient and friendly rental team.
Stan
Landlord
Spoke to Joanne about possible rentals she was very professional and went above and beyond to assist with our enquiry
Belinda Clarke
Tenant
Karen was very helpful with our new lease and communication was always very easy and responsive.
Tim
Landlord
We had a good chat with Sebastien Kowlessur from YPA.
Even though we were not actively in the market, he showed much dedication and patiently answered our questions related to real estate dealings within the area.
it was great to interact with this young and passionate fellow and will definitely engage and recommended Seb from YPA Sunbury!
Bhavish K
Purchaser
After having my Investment property with another local Sunbury Agent where I felt my properties best interest was not being looked after I contacted Jenni Cross and instantly felt she was the one to manage my property as if it was her own. Calls are always answered and nothing is too much trouble. Jenni is proactive in all aspects of managing my property. I Highly Recommend Jenni and YPA Sunbury!!
Kylie Doig
Landlord
Seb was great to deal with helped us all the way. He understood our needs and made the sale feel like a breeze!! I would highly recommend him to anyone that’s looking at selling. Thank you Seb and YPA
Christian Antoinette
Vendor
I had a great time dealing with seb and the team at YPA sunbury
Nino S
Purchaser
Sebastian is a great agent, and would highly recommend him to anyone looking to sell their house. He is knowledgeable, trustworthy, easy to get hold of/quick to respond, understood the goals we had for the sales and what it meant to our steps on the property ladder. Why would you use anyone else but Seb?
Dan Mootooveeren
Vendor
always a fantastic experience dealing with Lisa Totaro and her team at YPA her professionalism and genuine nature give us a trust that is hard to find in this industry
DARCY MINGOVSKI
Vendor
Highly efficient and friendly rental team
Stan
Landlord
Was a pleasure dealing with Seb! Very professional, Couldn’t recommend enough!
Levi Petrincic
Purchaser
We had a great experience dealing with Seb and team YPA. Sunbury!
Connor Frantti-Glen
Purchaser
My time dealing with Sebastian was wonderful. Clear, concise and well spoken, his dedication and time he took to ensure I got what I required did not go unnoticed. Overall great experience from Seb and the rest of the crew at Sunbury.
Datt Mamon
Purchaser
Working with Tanya Campbell has been a breeze. Exceptional communication, compassionate, knowledgeable of the area and attention to detail is amazing. I would highly recommend YPA Sunbury. More businesses need a Tanya. Thankyou for everything
Lauren Storms
Landlord
Highly recommended, Seb was helpful, easy to talk to and very knowledgeable.
Graddy Lentete
Purchaser
Sebastian has been the best agent I've dealt with in Sunbury. I've been shopping around and I've felt he has been the most responsive and has educated me where I was unsure. I look forward to dealing with Sebastian when selling my property.
Natalie Orellana
Purchaser
Seb from YPA Sunbury was a pleasure to deal with when we sold our home and purchased another (both through YPA). He was always polite, courteous, and went out of his way to make sure we were informed throughout every step of the process. We will use YPA again without hesitation if we plan on selling our home. Thanks, Seb!
Georgie Van Essen
Vendor
Seb was well mannered, well spoken and very knowledgeable when it came to realestate. His overall experience and service was terrific
Mick Edwards
Purchaser
I had the pleasure of dealing with Seb from YPA. Top notch customer service. Would highly recommend the team for anyone looking at buying or selling!!
Charlene Kowlessur
Purchaser
If professionalism and honesty is what you’re looking for, I can highly recommend Tanya Campbell and the team at YPA Sunbury for all your real estate needs.
Jess Vernall
Landlord
Highly recommend YPA always excellent customer service, when I came into the office the other day Jenni was very helpful.
Eve D
Tenant
Had a flawless experience from start to finish with YPA Sunbury. Super professional and went above and beyond what they had to do.
James Loftus
Vendor
I rented from Karen Neely for a number of years in Sunbury. Whenever we had an issue it was resolved swiftly.
Ben Waymouth
Landlord
My experience with YPA Sunbury was exceptional. Sebastien was very helpful and patient with me as he answered all of my questions. His confidence and fast responses eased my concerns. Thank you once again!
Sejal Sookram
Purchaser
5 STARS
Tatiana Pillay
Purchaser
I'd like to thank seb for all his help with my realestate journey. His knowledge of the industry and the market has been outstanding. Would recommend seb to anyone buying or selling
Jonathan Ramirez
Purchaser
Jenni Cross was amazing to deal with. Awesome customer service. Highly recommend ⭐️⭐️⭐️⭐️⭐️
Lucy Gunceler
Landlord
I would highly recommend Karen Neely, Rental Property Manager at YPA Sunbury. Her professionalism and expertise are exceptional. Your property will be in safe hands.
Leanne Murphy
Landlord
Great estate agents!!
Lincoln Campbell
Tenant
It was a great pleasure dealing with Seb and the team at YPA Sunbury.
Couldn’t be happier.
Tannous Kabalan
Purchaser
Karen Neely was a great rental manager, keeping us up to date with our property. Definitely recommend.
Samantha Waymouth
Landlord
Came in here the other day, spoke to Tanya who was so lovely and helpful! Definitely, will be coming back!
Sophie P
Tenant
Sebastian is a honest person and really appreciate how much effort he put in his work.
Vinessen Yagambrum
Purchaser
Excellent service, Seb was fantastic to work with! Highly recommend.
Kyle Keuris
Purchaser
Sebastian is a wonderful person and a professional agent that goes above and beyond for his customers needs. I’ll recommend him to anyone.
Emmanuel Allieu
Purchaser
We had a great experience dealing with Seb and the team at YPA Sunbury!
Jacinta Taylor
Purchaser
If you are looking for a property manager to look after your investment, Karen Neely is the girl for you. Will always go above and beyond for you and really knows her stuff!
Joey
Landlord
Lisa Totaro is a great agent, helped us with our property search. Highly recommend her.
John Mercieca
Purchaser
Thank you so much Seb for all the information and help you provided us about the market and evaluating our property. Well done to the team at YPA Sunbury.
Real Comedy
Vendor
Tanya Campbell takes care of our rental property, for first time investors she and her team have the taken care of everything, the whole experience is has been seamless, they go above and beyond, nothing is a problem, could not recommend highly enough.
Ruby Taranto
Landlord
Tanya has been very helpful in assisting me with Owners Corporation matters. She is very efficient, knowledgeable and easy to communicate with!
Jackie McAllister
Landlord
Have had Karen as an agent for the past few years always clear communication and helpful when needed. Have had nothing but good experience since she has moved to YPA as well.
Emma
Landlord
Recently moved to the Sunbury area and needed a place to rent thought i would give YPA Sunbury a go went to they office and was lady named Jenni asking what i was looking for she promptly she found two propertys that would suit my needs as i was time poor she
Arranged the all the inpesctions etc so all i had to do was turn up
I picked a property put the paperwork in and got to move in a couple of days later
I wish to thank Jenni for the professionalism and dedication she has showed in getting me into the home
Would definitely recommend Jenni and the team at YPA Sunbury
Graeme Tidswell
Tenant
I had a great experience !!
Alex Ching
Purchaser
Always greeted by the most professional and lovely worker, Tanya, every time I come to YPA. She has so much experience and has a great passion for this job. Would highly recommend speaking to Tanya
Taylah Cooke
Tenant
Karen was very easy to deal with. A great experience. Thank you.
Kathryn Kenner
Tenant
Great place to deal with very happy with the service of Karen Neely ypa Sunbury
Kerri MacDonald
Tenant
Couldn't recommend Tanya from YPA more! During a rental crisis she was able to find me a rental quickly with a smooth process from application, moving in and beyond. Her communication is outstanding and has extent knowledge of the Sunbury area!
Hannah Jayne
Tenant
Jenni was very professional and spent the time to help us
J-D
Tenant
Jenni is amazing! Her knowledge of the area, and her willingness to go above and beyond for her clients is incomparable. She is a real asset to YPA Sunbury. Thanks Jenni for all your help.
Belinda Mandouit
Tenant
Cassandra helped me find a rental property, she was always lovely to communicate with and very helpful
Karen Hall
Tenant
Great dealings with the whole team there at YPA. My rental property has been in great hands from day 1!
David Totaro
Landlord
I witness first hand the passion and love that Tanya Campbell has for her job as a Property Manager. Highly recommend!
Deegan Campbell
Tenant
A huge shout out to Karen Neely. A true professional in Property Management and a lovely lady to so efficiently assist my family with a rental property.
Thank you Karen, you are wonderful !
Valda Fearn
Tenant
Client satisfaction is number 1 priority with the team at YPA Sunbury.
Highly recommend!!!
Nicholas Campbell
Landlord
A really great experience! I’m always a bit hesitant with realestate agents but I was pleasantly surprised. The team really made me feel comfortable and provided helpful and honest info. I never felt any pressure to sign on the dotted line and I feel great about my decision. Thanks again!
James Filby
Landlord
Have dealt with YPA Sunbury on several occasions, and always felt they cared. Joanne is especially sincere and meticulous. I could not be more impressed by the service!
Jeff Graham
Tenant
Love Tanya from YPA! Always friendly helpful with any real estate needs!
Stacey
Tenant
My experience with Tanya has been nothing but amazing, her professionalism and attentive care has never failed to amaze me. I would recommend anyone looking to buy or rent to go through YPA.
Leah Thurling
Landlord
As a customer I cannot speak highly enough of Tanya and the YPA team. The professionalism, understanding and service they have provided has been fantastic. I have felt comfortable and reassured from the first phone call that renting my house through YPA has been a great decision. Thankyou YPA team
Sheryn Stafford
Landlord
Would highly recommend Tanya and the team at YPA. Tanya is very professional and nothing was too much trouble.
Debbie Cardillo
Landlord
I had a fantastic experience with Lisa. She was great to deal with. I would highly recommend her.
Jessica Mercieca
Purchaser
I highly recommend YPA Sunbury, they provide excellent service
Tayla Chandelle
Vendor
Very friendly and professional
Louise Catanese
Purchaser
Fantastic service Fantastic experience, great to deal with, very knowledgeable 5 stars!!!
Belinda Matheson
Vendor
I had Lisa from YPA Realestate Sunbury sell my house,my experience was great,Lisa kept me informed all the time and worked extremely hard to sell my house,considering the harsh market at the time Lisa was able to get a good price.
I would highly recommend YPA Sunbury if you are looking to sell
Ross Newton.
Ross Newton
Vendor
Very very helpful will highly recommend Lisa
Neil Migliorisi
Vendor
My agents went above and beyond their duties. They were friendly and very understanding at what I want to achieve with the price and how I wanted the property advertised. We had so many people through the house and had too dollars offers within the first couple of weeks. I’m so impressed with my realtor Lisa Tataro, she is lovely and caring and a very hard worker. She gave everything to get a good price on the house especially at a time where here is a very hard market. I’m also impressed with the office staff too they were lovely and very helpful. Especially Cassandra. All in all I definitely cannot speak highly enough with the experience I had using YPA to sell my house. I would recommend them to anyone. Lisa you did a brilliant job!
Thank you Catherine Newton
Catherine Newton
Vendor
As a vendor, the entire YPA Team in Sunbury exceeded our expectations .... and more.
Their attention to detail, honest assessment & feedback along with thier constant communication made the experience of selling our home stress free. The outcome was in excess of our asking price, something that doesn't always happen.
Throughout the entire process, Patrick and his team made us feel like we were their most important clients with bespoke service, attention, and dedication.
I wholeheartedly recommend the Sunbury YPA team when selling your home.
I'm only saddened that our new home was purchased through another agency. However, I'm certain the buying experience would mirror our selling experience.
Tate Plummer
Vendor
Lisa was amazing from the get go when selling our home. Came in and set us on a path with an end goal and she absolutely nailed it!
Angelo Ciancio
Vendor
Joanne is wonderful to deal with, very professional and helpful.
Trei Kontjonis
Landlord
I became one of Lisa Totaro's clients just recently and my experience experience with her was definitely up there and she went out of her way to go above and beyond. A very down to earth beautiful person and I'd definitely deal with her again!!
Jazy Oner
Vendor
Lisa Totaro made purchasing a property such a breeze. She was very understanding and professional. She made me feel comfortable and helped me in every step of the way. Lisa was always available for any questions I may have had. Top sales representative and I will always refer anyone purchasing a property to Lisa. Thank you for everything.
Danielle Incata
Purchaser
Was very lucky and got to go through Lisa. She was amazing, great to communicate with and was able to answer Every question I had.
Lauren Spiteri
Purchaser
Highly recommend Lisa! She is the best in the business
Laura Baldo
Purchaser
I just brought my first home through YPA Sunbury with Lisa. Lisa is amazing to communicate with when you’re on the hunt for your new home aswell as when buying your first home. Lisa keeps you in the loop with every step of the way which makes you feel a lot more at ease and comfortable when going through settlement
Cass McConnell
Purchaser
I just wanted to thank Lisa for her outstanding work ethic and dedication to her job, unfortunately I didn’t have the pleasure to transact with Lisa for the property I purchased however my dealings with her were nothing short of amazing. Nothing was ever an issue for Lisa and for that we will be engaging Lisa’s services for any of our real estate needs in the future. Thank you to Lisa and the team at Sunbury YPA
Stephen Azzopardi
Purchaser
A very positive experience, and I was particularly impressed with Lisa Totaro's professionalism, expertise, and knowledge. Well done, and thank you for your service!
Matthew T
Vendor
Lisa was a superstar!
David Migliorisi
Purchaser
YPA Sunbury is outstanding. All staff are so friendly and helpful Would highly recommend!
Andrew Migliorisi
Purchaser
Lisa went above and beyond to help
Her service was number 1 and I would recommend her to everyone!
And Cassandra was also great help 5 stars to both
Amin Halabi
Vendor
Great experience with Lisa!!
Kristin Edgoose
Purchaser
Lisa was a delight to deal with, always available with any queries.
Very professional and thorough Highly recommended
Paula Migliorisi
Vendor
Cassandra was very professional and helpful. Thank you for your support. Highly recommended
Florence
Purchaser
I had the best experience working with Dan to find my forever home. Would definitely recommend him to anyone
Breanna
Purchaser
Highly recommend Ypa Sunbury. Amazing team!
Aoife Harvey
Tenant
My experience with dealing with the property management team of YPA has been excellent with clear communication and excellent customer service, highly recommend
Kathleen Gough
Landlord
Highest of recommendations for YPA, Cassandra was such a great help!
Belinda Catalano
Purchaser
Whilst renting Karen was great with any issues. Great communicator. Would highly recommend.
Theresa Kelly
Tenant
Highly recommended YPA they provided excellent service and extensive knowledge of the Sunbury area.
Mark Rayson
Tenant
I’ve personally recommended these guys! Service was great
Kane Takos
Purchaser
Very friendly staff, especially Cassandra as she made me feel very welcome and assisted me with what I was looking for. Prompt and reliable service. Thank you.
Michelle Webb
Vendor
Highly recommend the team at YPA Sunbury
Giovanni Doria
Purchaser
I found the YPA team to be knowledgeable and professional. They communicated clearly and produced great results
Glenn Ogston
Tenant
5 STARS
jane hudson
Tenant
As a first home-buyer, Daniel from YPA made the entire process a breeze.
Any questions or queries were always answered in great detail, and communication was always prompt.
If you’re looking at buying or even selling for that matter, Dan is the man!
Lachlan Moore
Purchaser
Joanne was so helpful. Best service. I couldn't be happier ️
Jay Langford
Tenant
Looking for a pet friendly rental, the property manager couldn’t have been helpful. Extensive knowledge of the area, excellent communication keeping us updated with any new listings.
Richard Hertaeg
Tenant
Always great service providing here. Cass D was amazing to deal with both over the phone and in person, she was very polite and knowledgeable on everything I needed to know. She made my experience run very smoothly, thankyou!
Britney Ash
Purchaser
Highly recommend the team at YPA Sunbury! Cassandra at reception was fantastic at helping me out with all my queries!!
Brianna Gribble
Tenant
Joanne valued our house last year. She was professional and organised and a pleasure to deal with.
deanne Lewis
Landlord
I found the ypa property management team very helpful
Lily Kereopa-ure
Tenant
Had a wonderful experience today with Cass, she was very helpful and attentive. Would definitely recommended YPA Sunbury to anybody looking for a property in the area :)
Chelsea Thomson
Tenant
YPA Sunbury have managed my investment property for the last 8 years. They have done a fantastic job over that time, I really couldn’t fault them. They have always been very friendly and honest. Joanne has been extremely timely with all correspondence and I would highly recommend her and her team for all your property management needs.
Kym Dimond
Landlord
Have had a fantastic experience with Karen Neely being our rental agent for a number of years. Highly recommend
Mitch Streiff
Landlord
Highly recommend YPA Sunbury, Cassandra was a pleasure to deal with and helped me so much! Thank you Cass!
Samantha Ash
Tenant
Karen Neely at YPA Sunbury is such a great rental manager. She is always fast to respond and action issues, her communication skills are great and her knowledge of the rental market is amazing. Always there to help out and answer any questions I have. Thank you for your continuous help managing my property Karen I really appreciate it.
Jessica Bertoni
Landlord
Very good service, highly recommend YPA Sunbury! The team is very professional and knowledgeable!
Daniel Duarte
Purchaser
Thank you Jo Dimond for all your assistance and help. It was a pleasure speaking to you and guiding me with all your knowledge. Will stay in touch.
Helen Stewart
Tenant
I would definitely recommend YPA Sunbury. I received such amazing customer service from Cassandra. She welcomed me with such a big smile and made sure I was well looked after. I highly recommend Cassandra and the team to anyone who is looking for any real estate needs.
Abby McCawley
Tenant
Highly recommend YPA SUNBURY, amazing service was provided by Cassandra. Felt very looked after.
Sarah Muscat
Tenant
Jo Dimond is my most friendly person l have ever meet Jo will all ways do her best to help you out go YPA you have a winner there
Heather Cowling
Tenant
Excellent work Sebastian!
Pucho Paye
Purchaser
YPA a lucky to have Daniel Scarano on their team!
Nicole Vereker
Purchaser
Highly recommend. Cassandra was very helpful and had great customer service
Jami Richards
Purchaser
Rental departments great. Jo and Jenny are very helpful, would recommend YPA.
Max Stewart
Tenant
Great Team at YPA!
Especially Joanne Dimond YPA Sunbury
Tony Page
Landlord
Jo is an absolutely lovely person to work with. She had answers for all my questions and was extremely helpful! very impressed with YPA Sunbury
Phoebe Hall
Tenant
Despite uncertainty with what’s economically happening, YPA demonstrated next level of professionalism, thus embracing all challenges and excelling beyond expectations. We highly recommend them for delivering results in a timely manner. Looking forward to brightful future.
Kowle Kowlessur
Vendor
Found my experience with YPA to be both Professional and Personal delivering what they had promised me on time. Very attentive staff and would recommend their services.
Lee Long
Landlord
If you want something done find a busy person !! Joanne is so helpful and professional… highly recommend
Andrew Phillips
Landlord
Seb is a genuine lad very professional. I will highly recommend him to anyone looking at selling or buying a property.
Marie Lentete
Purchaser
I would highly recommend Joanne Dimond. With her extensive knowledge and experience, combined with her patient approach, Joanne made an otherwise stressful event into a smooth and successful process.
Diane Phillips
Landlord
Cassandra was helpful with all the information I needed when calling the office and assisted me. Communication was great.
Rose Duarte
Vendor
Joanne from YPA Sunbury was very helpful with my enquiry regarding rental properties
Jenny Loten
Tenant
Cassandra was so wonderful to work with. She was very knowledgeable and easy to communicate with. Very friendly, and excellent customer service. Highly recommend!
Georgia Paton
Purchaser
Joanne is absolutely amazing, the best property manager I have ever had. Any queries or anything I need is answered promptly and with great kindness.
Jodie Phillips
Tenant
Excellent customer service
Cassandra was a pleasure to communicate with and very friendly!
Doreen G
Vendor
Thank you Jo for your Excellent customer service the other day.
Your knowledge in the housing rental market and your professionalism is amazing and I would highly recommend you and YPA to my friends and family.
Heather Aston
Tenant
5 STARS
Winsley
Tenant
Joanne is a wonderful property manager, is very helpful and kind. Always answers my questions!
Madison Page
Tenant
Daniel was amazing to work with! Super helpful and very approachable. Highly recommend!
Renee Said
Purchaser
Great real estate, Daniel was a pleasure to deal with, professional, helpful and made it a hassle free experience! Highly recommended!
Anthony Vella
Vendor
Daniel Scarano is one of the most knowledgeable real estate agents in the Sunbury region. Buying my first home was a very stressful experience and after dealing with multiple agents, Daniel’s service was top-tier. He provided me with various options and made sure I found a place which ticked all of the boxes for myself. Thanks again Daniel, you’ll have a customer for life.
Tim Dickens
Purchaser
Highly recommend the team at YPA! Cassandra was amazing to deal with!
Piper Brown
Vendor
Selling my childhood property after my parents passed was the hardest thing I had to do. Daniel from YPA, along with the team, showed great compassion and empathy throughout the process and took care of everything. Would definitely recommend their services.
Biggle
Vendor
Very helpful and highly recommend.
Nicole Corlett
Purchaser
Cass was very friendly and helpful. Highly recommend:)
Holly Doricic
Tenant
I would recommend Daniel as an agent as we found him very reliable, approachable and nothing was too much trouble. We sold with easy, thanks to him.
Lynda Mulcahy
Vendor
Daniel is a professional and experienced real estate agent. made the process as smooth as possible. Highly recommend!
Sonnie Bryant
Purchaser
5 STARS
Braidon Blake
Vendor
Daniel was incredibly helpful. Nothing was too much trouble. Always a quick response to any questions I had . Definitely recommend him to friends and family.
Nigel Garbutt
Purchaser
Was great dealing with Daniel. Conducted him self professionally and look forward to dealing with him in the future.
Pokémon Contest
Purchaser
I had a lovely experience with YPA’s Daniel. He was open, realistic and went above and beyond to find my dream property for my family. I would definitely recommend working with Daniel.
Courtney Blackman
Purchaser
Daniel was a pleasure to deal with, so helpful, reliable and knowledgeable, would definitely recommend
Vicky Stolp
Purchaser
I would highly recommend to have Daniel as your agent! He is a very honest and trust worthy man!
Lauren Garbutt
Vendor
Dan is super professional, super likable and one of the best agents I've ever met. Thanks for helping me sell my property.
Matthew
Vendor
Daniel is one of the best in the business.
He was professional and approachable with questions I had he’s knowledge on property’s was seconded to none.
Will definitely contact Daniel when it comes to selling or buying a property
Braidon Blake
Purchaser
Daniel is a really reliable person and great to deal with. No problems and I would highly recommend having him as your agent.
Poppy Neal
Purchaser
Daniel Scarano and the YPA team made my process a dream. I was very stressed and needed urgent help finding a new home. The team was very reassuring and had me in a new home within 2 days. I have never experienced this service from other real estate companies. I will forever be a life-long customer of YPA.
Liam Creed
Purchaser
Daniel was very helpful and informative. Would highly recommend him.
Gail Garbutt
Purchaser
Dan is really personably and friendly and would recommend him as your agent
Hayley Mulcahy
Purchaser
Had a conversation with Daniel over the phone regarding several properties in the area. He went above and beyond with his customer service and assistance. Couldn’t recommend him more.
Lachlan Wyborn
Purchaser
Daniel is great to deal with. Reliable, trust worthy and would recommend having him as your agent
MKZyrex
Vendor
Amazing customer service!! Cassandra went above and beyond to help us with finding a rental property. Such a smooth process
Kayla Young
Tenant
What great service!! staff so friendly and helpful !! A special Thank you to Cassandra for helping me with my queries she is so lovely to talk too !! 100% recommend using YPA Sunbury
Lauren
Landlord
I had an amazing experience with Cassandra at YPA Sunbury, her customer service was incredible and she assisted me with exactly what I needed. She went above and beyond and is very knowledgeable and friendly! I would definitely recommend YPA sunbury for all your real estate needs.
Grace Lamplugh
Purchaser
Having dealt with Cassandra on few occasions from the Sunbury YPA office, her positive attitude and professionalism makes her a valuable asset to the company, friendly and reliable I wouldn’t hesitate to recommend her services to anyone.
Maurice Carrubba
Landlord
Cassandra was extremely professional and helpful in her dealings with me, she was always prompt in responding to all of my questions.
Taya Richards
Tenant
Cassandra was very polite, friendly and has a world of knowledge, Cassandra is an asset to YPA always has a smile on her face Will definitely come back.
Angelina Carrubba
Landlord
Recently sold our property with Lisa at YPA - Lisa was extremely friendly and professional, she was fantastic with her communication and very honest in all of our conversations. She sold our property after only 6 days on the market! We had purchased the same property through Lisa and YPA 5 years earlier and were very impressed with the sales process as a buyer and could not fault our experience with them as a seller. Highly recommend Lisa and YPA Sunbury.
Rebecca
Vendor
Would highly recommend Lisa - has helped to sell two properties of mine in the past! 5-Star for sure!
Aaron Lofts
Vendor
Lisa helped us buy our first home in 2013. She’s extremely motivated, easy to contact, listened to what we wanted and was a pleasure to deal with.
She did such a good job, we still live there!
Highly recommend Lisa to anybody looking for a Super⭐️ Real Estate Agent.
Nathan Shaw
Vendor
Recently sold our property with Lisa at YPA - Lisa was extremely friendly and professional, she was fantastic with her communication and very honest in all of our conversations. She sold our property after only 6 days on the market! We had purchased the same property through Lisa and YPA 5 years earlier and were very impressed with the sales process as a buyer and could not fault our experience with them as a seller. Highly recommend Lisa and YPA Sunbury.
Rebecca Libreri
Vendor
Best real estate agents to deal with. Especially Pat and Tracy. Highly recommended.
Darren Lee
Vendor
I have good experiences with YPA realestate in Sunbury. I would like to recommend to anyone to use their services
Lawrence Sultana
Vendor
The team at YPA Sunbury are my go to for all my real estate needs in Sunbury and Diggers Rest. Their professionalism and experience is the best I have come across. I would recommend them to anybody and encourage others to use them. Thanks for everything. YOU ARE A GREAT TEAM.
Kim Govett
Landlord
YPA Real estate Agencie, Pat & Tracy in Sunbury and surrounding, areas are a friendly Very professional people and understand your personal needs, highly recommended
Les Hammond
Vendor
Excellent customer service, staffs are very friendly and knowledgeable. I would recommend anyone to use YPA Sunbury for your next investments property or buy and sell of your lovely home.
Elsie Tan
Landlord
Sebastian was good at promoting the property and answered questions reasonably quickly.
Buyer
Purchaser
Sebastien did a great job at seeing my property. He helped get the best price and was very prompt in returning calls and emails. Highly recommend!
Seller
Vendor
Lisa knows the market and her job really well, she always gives 100%
Seller
Vendor
Lisa at YPA Sunbury is amazing. She took the time to listen to us, to understand our situation and kept us informed every step of the way through the entire buying experience. After dealing with many agents over many months, in our property search, Lisa was "simply the best"!
Thank you Lisa :)
BUYER
Vendor
Very knowledgeable and reliable
Seller
Vendor
Daniel is immensely supportive & compassionate. While upholding a professional reputation, he was reliable and patient from start to finish and I knew I was in good hands.
All texts/calls and questions were answered fast, too.
His punctuality and integrity shows and I couldn’t thank him enough for his support in selling my house. Thank you Daniel!
Seller
Vendor
Fantastic knowledge. Very helpful
Seller of Land
Vendor
Patrick's specific knowledge of the market with respect to the location of our townhouse was extremely credible. His advice related to price positioning and his reasoning gave us a great deal of confidence that our price expectation and time on market were achievable. His guidance in terms of dressing what was a fully renovated, vacant townhouse, I believe lead to a speedy sale and settlement. We will be definitely engaging Patrick to sell our family home sometime in 2023.
Seller
Vendor
Very helpful and friendly. Ensured we were well informed of what was happening with the sale of our property
Seller of Land
Vendor
It was an absolute pleasure to work with Daniel. Daniel was knowledgeable, prompt in communications, and very professional. We would absolutely recommend Daniel and YPA to anyone.
Kristal
Vendor
This is the second time selling with Lisa and have been extremely happy with our both times. Lisa is hardworking and determined to get you the best result. Lisa is a passionate, trustworthy agent who is very caring and relatable. I highly recommend Lisa to anyone thinking of selling. I would also like to mention Cassandra who is also very efficient behind the scenes and so lovely to deal with when you walk in to YPA.
Carmel D'Aspromonte
Vendor
Daniel was so good at keeping us updated on the progress of the marketing and subsequent sale. We are super pleased with the hard work Daniel and all the team at YPA have put in to make this happen.
seller
Vendor
Daniel was absolutely amazing to deal with during our entire experience. He went above and beyond, nothing was a problem for him. I couldn’t recommend Daniel and the entire YPA team more highly.
seller
Vendor
Daniel’s knowledge was great. Having never sold a house before his knowledge was invaluable to me. He was very truthful and did not try to sugar coat anything. He kept me up to date in a timely manner every step of the way. I would highly recommend contacting Daniel if you’re looking to sell your house or property.
seller
Vendor
Straight shooter and factual.
buyer
Vendor
Daniel is very professional, well mannered and extreamely helpful.
It has been an absolute pleasure working with Daniel.
buyer
Vendor
Sebastien was extremely accommodating to an elderly Uncle who was downsizing. When we weren’t available, he was more than happy to take him for inspections. He was very thoughtful and never pushy. We appreciate his promptness and professionalism and his endeavour to be of assistance even out of hours. Highly recommend Sebastien for his work ethics.
BUYER
Vendor
This is the second time selling with Lisa and have been extremely happy with our both times. Lisa is hardworking and determined to get you the best result. Lisa is a passionate, trustworthy agent who is very caring and relatable. I highly recommend Lisa to anyone thinking of selling. I would also like to mention Cassandra who is also very efficient behind the scenes and so lovely to deal with when you walk in to YPA.
SELLER
Vendor
Patrick was very clear and precise with information he gave us, regarding his local knowledge and understanding of the current market in Sunbury.
SELLER
Vendor
Hi there,
Just wanted to say a big thank you to Jo Dimond for being absolutely amazing and understanding in a hard living situation and going above and beyond to do her best to help, just wanted to let you know that none of that went unappreciated. Have a great Christmas and a Happy New Year ?
kind regards
Rebecca Lane
Rebecca Lane
Vendor
Thanks to Daniel and the team for making the sale of dads house such a smooth and easy process for us.
Sue Theckston
Vendor
Sebastien was very attentive and respectful of my wishes when dealing with an elderly relative’s house sale. Because of market uncertainty many adjustments needed to be made and he was always on top. Very impressed with his assistance, helpfulness and knowledge.
REA
Vendor
Seb's passion and knowledge of real estate made selling easy .Very professional, honest and great communicator throughout the process. Highly recommend Sebastien Kowlessur and YPA Sunbury to potential clients.
Seller REA
Vendor
Daniel was a pleasure to deal with.
We were very happy with the outcome on the sale of the property. We found him to be very respectful and polite.
Highly recommend Daniel.
Vendor REA
Vendor
Daniel is a pleasure to work with. He has all the qualities of a great agent. He always does his utmost best.
I have been very fortunate to have Daniel as my agent.
Well done Daniel.
Thank you and wishing you all the very best.
Seller REA
Vendor
It was an absolute pleasure to work with Daniel. Daniel was knowledgeable, prompt in communications, and very professional. We would absolutely recommend Daniel and YPA to anyone.
buyer
Purchaser
I had the pleasure of dealing with Daniel Scarano when I recently purchased an investment property in Sunbury. I found Daniel to be honest and very professional with an excellent knowledge of the local property market. Daniel's communication skills are highly commendable as he kept me up to date with the whole process after my initial offer. I would highly recommend Daniel whether you're buying or selling a property. Thanks Daniel.
REA Buyer
Purchaser
Lisa was extremely easy to communicate our needs to. She provided us with expert advice and was upfront with her thoughts on the sale of our beautiful home. We chose Lisa as our agent because she has successfully sold our previous home and we had built a strong relationship with one another.
Lisa made it clear that she loved our home and wanted the best outcome for us. We can not thank her enough for her support throughout the process and would highly recommend her expertise.
Samantha
Vendor
There is only one way to review Hayley's work... simply the BEST!!!
REA reviewer
Vendor
Hayley was a delight to deal with whilst selling our rental property. We felt very comfortable leaving the property in her hands. Hayley provided very clear and regular updates throughout the campaign. The property sold quickly. She works tirelessly. Her passion is evident. I wouldn’t hesitate to recommend Hayley to sell your property.
Thank you Hayley & YPA team.
5.0
REA Vendor
Vendor
Thank you too Daniel for all your hard work and time. My very best wishes to you for a great life ahead. Keep up your good work Daniel.
Janice V
Vendor
THANK YOU SO MUCH LADIES for all your help – YPA – Y PICK ANYONE ELSE
NO NEED TO .
Thank you Cassandra,
Greatly appreciated and all the team’s great work.
Suzanne Agnello
Vendor
We found Sebastien and Patrick YPA Sunbury to be fantastic! Honest, ethical and informative.
Bredna
Vendor
We found Sebastien and Patrick YPA Sunbury to be fantastic! Honest, ethical and informative.
Brenda Bradley
Vendor
Daniel made buying a house such a breeze . He was very Professional answered all our questions , always available when you need him , dedicated and reliable. Thank you
Sil
Purchaser
Thank you so much for your help with Shantelle & YPA Sunbury team in selling our family home. You made the process simple and easy to understand for us, and we appreciated your patience and expertise. Your insight was extremely valuable to us selling our history home/location of 60 years.
Suzanne and Glenn
Vendor
I know YPA sunbury on a personally level, matter of fact all staff are sooo professional, lovely and friendly.
They make all clients feel special and ensure sellers/buyers are happy. They help till you get what you need/want..
Highly recommended!!
Zain Alobaidi
Vendor
We can't thank Lisa enough. The process of selling our first home was daunting, but Lisa put us at ease, giving us advice on how to prepare our home and holding our hand throughout the process. We found her care genuine and her knowledge of the local market unquestionable. Thank you again Lisa.
Seller REA
Vendor
Dear Tracy,
Thanks for your text. I have completed the online forms and am very grateful to
you for all your help.
As you know, we did love living there and made it our home.
We had numerous property managers throughout our time, but you were always there standing by us.
I truly appreciate all the professionalism and genuine care you have to Lily and myself and I’ll be forever grateful to you.
I wish you much success and good health and happiness moving
forward.
Kindest regards,
Leonie and Lily xx
Leonie & Lily
Tenant
A HUGE thank you to Shantelle for helping us with our first home purchase. She’s reliable, trustworthy, responsive and it’s been such a pleasure working with her, she’s made the process of buying an extremely pleasant experience. I would highly recommend Shantelle as an agent - if we were to buy again or sell in future I will be reaching out to her. Thank you so much Shantelle!
Purchaser
Purchaser
Dealing with Seb was a very great and smooth experience; from inspection to putting an offer and getting the keys. He is very professional and always goes above and beyond to help you out! Being my first home purchase ever, I was super very anxious, but he made sure, I was well informed before I move to the next stage of the buying process.
If you are looking to buy your home or investment property in Sunbury, definitely check Sebastien Kowlessur from YPA. Can't recommend him enough!
REA Purchaser Review
Purchaser
sebastian was amazing to work with, done everything right from start to finish, customer service was top tier and the whole sale was so relaxed.
10/10 for seb and his team !
REA REVIEW
Vendor
I was and am a novice buyer I inspected the property with a relative.and decided I liked it. I found Hayley professional, helpful and knowledgeable..
At no time did I feel crowded about making the purchase or not.
I can only say her demeanour combining professional expertise and friendly openness helped.
I would be happy to recommend her to friends and relatives.
Kaye Winstone
Purchaser
We were extremely pleased working with Daniel Scarano when we bought our property. He was genuine, reliable and honest. What impressed us, is that when he was not sure of something, he would quickly find out and get back to us promptly. He was a great communicator and very accommodating. He has a very pleasant personality and we were very relaxed working with him. We wish him best of luck in his future endeavours. YPA is lucky to have him. Thank you Daniel!
Mireille Malouf
Purchaser
I highly recommend Daniel Scarano, he went above and beyond with the my sale of my property in Sunbury. I reside interstate and with his impeccable communication we were able to coordinate easily and stress free. Daniel was honest and genuine about what he thought we could achieve with excellent local market knowledge.
If you are looking for a property agent in the Sunbury area he is your agent.
Alex Curtis
Vendor
Could not be happier with the service we received from Hayley at YPA Sunbury. Ever step of the way during the sale of our house and beyond, Hayley was available, communicative, reassuring and genuinely kind. It took all of the stress and worry out of the process for us so we were able to concentrate on the important things. She went above and beyond and we can't thank her enough.
Malina
Vendor
Unreal
Found what I was looking for and not showing me things I couldn’t afford
Hayley is fantastic agent
Kyle Carter
Purchaser
I highly recommend Daniel, he went above and beyond with the my sale of my property in Sunbury. I reside interstate and with his impeccable communication we were able to coordinate easily and stress free. Daniel was honest and genuine about what he thought we could achieve with excellent local market knowledge.
If you are looking for a property agent in the Sunbury area he is your agent.
Seller REA
Vendor
Our experience with Daniel was quite professional and engaging, kept us up to date with things all the time and helped us out with any questions we had with the whole process, his great nature in himself made our experience even better.
REA SELLER
Vendor
Shantelle was great to work with and keep me well informed at the appropriate times of the selling journey. She was able to provide quality advice on how to best "value add" to the property in preparation for the sale, without over capitalising.
Shantelle was also prepared to assist us in the house preparation by co-ordinating some local professional services, which was extremely convenient for me.
Grant
Vendor
Hayley did a great job with all aspects of the sale of my family home. Hayley communicated in a professional manner at all times. Would highly recommend her and the team at Sunbury YPA.
Janet Govett
Vendor
very patient and honest
Duc Hop
Purchaser
Hayley was extremely helpful and good response to all questions
Buyer REA
Purchaser
Hayley was awesome!
From the initial enquiry via REA, to booking numerous inspections outside of scheduled open hours.
Her knowledge of the local market was spot on and was very patient with our assessment of the property.
She offered a responsive and reliable service and most importantly it was all delivered with a smile!
Thanks Hayley!
Buyer REA
Purchaser
I would like to say a big thank you to YPA Sunbury , Hayley and Patrick for all their help. Regards, Janet Govett
Janet Govett
Vendor
Hannah please pass on to your managers that I could not speak more highly of you and what you’ve done for me today. I’ve dealt with a lot of agents this past month and whilst they have all been nice, no one else went above and beyond like you did for me today. Not even my own selling agent.
Thank you so much. I am so so grateful.
Rochelle
Tenant
Highly recommend having Daniel to sell your property!! Very professional and respectful from the first moment he walked in to evaluate our property and right through the whole process! Daniel and the team done a great job in getting us the price we wanted for our property. Myself and my partner are very pleased to have had Daniel looking after our sale. Would defiantly recommend!!
Seller - REA
Jennifer Albanese is a pleasure to deal with. She is professional, very responsive and goes out of her way to help. She has responded after hours many times, showing dedication and commitment to customer service and her role.
Tammy FRantz
Landlord
It was a pleasure working with Sebastien and the YPA Sunbury team. Highly recommend them to anyone buying or selling their home. Truly made the whole selling process hassle free.
Lisa Sette
Vendor
4 Stars Google Review
Allan Toma
Purchaser
Daniel was a pleasure to work with, very professional and courteous, we recommend YPA for anyone in the market!
Seller
Vendor
It was an absolute pleasure dealing with Sebastien in selling our home. He is very knowledgeable of his work and wonderful with communication. Any question no matter how big or small was never a bother to him. He truly went above and beyond in selling our home which we are very grateful for. We highly recommend Sebastien and the YPA Sunbury team to anyone buying or selling their home.
Seller
Vendor
Shantelle's local knowledge was excellent. Her communication with us was very good, something that is very important to us. Overall, very happy with the whole experience. Thanks Shantelle!
Seller
Vendor
Ecstatic with the process from start to finish.
We have sold our house feeling stress free and fully satisfied with the sale price.
This is the first time we have sold a house and not knowing what to expect Patrick kept us up to date with daily phone calls and great advice.
Cannot recommended the YPA team enough.
Seller REA
Vendor
Lisa has been extremely polite and helpful. And always easy to reach if we need help with anything.
Buyer REA
Purchaser
Looks great. Thanks for your hard work and such timely responsiveness Jennifer
Tammy
Landlord
Jennifer Albanese is a pleasure to deal with. She is professional, very responsive and goes out of her way to help. She has responded after hours many times, showing dedication and commitment to customer service and her role.
Tamara Frantz
Landlord
I have nothing but praise for YPA Sunbury and their performance. House sold in just a couple of weeks and way above expectations. I could not be happier. Hayley gets an A1 from me.
Seller REA
Vendor
Hayley was very lovely and helpful from the inspections to the buying process. She was always up to help and find out information for us and keep things moving even with the short timeframes we had. Great work.
Buyer REA
Purchaser
Lisa was more than helpful in the purchase of our property, as an Australian living overseas, we thought that purchasing would be very difficult, however she made the whole process seamless, and followed up continuously with all applicable parties and us, she was always available to assist in any questions we had, her knowledge was exceptional when it came to all the ins and outs of real-estate and in the area we were buying.
Thanks so much for your help and dedication to make this happen easily
Buyer REA
Purchaser
Lisa is an amazing sales agent. She is an up front and honest person. Her approach to the recent sale of my property was professional and dedicated, achieving a positive result in a very timely manner. Thank you Lisa.
Seller of House
Vendor
Very professional friendly and committed
Seller of Land - Laura Muntz
Vendor
Lisa was fantastic!
Her patience, guidance, market knowledge, communication and support through our sales process was exceptional.
Tristan Collett
Vendor
Thankyou, Jennifer for your email in response to the Bond Transfer.
Also Jennifer I would like to extend my gratitude to yourself for the professional support received during my time of leasing with YPA. Everything was very comfortable and achieved with ease. All of your team members were kind, supportive and professional. I very much enjoyed working with them all, my overall experience with YPA has been delightful.
Kindest Reguards YPA
Caroline Roberts
Caroline Roberts
Caroline Roberts
Tenant
5 Star Google Review
S Apple
Purchaser
I was dreading the whole sale experience but I couldnt have been more wrong. Hayley was the first person I spoke to when I called and she was exemplary in her professionalism and conduct and conjured up a sale price I still can't quite believe.
Tony Gray
Vendor
5 Google Stars
Gypsy Grayling
Purchaser
Hi Jennifer Just wanted to let you know, I have been asking to get that shutter fixed for over Five years with no luck. You have been my property manager for 4 weeks and it’s fixed! Thank you sooooo much! Much appreciated xxx Samantha Carr
Samantha Carr
Tenant
I have found the YPA Real Estate fantastic very easy to deal with and Jennifer is very helpful, always answers the phone and returns emails promptly! Thankyou again for all your assistance.
Camille
Tenant
Exciting? I think I'm just starting to come down now.... I couldn't be more pleased. It's so far beyond any possible expectations that its hard to believe.
The only person happier than me is my partner Catherine who will now get the new car she wanted, with cash!
An amazing day, you killed this one Hayley!
Tony
Tony Gray
Vendor
Hey Jennifer,
I just firstly wanted to say such a big thank you for you tireless work in assisting Nataleigh Muscat and her three kids secure a property. The work and dedication you have shown to help Nataleigh does not go unrecognised by Nataleigh and her family but furthermore from myself in my role with Anglicare Victoria. Of all the agents I had spoken to you have been prepared to go above and beyond for Nataleigh which is far more then I can say for other real estate agents in the area. The thanks I share today is also echoed by Nataleigh’s care team who will continue to support the family over the coming months. You have made an impact on this families life that you probably cannot imagine at this point in time and we are just so grateful to have come across someone like you who was willing to put in the work.
Chris on behalf of Natalie
Tenant
I contacted the Sunbury office about putting forward a compliment regarding a member of their rental team.
I’d just like to express mine and my husband’s gratefulness towards Hannah Nogas of the Sunbury YPA office. She is not our property manager; we attended a viewing with her and were shortlisted for a property that’s under her care.
Her professionalism was exemplary, and we ended up having to call her to have our application withdraw. She didn’t hesitate to work with us and even offered another viewing on a property that might be better suited for us. She went above and beyond to accomodate our search for a rental in the area and we will continue to speak highly of the YPA Sunbury office in the future. YPA will be our first contact when we are looking to purchase a property in this area in early 2024.
Thank you so much,
Christopher and Cassandra Cox
Cassandra & Christopher Cox
Tenant
A dedicated professional, Lisa was amazing to deal with. Friendly but professional she made a stessful situation of selling the property relatively easy! I would highly recommend Lisa to friends and family who are considering selling in Sunbury.
Seller REA
Vendor
Lisa's market knowledge, support through the sales process and communication was exceptional.
Such a pleasure to have had Lisa, an absolute professional manage our sales experience and achieve a fantastic outcome.
Seller REA
Vendor
Hayley was Fantastic ,Honest, Helpful, Truthful. Brilliant. I wish I had of sold with YPA
Excellent so wonderful showed me 2 property's in 1 day.. was on time.. Dresses very nice to Hayley is a credit to YPA..I asked questions Hayley answered Hayley really knows her Job... Excellent work so Happy with my new Property that l will be moving to and its all because of Hayley ..Thankyou so much and l cant thank you enough 10 stars
Buyer of unit
Purchaser
5 Stars Google REVIEW
Beth yarwood
Tenant
I am an Estate Agent. I have engaged Shantelle Cardwell-Smith and her YPA team to sell three properties in past 12 months. All three had peculiarities. None were easy straightforward houses to sell. Yet Shantelle kept faith throughout each campaign in her and her team's ability to sell the properties. Shantelle is professional in her skill of marketing and selling property. I recommend her and her YPA team, including Sebastian.
Paul Townshend
Vendor
He was very helpful and always kept in touch as to what is going on.
Brian
Vendor
Hayley was amazing to deal with from our first phone conversation to every step of the process. She listened to my clients needs and worked hard to achieve the vendors expectation. She was attentive, responsive and most importantly consistent. She made the whole process easy to deal with. Highly recommended to anyone considering buying or selling property.
BUYER REA
Purchaser
Hayley was very professional and a delight to have as our agent. She went over and above and was always available to guide us and answer our questions.Hayley knowledge and advice was very helpful
Jane Rowe
Vendor
Shantelle was very easy to deal with and very helpful and knowledgeable it was a pleasure to deal with and her follow up was loverly meant a lot .
BUYER REA
Purchaser
In the last 12 months Shantelle and her team have sold three properties for me. None were easy sales. All had peculiarities which made the selling challenging, even in the recent strong market conditions. Shantelle is dedicated to her career and her clients. It is obvious that marketing and selling property and serving her vendors professionally and calmly is her passion, rather than it simply being a task or a job. That attitude brings success and happiness to Shantelle and to those around her.
Seller REA
Vendor
Lisa’s knowledge & understanding of the market was excellent; she accurately forecasted the value & expectations associated with our property.
Lisa was always available, contactable & kept us up-to-date with progress being made.
This is the second property we’ve sold through Lisa/YPA & would highly recommend this Team to all prospective real estate market parties.
A truly fantastic experience!
SELLER REA
Vendor
Patrick and his fantastic team at YPA Sunbury were absolutely professional in every aspect of preparing and securing the sale of our home . When you sell your home you want a trusted , reliable and extremely hard working agent and Patrick exceeded this requirement and kept us updated at all times. We are ecstatic with what you have achieved for us.. Thank you so much team YPA Sunbury, thoroughly recommend you all….excellent service !
Lisa
Vendor
As a first home buyer I was very unaware of the the whol process involved with buying your first home. Daniel made the whole situation a lot easier. not only did he brake it down step by step but he also seemed to want the best for us at the end of the day. Daniel was very transperent in every aspect of the sale and was able to answer any questions at any time of day!
In future I will deffinitly be reaching out to Daniel for all my realestate needs.
Michael
Purchaser
I have been with sunbury ypa for years and its been a pleasure dealing with all... jennifer my worker is great she gets the job done in record time.. no bad comment hear there great..
Sharon
Tenant
Hayley was amazing to deal with from our first phone conversation to every step of the process. She listened to my clients needs and worked hard to achieve the vendors expectation. She was attentive, responsive and most importantly consistent. She made the whole process easy to deal with. Highly recommended to anyone considering buying or selling property.
Abdullah Nouh
Purchaser
Pat has been absolutely amazing throughout the sale of our home! You came highly recommended and we know exactly why. Kept us fully updated throughout the process and made things very easy for us. Professional, trustworthy and so genuine in his dealings with us! Exceeded our expectations in every way. Thanks Pat to you and your fantastic team at YPA Sunbury!
Lisa Bedggood
Vendor
After vacating our property after approximately 7 years, to our disappointment, it appears that they had not cleaned in that time. The rent was a month behind! Jennifer from YPA, Sunbury was a pleasure to deal with and kept us updated throughout while contacting the renters to pay the arrears and cleaning. The story ends well, rent paid and half of cleaning bill ! Thank you Jennifer for your efforts and look forward to future dealings with YPA.
Lucia
Tenant
Hayley was great to deal with. She was quick to get back to us and did her very best to help us through the process. Hayley was very friendly and professional and we are so happy we were able to purchase a beautiful home through Hayley
Natasha B
Purchaser
Seb was very professional, very efficient, funny abd a charm to work with . He was very honest and always kept us in the loop and went above and beyond to organise thr sale our property.
Vendor Review REA
Vendor
Lisa was amazing! She was the only agent I spoke to who truly acknowledged the circumstances of our sale being because of mum's death. She did that first before talking sales tactics. That meaningful acknowledgement of my circumstances meant the world. Then she followed with a rock solid sales strategy that also had more meaning and made more sense than other agents had given. She took the time to understand us as the sellers & she knows her stuff for the sunbury market.
Seller of Unit REA
Vendor
Very courteous, professional and very natural. Hayley was a breath of fresh air ti desk with and always had our best interests at heart .
Seller REA Revuew
Vendor
Lisa was amazing! She was the only agent I spoke to who truly acknowledged the circumstances of our sale being because of mum's death. She did that first before talking sales tactics. That meaningful acknowledgement of my circumstances meant the world. Then she followed with a rock solid sales strategy that also had more meaning and made more sense than other agents had given. She took the time to understand us as the sellers & she knows her stuff for the sunbury market.
REA REVIEW
Vendor
Very courteous, professional and very natural. Hayley was a breath of fresh air ti desk with and always had our best interests at heart .
Rhondda
Vendor
Tanya has been looking after our property for the past couple of years and has gone above and beyond with sorting out any issues we've had. We are so thankful to have such a dedicated professional looking after our place and would highly recommend YPA to everyone for all their real estate needs. Thankyou so much to Tanya and the wonderful team at YPA for everything you have done for us. Six Stars out of five!
Nik Peat
Landlord
Really appreciated Daniel’s help!
Always keep update for me and follow up all the job!
Thank you so much again Daniel!
Millie
Purchaser
Exceeded all expectations!
The service I received from Paul exceeded my expectations and I couldn't be happier. Paul provided a great level of communication every step of the way but unfortunately Covid restrictions caused many issues regarding the sale and Paul was able to overcome each and every problem with exceptional skill. Paul sold my property for the price I asked and made my job as a seller very easy.
Seller REA
Vendor
Paul was very professional and helped me through out the process up until auction. He stood by me with good advise and was very helpful. Thanks Paul !!
REA REVIEW
Purchaser
Paul was extremely helpful. He explain how the process worked and what was expected from us. All through the campaign, Paul kept us informed regarding the progress of offers and despite the impact of the lockdown, was able to achieve an outcome that exceeded our expectations. As the sale came to a conclusion, Paul continued to provide us with the information we needed to make an informed decision regarding the offer we finally accepted. I would recommend Paul to anyone selling there property.
Seller REA Review
Vendor
Sebastien was polite and courteous. He was very professional in the way he assisted us with the sale of our property. Sebastien kept us informed regarding the progress throughout the campaign and always had a positive outlook despite the lockdown and restrictions. I would not hesitate to refer prospective buyers or sellers to go have a chat with Sebastien.
Seller REA
Vendor
Hayley from YPA did an amazing job selling my house. She was very efficient and got the right people through, selling the house in a very short time for a price I was really happy with.
Hayley was lovely to deal with, very polite and not pushy at all.
I will definitely seek out Hayley again as my real estate agent if I am buying or selling in Sunbury in the future.
Seller REA
Vendor
They were so helpful and very knowledgeable about the market would recommend YPA anytime
Seller REA
Vendor
Patrick provided excellent customer service throughout the whole campaign. Always keeping us up to date and delivering high expectations.
Seller REA
Vendor
Hayley from YPA did an amazing job selling my house. She was very efficient and got the right people through, selling the house in a very short time for a price I was really happy with.
Hayley was lovely to deal with, very polite and not pushy at all.
I will definitely seek out Hayley again as my real estate agent if I am buying or selling in Sunbury in the future.
Shane
Vendor
Paul was extremely helpful. He explained how the process worked and what was expected from us. All through the campaign, Paul kept us informed regarding the progress of offers and despite the impact of the lockdown, was able to achieve an outcome that exceeded our expectations. As the sale came to a conclusion, Paul continued to provide us with the information we needed to make an informed decision regarding the offer we finally accepted. I would recommend Paul to anyone selling their property.
Sebastien assisted Paul with the sale. Sebastien was polite and courteous. He was very professional in the way he assisted us with the sale of our property. Sebastien kept us informed regarding the progress throughout the campaign and always had a positive outlook despite the lockdown and restrictions. I would not hesitate to refer prospective buyers or sellers to go have a chat with Sebastien.
Daniel O'Connell
Vendor
Sebastien proved that his a driven estate agent. He was professional and trustworthy. Always answered my questions and he guided me throughout the whole process. I would highly recommend Seb and the YPA team in the future
Jacob Bygate
Purchaser
They maintained good communication throughout the process. The information and advice was such great guidance for the auction process. As a result we are very happy with the outcome. Their availability at all times including weekends was excellent. We have used YPA Sunbury before and would not hesitate to do so again.
David Werner
Vendor
I found YPA Sunbury to be very helpful, sensitive to what I was looking for & professional. Great people to work with.
Dot Evans
Purchaser
Sebastien was polite and courteous. He was very professional in the way he assisted us with the sale of our property. Sebastien kept us informed regarding the progress throughout the campaign and always had a positive outlook despite the lockdown and restrictions. I would not hesitate to refer prospective buyers or sellers to go have a chat with Sebastien.
Seller REA
Vendor
Paul was extremely helpful. He explain how the process worked and what was expected from us. All through the campaign, Paul kept us informed regarding the progress of offers and despite the impact of the lockdown, was able to achieve an outcome that exceeded our expectations. As the sale came to a conclusion, Paul continued to provide us with the information we needed to make an informed decision regarding the offer we finally accepted. I would recommend Paul to anyone selling there property.
Seller REA
Vendor
They were so helpful and very knowledgeable about the market would recommend YPA anytime
Eric
Vendor
Lisa’s work on our behalf was exceptional. We were constantly updated on the progress of the sale and all matters pertaining. Extremely satisfied and highly recommended .
Seller REA
Vendor
Lisa was very accommodating to us when we came in for our between-lockdowns house inspection. We drove over 62km to see the house, and fell in love with it. So happy Lisa was there to greet us, show us around and put in our offer. She is a genuine and kind person of whom we were happy to have as the point of contact on our purchase. Thanks Lisa!
Buyer - REA
Purchaser
Paul maintained good communication throughout the process. His information and advice was such great guidance for the auction process. As a result we are very happy with the outcome. His availability at all times including weekends was excellent. We have used YPA Sunbury before and would not hesitate to do so again.
Seller
Vendor
Purchasing my property during COVID 19 lockdown had its challenges but with Paul George’s guidance and excellent knowledge of the Sunbury realestate market,
he managed to make the whole experience stress free.
As I am very inexperienced in these types of transactions and had zero ability with
Electronic signing of documents and bank transfers, with the patients of a Saint, Paul guided me through the whole process which made it very easy for me.
I appreciated his kind and calm demeanour.
Buyer Sunbury
Purchaser
Lisa has been fantastic. She originally sold us our house. We thought she was honest, diligent and professional.
When it came time to sell we wanted the same so we called her. She gave us an honest opinion, didn’t over promise and got us a price we were very happy with. I’d unequivocally recommend Lisa for anyone looking to buy or sell.
Seller Sunbury
Vendor
Shantelle was absolutely fantastic with the whole process of selling our home and a pleasure to deal with.
I would highly recommend Shantelle to anyone buying or selling knowing that she will go above and beyond to get the job done.
Thanks so much Shantelle.
Seller Sunbury
Vendor
I would like to thank Shantelle for her endless effort in selling my property. She’s very helpful and always willing to answer all my questions all the time.
Seller - Sunbury
Vendor
Simply the best.
Honest & precise, Lisa doesn’t miss a beat.
Easily the best agent I’ve ever had the pleasure of dealing with.
Seller REA
Vendor
Shantelle was absolutely fantastic in every way! She was responsive to all of my questions, was always on the ball with information, responding to calls and texts so quickly, and just such a lovely person. I would highly recommend Shantelle to anyone buying/selling, and will be my families go to agent for all future real estate needs. YPA is incredibly lucky to have Shantelle working for them!
Buyer of unit
Purchaser
Shantelle was absolutely fantastic in every way! She was responsive to all of my questions, was always on the ball with information, responding to calls and texts so quickly, and just such a lovely person. I would highly recommend Shantelle to anyone buying/selling, and will be my families go to agent for all future real estate needs. YPA is incredibly lucky to have Shantelle working for them!
Sian Rainford
Purchaser
Shantelle was fantastic and I pleasure to deal with, she kept informed through the whole selling process. I would highly recommend her to anybody who is thinking of selling their property.
Adele Gardiner
Vendor
Selling my home was effortless with Shantelle Cardwell-Smith as my agent. She kept me informed throughout the whole process, she’s professional, down to earth and a pleasure to work with. Shantelle and the YPA team have been fantastic and are highly recommended.
Adele G
Vendor
After a negative experience with one agent, I was concerned about this agency, but Shantelle turned all of this around with her amazing professionalism, communication skills and willingness to help with everything. Would highly recommend Shantelle to everyone, she has made this process so smooth! A true asset to YPA.
Sian Rainford
Purchaser
Excellent job done YPA Sunbury.
You have succeeded well beyond our expectations.
Much appriciated.
Manoj Lasantha
Vendor
Hayley has been fantastic throughout the process of finding and buying my first home! Very responsive, professional and friendly! Thank you Hayley!
Steph Young
Purchaser
Positive: Professionalism
I met with several real estate agents to help sell my property before I decided that YPA was the best choice. My first contact with YPA was with Paul George, and he led the process up to the conclusion of the sale. I found Paul to be extremely helpful, knowledgeable, and honest. He listened carefully and did a lot of background research into the type of property we were putting up for sale, and advised me of the best strategy forward, and he always took the time to answer all my questions. Throughout the entire process he also proved to be extremely hardworking and had a wealth of experience to draw upon.
The moment we authorised Paul to auction our land in Digger's Rest, he and the YPA team went to work immediately to attract potential purchasers. The team kept us constantly updated.
The auction day was run in a highly professional manner, with Patrick doing an excellent job as the auctioneer. The YPA team who were there worked hard to assist those involved in the bidding process, and explaining the process to me as it progressed. Overall, I found Paul and the YPA team to be highly professional, honest, and a pleasure to work with. I have no hesitation in recommending YPA to others.
Ann Nee See
Vendor
I am a Buyers Agent and bought this great place through for one of my clients from Shantelle Cardwell-Smith. She was excellent to deal with, kept me informed of progress the whole way, was friendly and an absolute pleasure to deal with. I also met with Daniel and Sebastian and they too were extremely professional. I look forward to buying here again, so I can hopefully use YPA Sunbury for my next client. Thank you Shantelle for your continued followed up since purchase as well. Regards Melinda Walker
Melinda Walker
Purchaser
Thank you Paul George and the Sunbury YPA team for selling our house and setting a new record price in Diggers Rest. Great experience throughout the entire process.
Mina Younan
Vendor
Outstanding performance with great outcome .
Succeeded well beyond our expectations.
Well done Paul.
Seller of house
Vendor
I found Paul to be extremely reliable and honest. He listened carefully and always took the time to answer all my questions. Throughout the entire process he proved to be hardworking and had a wealth of experience to draw upon. The moment we authorised Paul to auction our land, he worked very hard to find potential purchasers and continually updated me. Overall, I found Paul and the YPA team to be highly professional, honest, and a pleasure to work with. I highly recommend him to others.
Seller of Land
Vendor
Paul was very helpful and you could tell he had not only the buyers best interest at heart but also the sellers best interest heart as well. Very friendly and easy going, and was helpful especially to myself who had limited knowledge as a first home buyer.
Buyer
Purchaser
Since the start of the process, Paul showed a high degree of professionalism, understanding my requirements, and responding to all my queries, and expectations, at any time. I wish to thank Paul and the Ypa team for their brilliant support for the sale of my property.
Seller
Vendor
Paul thank you so much for exceeding our expectations with the sale of our house. Your great strategy and negotiation skills ensured this campaign would be as successful as possible which proved that as you set a new record price with the sale of our house. Thanks for your professionalism and keeping us completely informed throughout the whole process.
Seller
Vendor
With only a minor adjustment to the original valuation, Hayley's knowledge and guidance gave us confidence that we would achieve a successful outcome. Her bright personality and professionalism in keeping us up to date every step of the way made it a pleasure to have her as our agent.
Gail
Vendor
Shantelle did a great job marketing my property. Her expertise, advice and communication was brilliant. It was a quick and easy sale from my perspective. Would definitely recommend Shantelle and YPA to sell your property.
Seller
Vendor
Shantelle was incredibly knowledgeable of the local market and very responsive.
She made us feel comfortable with the sale process and was a great communicator with offers/ issues.
Seller
Vendor
Shantelle is a very extraordinary person in this Real Estate world. She was very personable, showed respect to our needs, knowledgeable, professional, very helpful and reliable. She was very understanding and took the time to listen. Thank you for our dream home, we are forever grateful. May God Bless you and your family.
Buyer REA
Purchaser
Shantelle was very professional and has great knowledge and insight of the current Sunbury Market
Seller
Vendor
Lisa was well prepared and enthusiastic. The house was sold very quickly with a minimum of fuss.
Seller REA
Vendor
Patrick was a great communicator and explained the process extremely well from start to finish of the sale of my property. My wife and I felt that they really cared for our result and did a great job of the sale. I would recommend Pat and his team at YPA Sunbury when selling or leasing your property. Thankyou for everything!
Seller REA
Vendor
From the moment we invited Pat into our home for an appraisal, Pat presented himself professionally but relaxed and friendly. He was very attentive to our expectations as the vendor and we never felt pressured with making decisions without reasonable thought and consideration. Pat is someone you can trust with your nest egg and stays truthful to his promise and exceeds expectations. Well done Pat and Team YPA, we will surely recommend you to anyone seeking realestate representation.
Seller - REA
Vendor
I would just like to say a big thank you to Shantelle, lockdown 5.0 is shit but she still rang me to give an update on the latest developments in the area. She is going through a tough time like everyone else and she is my 1# for the area. If you need help in realestate she is amazing. This is only a review but I know she will always go above and beyond!!!
Kate Simpson
Vendor
Shantelle is a very extraordinary person in this Real Estate world. She was very personable, showed respect to our needs, knowledgeable, professional, very helpful and reliable. She was very understanding and took the time to listen. Thank you for our dream home, we are forever grateful. May God Bless you and your family.
Wambui & Darren
Purchaser
Highly recommend the team at YPA Sunbury especially the director Pat.
Leanne Burnett
Vendor
Well time to celebrate 🥂 our house has officially sold. Bring on our move to Queensland. Massive thank you to Patrick Kilkenny and the team at YPA Sunbury for selling our house. Highly recommend the YPA Sunbury team!
John & Leanne Burnett
Vendor
Thank you Paul George for your excellent and professional service! Your honesty and being upfront the whole way through the process of the sale. Much appreciated and will definitely recommend. Joe and Angela
Angela Rapa
Vendor
The staff at YPA are friendly, professional and always willing to help. I can't recommend them enough!, Try them, you will not be disappointed!
Tracie Hall
Tenant
5 Star google review
Zach Forster
Purchaser
We have been working with Paul over the last 12-18months initially in our search to purchase land, and more recently with regards to the sale of our current property. Paul has kept us informed along the way of every opportunity. He has challenged his own thought processes with us to ensure he has understood our every want and need. His genuine drive to help people achieve their property goals is outstanding. Thank you!
Steven Coleman
Purchaser
We purchased a unit recently with the help of Paul George. From the initial viewing right through to settlement, Paul helped us so much. His communication has been clear and timely. Aside from that he has been a pleasure to work with. Buying a home can be stressful but Paul made this a really enjoyable experience. Thanks to YPA Sunbury!
Ciara Metherell
Purchaser
Sebastien helped us secure the home quickly and hassle free. Thank you Sebastien!
Buyer - REA
Purchaser
Sebastien was a dream to deal with. He was very prompt with all of his dealings with me and was so down to earth. He made my experience so exciting in the way he dealt with the sale. I was extremely impressed with his service and knowledge.
Vendor - SEB
Vendor
Shantelle's knowledge of the market was amazing. She kept me up to date with everything that was going on whether it be by phone, email or message. She understood my circumstances and made the whole process as easy as possible. I found her to be extremely professional and reliable. She is an asset to YPA and I will highly recommend her to other sellers or buyer.
SCS vendor
Vendor
From the start of our dealings with Lisa it has been nothing but the utmost professional attention to detail regarding the sale of our property she has been informative ,kept us up to date ,always with care and concern for our future outcome .
Lisa vendor
Vendor
Very good knowledge of the current market Extremely helpful in setting up a plan and quick in responses. Kept me up to date daily and very friendly to negotiate with. Highly recommended.
Seller REA
Vendor
Hayley was a true professional to work with. She was always friendly and we found her a great communicator. Thanks so much Hayley for everything you did to make the purchase as easy as it could be,
Buyer
Purchaser
Hayley was absolutely fantastic throughout the whole process of selling our property.
Hayley also helped us in the purchase of our new home, and showed great patience with our constant questions.
We have already started recommending Hayley to our family and friends.
Seller - REA REVIEWS
Vendor
Even with all the disruption caused by Covid Lockdown, Patrick was able to help us with purchasing our dream home. Adaptable and informative throughout the entire, process. We can't Thank Patrick and the YPA Team enough for helping us with this big moment! Highly recommend!
Buyer - REA Reviews
Purchaser
Hayley was a true professional to work with. She was always friendly and we found her a great communicator. Thanks so much Hayley for everything you did to make the purchase as easy as it could be,
Dyson Appleyard
Purchaser
Hayley was absolutely fantastic throughout the whole process of selling our property.
Hayley also helped us in the purchase of our new home, and showed great patience with our constant questions.
We have already started recommending Hayley to our family and friends.
Barry Long
Vendor
Shantelle's knowledge of the market was amazing. She kept me up to date with everything that was going on whether it be by phone, email or message. She understood my circumstances and made the whole process as easy as possible. I found her to be extremely professional and reliable. She is an asset to YPA and I will highly recommend her to other sellers or buyer.
Lynlee Fava
Vendor
Many thanks for the excellent work you did on my behalf, in both managing the property and selling it. I am very grateful for that.
Keep well!
Ramez
Vendor
Dear YPA team,
Thank you so much, you’re the best realestate company I ever had deal with! Thank you so much for your professionalism.
Kristina Scott
Vendor
Patrick was outstanding, nothing was ever too much trouble, and he always followed up with 110%
Seller of unit
Vendor
Our many thanks to Shantelle and YPA team at Sunbury for fantastic customer service. Always kept us in the loop with communications and patience. Terrific agent to work with.
Annie Marie
Vendor
I was very impressed with the professionalism and honesty Paul George reflected throughout the sale campaign. Persistence was always there, consolidated with focused actions. Paul is a good listener, and he always tailors this skill to his client needs - in a win-win fashion. Keep the good work up Paul, well done and I cannot be happier!
Ramez
Vendor
My partner and I had been looking to downsize from our large 2-storey house in the southern suburbs, and to possibly escape the madhouse inner-city suburban rat race, and to also address a number of other needs (single storey, small low-maintenance garden, ideally close to a Metro station etc.), and including closer/easier access to my partner's work location.
In late February, 2021, I came across an interesting property in Diggers Rest... just as we were about to sign for a property in Woodend. I contacted the agent (Paul George), having just missed out on an open day inspection that very morning. Paul was quickly able to arrange a special viewing for me that same afternoon. Timing was important for us, because we were about to commit to a Woodend property. Paul proved friendly, helpful, and ever willing to do whatever was needed to answer my questions, or chase up further information. I made an offer that very same afternoon.
In the few days that followed Paul was always friendly and open, and ever willing to follow up on my requests, and this cooperation later became more important because of some special requests we ended up having to make later in the sale process... just to complicate his life a little more... but he was always willing to go the extra mile.
Paul was wonderful to deal with, and always kept me informed on the status of activities, and always willing to speedily chase up further information as and when it was needed. I would have absolutely no hesitation in recommending YPA, and particularly Paul George, for any real estate needs you may have. He was a pleasure to deal with.
BUyer - Allan S
Purchaser
Above and Beyond
This was the second time that we have worked with Shantelle this year and both times she has gone above and beyond expectations. Her fantastic communication skills makes you feel that you always know where things are at. We have always felt she has your best interest in tact and her knowledge of the Macedon Ranges is second to none. It has been a pleasure to sell than buy a house with Shantelle and would recommend to anyone wanting to buy or sell!!! Thanks for all your tireless efforts to help us get exactly what we wanted!!!
Andrew Muslow
Purchaser
my husband and I had been approved for a property to lease, and the transaction was easy and smooth. once we recieved the keys, we found some issues with the property and after notifying Gigi, she immediately cancelled our lease. she and Tanya were very helpful helping us find a property quickly and giving us private inspections to really help us obtain a rental fast.
there help were great, communication was excellent and we have been very happy with the service and assistance with securing our current rental.
Sam Banfield
Tenant
Paul is an absolute professional! From our first meeting he LISTENED to what we were saying. He offered us advice from his vast experience, and he KEPT US INFORMED of what was happening with the marketing of our property at every stage of the process. We were very happy with the price that we got for our property and believe that the purchasers also got good value for their money - a win/win situation.
Vendor Review REA
Vendor
Paul George was so helpful, he kept us informed along our buying journey and guided us along the way. Paul was there to answer any questions that we had and was extremely attentive. Thanks Paul!
REA review buyer
Purchaser
Everything was smooth and went of without a hitch.
Buyer of Unit - REA
Purchaser
After speaking with several agencies, we decided to use Hayley Mayne from YPA. She was very down to earth, honest and trustworthy. Hayley didn't come across as an aggressive salesperson like some other agents did which made us feel really comfortable. She got us exactly what she told us she would for the sale of our home and even helped us purchase another new home. She turned what could have been a highly stressful situation to a stress free experience. We would use Hayley again in a heartbeat.
Georgie Van Essen & Dale
Vendor
Paul George is exceptional. His knowledge and customer service is outstanding. Paul was honest, reassuring and made the entire experience from the initial viewing to settlement, stress free and enjoyable. He is professional and I could not imagine a more accommodating, efficient, experienced and personable estate agent. Thank you Paul for helping me to buy my dream home and consequently changing my life!
Nadia Baker
Vendor
Having had my property rented out by YPA several years ago, It was an easy decision to use them to sell the property. The friendly professionalism, patience and passion Hayley and the team provided was outstanding. Constant updates and professional advise was much appreciated and made selling my property an easy and exciting experience. Thank you Hayley and the YPA Sunbury team.
Kristie Browning
Vendor
I was very impressed with the professionalism and honesty Paul George reflected throughout the sale campaign. Persistence was always there, consolidated with focused actions. Paul is a good listener, and he always tailors this skill to his client needs - in a win-win fashion. Keep the good work up Paul, well done and I cannot be happier!
Ramez
Vendor
one of the best experienced sales agent met in the investing years. thanks paul for achieving good result
Sukdev
Vendor
Hayley has been awesome from day 1. She is very professional and prompt and wouldn’t go with another agent. Tremendous communicator.
John Bas
Vendor
Many thanks to Paul and the rest of your YPA team members for making this sale happens - you have done a fantastic job!
Ramez Aldaoud
Vendor
Shantelle was wonderful throughout the whole process and it was definitely not an easy one.
She had fantastic knowledge of the market, kept me informed and at ease as much as possible.
She exceeded every expectation that I had, she was friendly, helpful, straight forward and very hard working.
I would absolutely recommend Shantelle to everyone.
Jacki Baldacchino
Purchaser
Lisa at YPA, we saw about 5 different people and Lisa was our pick. She wasn’t pushy, she kept us up to date and was very respectful considering it was a deceased estate sale.
Davina Randall
Vendor
Lisa Tortaro has always sold my property and is AMAZING
Chrissy
Landlord
Pat Kilkenny at YPA Sunbury
Have sold three properties with him and his team
Jeanette
Landlord
I was with Barry Plant and decided to move over to YPA and so glad I did! Tanya was extremely efficient with sorting out the move. Patrick and his team at YPA are extremely professional. Lauren is my Property Manager and is awesome. Highly recommend.
Simone
Landlord
Ypa best in the business
Aaron Warner
Vendor
If you want to know who not to use feel free to contact me
Would definitely recommend YPA , from one of the worst experiences ( with another local company ) to now one of the best with YPA
Jacki Leigh
Tenant
If you want a Agent that looks after the landlord and cares about your property or properties I would HIGHLY recommend YPA. Pat and Tracey and their team are fantastic.
Damian Radley
Landlord
Tanya Campbell highly recommend!
Stacey Bennett
Landlord
Lisa at YPA. Over the years she has given us so much time and advice, and we haven't even needed her services yet. Reliable, hard working, straight talker.
Gail Godber
Vendor
Lisa Totaro at YPA Sunbury - award-winning real estate agent. We’ve used Lisa a few times and highly recommend her.
Kate Scanlin
Vendor
After speaking with several agencies, we decided to use Hayley from YPA. She was very down to earth, honest and trustworthy. Hayley didn't come across as an aggressive salesperson like some other agents did which made us feel really comfortable. She got us exactly what she told us she would for the sale of our home and even helped us purchase another new home. She turned what could have been a highly stressful situation to a stress free experience. We would use Hayley again in a heartbeat.
Georgina Van Essen
Vendor
From the get go YPA provided us with prompt and reliable service. Market knowledge and price analysis was perfect. Had complete trust from start to finish.
Unknown REA - Seller of Sunbury House
Vendor
Shantelle was amazing from day one. Professional in every aspect of the campaign throughout inspections,and even more so in the sale. She is a very genuine realestate and all the gang from Ypa Sunbury are the best realestate I’ve dealt with. I highly recommend them to anyone from any area.
Frank Doria
Vendor
Paul was diligent in responses and read the market well. He gave expert guidance throughout the whole selling process.
Kelly Taylor
Vendor
Paul George is exceptional. His knowledge and customer service is outstanding. Paul was honest, reassuring and made the entire experience from the initial viewing to settlement, stress free and enjoyable. He is professional and I could not imagine a more accommodating, efficient, experienced and personable estate agent. Thank you Paul for helping me to buy my dream home and consequently changing my life!
Nadia Baker
Purchaser
my husband and I had been approved for a property to lease, and the transaction was easy and smooth. once we recieved the keys, we found some issues with the property and after notifying Gigi, she immediately cancelled our lease. she and Tanya were very helpful helping us find a property quickly and giving us private inspections to really help us obtain a rental fast. there help were great, communication was excellent and we have been very happy with the service and assistance with securing our current rental.
Samantha Toselli
Tenant
Highly recommend
Paul made the experience selling my property easy and stress free, the whole process was quick and simple and got the price I wanted. I wouldn’t hesitate contacting Paul again in future.
Verified by RateMyAgent
Ange B
Vendor
Professionalism, Quality, Responsiveness, Value 5 Stars
Barbara GLadman
Vendor
5 Stars - Professionalism, Quality, Responsiveness, Value
Bruce Robertson
Vendor
Awesome Agency
Highly informative, very promt in responding, very professional and friendly.
Highly recommended ⭐⭐⭐⭐⭐
Verified by RateMyAgent
Emmanuel Hutton
Tenant
Great agency and an amazing property manager
Tanya was amazing from the day I meet her at the inspection right through to signing the contract for our rental.
Very friendly, professional and great communication which made this experience 100 times easier.
Looking forward to our making new memories in our new home that she helped us secure.
Have recommended YPA to our neighbours who are looking at turning their home into a rental due to the overall experience
Verified by RateMyAgent
Melissa & Shaun
Tenant
Excellent service
Thanks YPA Sunbury. I found the rental property that suited me. And the service was quick. Much appreciated.
Verified by RateMyAgent
Grant Muscat & Christopher Muscat
Tenant
Cannot rate Hayleys efforts in helping me purchase my new property highly enough.
A true professional in every sense of the word knowledgeable,professional,prompt with all responses and at the end of the signing of contracts a congratulatory text msg and still asking if there was anything more that she could do for me the little things that make a big difference.
Hayley just made the whole process easy and stress free a pleasure to work with.
Once again thank you very much Hayley
Mark Gamble
Purchaser
Paul made the experience selling my property easy and stress free, the whole process was quick and simple and got the price I wanted. I wouldn’t hesitate contacting Paul again in future.
Seller of house REA
Vendor
We recently sold our house with Paul George from YPA Sunbury. Paul was always professional, responded in a more than timely manner to any enquiry we had and honestly went above and beyond to provide a wonderful service.
We would recommend Paul and the team at YPA to anybody looking to buy or sell.
Renee Gietman
Vendor
Shantelle was an absolute pleasure to work with, she went above and beyond to get us the best price possible, not only that but the house was on the market for less than a week and she kept us well informed throughout the entire process. She is very humble, genuine and easy to talk to, I would not hesitate to request Shantelle’s help should I be buying or selling in the future.
Stacey Pegler
Vendor
Paul made the experience selling my property easy and stress free, the whole process was quick and simple and got the price I wanted. I wouldn’t hesitate contacting Paul again in future.
Ange B
Vendor
Paul and the Ypa sunbury team made the whole experience of selling my property easy and stress free with a great end result, wouldn't hesitate calling Paul again in the future. Thank you again Paul :-)
Ange Elina
Vendor
Bought a property from them in 2011. Have had regular pleasant contact from them since then - even though they’re not the property managers. Now I’m looking at selling ... straight on the phone to YPA
Peter williams
Vendor
Excellent agent
Lilian Joury
Tenant
Amazing service from our property manager!!
We were looking at moving back to the area and while being interested in the property, our property manager Tanya was amazing! Very friendly and helpful. Communication was always open and honest. We were successful with our application to lease the property, and Tanya made the whole process very pleasant. If we had missed something in the application, she called to let us know. We hadn't received that with any other agent. So far, she has been the best agent to deal with, along with the rest of the team.
Thank you
Verified by RateMyAgent
Samantha Banfield & Jeffrey Banfield
Tenant
Wouldn’t trust anyone else!!
Fantastic agent/s, went back after Patrick sold a property of mine previously. Tanya (rental agent) is superb, really great communication and very thorough with background checks. Literally had a tenant within 2 days. Couldn’t be happier!!
Verified by RateMyAgent
Tahir Mevlut
Landlord
Worry free property management.
Living overseas it's reassuring to know that I have professional agents looking after my property. Have not had an issue in over 3 years and recent changeover of tenants was managed well.
Verified by RateMyAgent
Dianne Butler
Landlord
Highly recommend
Great agency, very helpful team
Verified by RateMyAgent
Minesh Arachchige
Landlord
ypa the best agency
Excellent service ,moving after 17 yrs has been traumatic at the least , but between Patrick and Tanya they have tried to calm a crying angry ol lady , many thanks for their professionalism and caring
Verified by RateMyAgent
Peter Armit & Donna Armit
Tenant
Really great property management
Very impressed with the fast application process in which I was accepted for the property and the few minor issues I had when I moved in were fixed in a very fast and timely matter
Verified by RateMyAgent
Jason Van Schaik
Tenant
17 Ritchie court Sunbury
it was a great experience from the staff that was involved with my application for rent, they helped me secure the property that I liked, they where very experienced staff how handled the inspection of the property, I will highly recommend YPA to any one.
Verified by RateMyAgent
Lilian Joury
Tenant
Paul was very friendly to deal with, and was always speedily responsive when we had a query, or needed more information. He sermed to be very knowledgable of the real estate hapoenings, valuations etc. in the surrounding Sunbury region.
Buyer - REA
Purchaser
Great Service from YPA team. Paul communicated with us throughout the entire process. He explained everything & was honest & upfront about what to expect when selling our home. Being the first time selling a house I was quite nervous but Paul was able to put my mind at rest & we were very happy with the results. So a big ThankYou to Paul & also Sebastian for his help along the way.
Seller of house - REA
Vendor
An exceptional agent
We have worked with Shantelle on two occasions, most recently to sell our home. Shantelle always goes above and beyond, communicating with us at every step of the way during the process and leaving us in absolutely no doubt that our property was in the safest hands. Shantelle exudes professionalism, honesty and warmth. Shantelle is a delight, we could not recommend her more highly
Verified by RateMyAgent
Damian and Angela
Vendor
Hayley has been amazing to deal with through the whole process.
Professional, helpful and extremely easy to work with!
Purchaser REA
Purchaser
Hayley has been super helpful and professional throughout ! She is also very friendly and easy to communicate with. Thanks so much for helping us buy our first house!
Buyer REA
Purchaser
Hayley was an absolute joy to work with. She was always friendly with great & timely communication. We love our first home, thanks so much Hayley for everything you did to make the experience as stress free as possible.
REA buyer
Purchaser
Shantelle recently sold our house. She was bright and totally committed to getting the best result for us, which she did. She worked extremely hard, keeping us fully informed at all times. She always returned our calls no matter what time of day.
We consider ourselves very lucky to have had such a dedicated agent to help sell our house. Thankyou very much Shantelle.
Colin and Sandy
Colin and Sandy
Vendor
Lisa is a total professional, experienced person, and a pleasure to deal with. She sold our house quickly for an amount much higher than we expected. She will be our number one choice of agent in the future.
Seller of House (REA)
Vendor
Patricks knowledge of the market was exceptional and led to us receiving an extremely quick sale at a price that exceeded our expectations.
The profesionalism of the whole team at YPA is a credit to the firm
Seller of house (REA)
Vendor
Hayley has been amazing to deal with through the whole process.
Professional, helpful and extremely easy to work with!
Royden
Purchaser
Shantelle recently sold our house. She was bright and totally committed to getting the best result for us, which she did. She worked extremely hard, keeping us fully informed at all times. She always returned our calls no matter what time of day.
We consider ourselves very lucky to have had such a dedicated agent to help sell our house. Thankyou very much Shantelle.
Colin and Sandy
Colin & Sandy Harris
Vendor
Very efficient
Great team! Friendly and courteous.
Verified by RateMyAgent
Martin Hunt & Calena Spanner
Tenant
Always Helpfull
Tanya Campbell is our agent from YPA and she has been so professional and efficient to work with. We have had numerous questions that we needed answered and these were always answered in full and promptly. We highly recommend YPA and in particular Tanya.
Verified by RateMyAgent
Nicole & Andrew Debono
Tenant
This is the second house I have sold with Lisa and YPA as my agent. Lisa is efficient and knows her market. She went with her instincts and held the first open for inspection early to make the most of the lovely weather, 3 days later after only 4 days on the market the property was sold above reserve. Her suggestions to prepare the property for sale were spot on. Highly recommend Lisa and the YPA team.
Seller - REA Review
Vendor
Lisa was very professional and approachable throughout our experience with YPA, everything was handled fantastically and can’t recommend Lisa enough!
Great at her job.
BUYER (REA REVIEW)
Purchaser
Lisa was able to negotiated a good price for the property
Seller of House (REA REVIEW)
Vendor
Shantelle from YPA did a wonderful job in selling our house. She kept us updated regularly about how things were going along. They were always professional very friendly. They could not do enough for us. We would recommend YPA to anyone requiring an estate agent to handle all their business.
Seller of House (REA Review)
Vendor
Having received many good reviews from past customers of Shantelle, we did not hesitate in engaging her to sell our property.
One cannot help being impressed by her professionalism, diligence and excellent communication skills.
We were delighted with our sale result and would not hesitate to use YPA and Shantelle for any future real estate needs.
Seller of Gisborne (REA REVIEW)
Vendor
As a purchaser Patrick was open, honest and friendly and extremely professional to converse with. Being a purchaser we were aware the agent works for the vendor but Patrick was extremely resposive to our enquiries, genuine and down to earth. Very refreshing experience.
Unknown - REA Reviewer
Purchaser
Awesome to deal with
Nothing but kind words to say, made the transition of tenants incredibly easy whilst always keeping me in the loop with what was happening. Even in a tough period to find tenants (over Christmas) my home was only empty for 2 weeks. Couldn't recommend more.
Verified by RateMyAgent
Luke Marchione
Landlord
Fantastic customer care!
Our agent Tanya Campbell provided us with a wonderful experience right from the inspection, to the ease of applying for a rental and follow up to ensure all was in process and kindly recommending us after meeting. We are very pleased with our property. Thank you YPA & Tanya!
Verified by RateMyAgent
Name Redacted
Tenant
PROFESSIONAL AND VERY EFFICIENT AGENCY
From the moment we started communicating about renting the property until the property was leased there was fantastic communications and speedy responses - very impressed with the service thank you
Verified by RateMyAgent
Chrisy Masters
Landlord
Great people
Excellent service and friendly Staff. Tanya is very friendly and a good listener
Verified by RateMyAgent
Melissa Elliot
Tenant
Fantastic and friendly
Andrew Steers
Tenant
Thank you for the good wishes and especially thank you for all your brilliant and proffessional service.
Sezer
Vendor
Hayley did a wonderful job of understaning what I was looking for, finding a place that fit perfectly and was excellent to work with throughout the purchase.
Ewan
Purchaser
I loved working with Shantelle, a lovely girl and very personable. She did a great job keeping me in touch with the market especially at this crazy time - thankfully we got lucky and am very happy with the result. Thankyou so much Shantelle and YPA
Suzanne Evans
Vendor
Reliable and efficient
Tanya has been super reliable and honest with everything that we have needed from the moment we first started looking and throughout the whole application process. She has been really efficient at managing the property once we signed on too.
Verified by RateMyAgent
Katie Bourne & Peter Cashen
Tenant
Great agency
Great communication,
Verified by RateMyAgent
Cilla Ward
Landlord
Great result
Tanya couldn’t have been more helpful in finding us a very suitable property. We are very pleased with the result.
Verified by RateMyAgent
Sylvia & Trevor Smith
Tenant
What a pleasant experience
Tanya and her team have been just amazing. Quick responses to questions, nothing is ever a problem. Would recommend to everyone. What good old fashioned customer service is!!!
Verified by RateMyAgent
Deanne & Rick
Tenant
Hayley was great to deal with. Very responsive, good knowledge of the market, always quick with letting me know of new houses on the market.
Buyer - REA
Purchaser
Lisa has acted with professionalism and warmth from the very first meeting with her. When we first decided we might sell, she was open to our thoughts and supported us through every step. Lisa always took our lead and never questioned the decisions we made throughout the process. Listing a house 2 days prior to an extreme lockdown was definitely stressful but Lisa was always communicating updates and ended up exceeding our expectations, taking away all of the stress! Thank you Lisa!
Seller rea reviews
Vendor
Lisa's work was exceptionally professional and efficient. With her services, the process of selling was fluid and quick. We are absolutely content with the result and will definitely be spreading the good word.
Seller (REA Review)
Vendor
Pat has been amazing, as a first time seller he guided me through the entire process, very professional, friendly and made everything feel easy and comfortable. His team were equally supportive and the whole process went smoothly!
Highly recommend Pat and YPA Sunbury to anyone !
Seller (rea review)
Vendor
Thank you so much and a huge big thank you to the team at YPA. What an amazing experience so easy quick and efficient. Would have absolutely no hesitation in recommending YPA to all my family and friends. A special thank you to Lisa who went above and beyond.
, thank you
Sue
Susan Nadin
Vendor
Hayley was great to deal with. Very responsive, good knowledge of the market, always quick with letting me know of new houses on the market.
Grant Ross
Purchaser
Paul assisted us with viewing a few properties.
He talked us through the process of making an offer, which is daunting as first home buyers and was very professional in ensuring all documentation was completed and accurate. After missing out on one property, Paul called us the very next day to say he had found us our home. Paul had listened carefully to what we were looking for in our first family home and was able to find it for us. We are very thankful to Paul for all the help he gave us.
Buyer
Purchaser
Exceptional attention to all our needs. Negotiated expertly and secured a quick result
Lisa's knowledge of the area values, what buyers were looking for in a house, how to present the dwelling for maximum impact were fantastic. Her efforts in achieving us the best price and quick sale were greatly appreciated. Lisa constantly informed us of perspective buyers, progress and any details we needed to know. Thanks to Lisa and the YPA team
Kevin & Laurel
Vendor
Lisa was honestly worth her weight in gold. I could not fault her responsiveness ,her attention to detail and her transparency and honest feedback throughout out the process of selling my home. I felt reassured and well informed every step of the way throughout the process and in the end the results spoke for themselves. I sold after less than two weeks of being on the market & at a price i couldn't be happier with. I couldn't have chosen a better agent for this job. Thank you so much Lisa!
Seller of House
Vendor
Lisa and the team at YPA Sunbury handled the sale of our property flawlessly.
Our expectations were absolutely exceeded and we couldn't be happier with the outcome. I would highly recommend talking to YPA before selling your house.
Seller of Diggers Rest House
Vendor
From the very first phone call with Lisa I was instantly comfortable with putting the sale of our property in her very capable hands. There was no need to look anywhere else!
She always made sure we were kept up to date along the way & worked her magic to get us an incredible result, which far exceeded our expectations.
We will be forever grateful to Lisa and the YPA Sunbury team for making the experience of selling our first home an enjoyable one!
Seller of House (REA REVIEWS )
Vendor
What a pleasant experience
Tanya and her team have been just amazing. Quick responses to questions, nothing is ever a problem. Would recommend to everyone. What good old fashioned customer service is!!!
Deanne Warren
Tenant
Positive: Professionalism, Quality, Responsiveness
Our experience with Hayley was excellent. She was extremely communicative, very quick to respond to emails and always friendly and polite. We were never made to feel like we had stupid questions as first time home buyers, and she was patient and quick to reassure us when we were anxious. She really made this experience ten times better and way less stressful than we were expecting.
Stephen
Purchaser
Very helpful, super friendly, fantastic communication, amazing all round
Allison Young
Purchaser
Hayley was very helpful and worked hard to get me a place. Will definitely be working with her again
Matt Corby
Purchaser
Great Agency
This is our first property as Landlords and YPA have made the process so smooth and enjoyable!
Verified by RateMyAgent
Michael Stomilovic & Sharon Stomilovic
Landlord
Very professional. Took his time in explaining to us items that we were not sure about. Very helping and a great supporting team.
Seller of house - REA
Vendor
We felt Pat had a great insight into the market during a downturn and following his advice and patience paid dividends. Pat is open and realistic in his advice and at no time did we feel pressured or sales pitched. We strongly recommend his agency
Seller of House - REA
Vendor
Notified Patrick I wanted to sell my house and he had it on the internet, in the paper and people through in no time.
Patrick kept me up to date with potential buyers and advised me in a timely manner of things that needed my attention.
Patrick is very approachable, knowledgeable and professional.
I was a little apprehensive at the start, but Patrick in his easy going manner and good sense of humour made me feel more comfortable with the whole process.
Seller of House
Vendor
5 Stars
Rick Portelli
Tenant
Fabulous Agent
Tanya showed outstanding service in helping me find a property quickly and suitable for my needs. Fantastic follow up with all questions and a pleasure to deal with. Would highly recommend her to any one looking or a property.
Verified by RateMyAgent
Stacey Bitmead
Tenant
Great Agency
Tanya was prompt in all of her follow up and feedback in regards to any of our queries. She promptly set up an inspection of a property for us and met all of the time frames that were set.
Verified by RateMyAgent
Leanne Le Guier & Sebastian Martino
Tenant
Buyer of a house in Gisborne, Vic
We purchased a property during the Covid19 Lockdown- Making things even harder, we were in Melbourne and couldn't leave to view the property we purchased in Gisborne. Shantelle made the whole process so easy for us, constantly calling, emailing and dealing with all of our queries and worries at the time. So happy to recommend Shantelle to any purchaser or seller out there! Shantelle goes above and beyond for all of her clients!
- Cheers, Sam.
Samuel
Purchaser
Quick and helpful
Hayley was always quick to respond to any of my questions via email or text. She was flexible with time and allowed me to view the properties in my own time. She followed up on everything. She was very friendly and easy to talk to.
Farran
Purchaser
Lisa Totaro honest, likeable, straight shooter
Lisa came with a very good reputation and we were lucky to have her as our agent. The one thing we asked for was honesty and Lisa understood why. Lisa is likeable and we enjoyed immensely dealing with her, as like us, Lisa is a straight shooter and tells you what you have to know. Tactically, she played her cards right when it mattered and when we were possibly expecting the sale to take 4 months or so, Lisa astonished us by taking 7 days!!
John & Lyn
Vendor
Good experience!
We bought during stage 4 lockdown so a lot of things were very different than normal. We had a pretty good experience given we had to wait a while for virtual documents and other restriction made it a little hard, aswell as Lisa being very busy after re opening. Overall we are happy with the end result and Lisa was very easy to talk to a easy going, we had no dramas with negotiations and got our first home so we are very thankful.
Darian & Katy
Purchaser
Fantastic Experience The Whole Way Through
Lisa and her team worked at the highest of standards to help us achieve our sale from start to finish.
Great communication the whole journey and we cannot recommend Lisa and the YPA team highly enough for anyone looking to sell in Sunbury. AAA+++++
Cameron & Dianne
Vendor
Patrick and the team were very helpful and knowledgeable
Patrick and his team at YPA were very helpful and knowledgeable.
Connie
Vendor
Stress free Experience
We are so happy that we were able to go through the experience of buying a house with Lisa. From start to finish she made the whole process uncomplicated and exciting. Thank you Lisa, we can’t wait to move into our new house!
Aaron & Kate
Purchaser
Hi,
Thank you.
I am so grateful to the YPA Sunbury team. From our first contact with Tanya to our last contact with Lauren, and everybody along the way, has been a pleasure.
The YPA Sunbury team are professional, genuine and friendly, and have looked after our needs efficiently, and most importantly, always with a smile.
Please give our thanks and very best wishes to everyone.
Kind regards
Deb and Des Haywood (rental 7 Kokoda Drive)
Des & Deb Haywood
Tenant
Excellent - honest, straight shooter, we enjoyed working with her and considered ourselves lucky to have her. Sold our property in 7 days when we expected it to possibly take 4 months or more. Would recommend Lisa to anyone seeking to sell their property in our area, even in these days of Coronavirus. Lisa exceeded our expectations!!
Seller of House (REA)
Vendor
Excellent Service
Prompt, friendly and excellent service . Property was sold within a week above the asking price.
Verified by RateMyAgent
Lyn
Vendor
Thanks Shantelle
Would absolutly recommend Shantelle as an agent, this was not your everyday sale but in the end she was persistant and achived in my opinion an awesome outcome for us and the vendor.
We could not be happier with the property and can not thank you enough for your efforts.
Thanks again Shantelle.
Verified by RateMyAgent
Bradley and Jayne
Purchaser
Excellent experience, Shantelle knows her job. We found her very helpful and patient.
Very informative and professional. She explained everything to us clearly and in detail and kept in touch with us to let us know how things were proceeding.
Verified by RateMyAgent
John and Irene
Vendor
Bright, bubbly, a pleasure
We have bought 2 houses through Lisa and on both occasions it has been a great experience. She is thorough, punctual and friendly. She is approachable, knowledgable and has a can do attitude.
Thank you Lisa.
Kaz & Darrin
Verified by RateMyAgent
Darrin and Karen
Purchaser
Hi Lisa (& Team),
Great news the sale went through. We are stoked.
Thanks to you and the team for the work put in.
Cameron and Dianne
Vendor
We purchased a property through the most difficult time possible Covid-19 with the property being in Regional Vic & myself being in Metro Melb had proven exceedingly difficult. However, with Shanelle’s help, numerous zoom calls, her genuine nature & honestly regarding the property & property aspects made this process quite easy. We have been looking for a property for a while & have dealt with many real-estate agents & you have stood out by far with your professionalism, honesty & good nature.
Unknown - Buyer
Purchaser
Selling of Property
Shantelle was very professional in conducting the sale of property, always polite and caring and understanding, cant thank her enough
Verified by RateMyAgent
Jan
Vendor
Above and Beyond
This was the second time that we worked with Shantelle this year and both times she has gone above and beyond expectations. Her fantastic communication skills makes you feel that you always know where things are at. We have always felt she has your best interest in tact and her knowledge of the Macedon Ranges is second to none. It has been a pleasure to sell than buy a house with Shantelle and would recommend to anyone wanting to buy or sell!!! Thanks for all your tireless efforts to help us get exactly what we wanted!!!
Verified by RateMyAgent
Andrew and Monica
Purchaser
Lisa is a professional who actively seeks the best outcome for her clients.
I would highly recommend her and her fabulous local team for anyone contemplating selling in this difficult time.
Verified by RateMyAgent
Jennifer
Vendor
Dealing with Shantelle was an absolute pleasure while purchasing our new property
Shantelle was amazing to deal with , She is very experienced and always new or would find out all accurate information that we requested ,
We felt like we could really trust her and i would highly recommend using shantelle for any purchase or sale of any property
Thanks so much shantelle
Verified by RateMyAgent
Samuel and Samuel
Purchaser
Thanks so much Cassandra! I’m so happy with how it all went! Shantelle did such a great job!
Thanks again!
Ivana
Ivana
Vendor
Awesome agency
awesome team at Sunbury ypa it has been great experience dealing with them finding me a rental property
Thanks again team
Verified by RateMyAgent
Jack Toma
Tenant
Fantastic Service
Tanya was helpful, honest, polite and informative. Tanya ensures she communicated with us throughout the entire process. She was honest and upfront about what the owners required and what was required of us. She was knowledgeable about the system and the property. She was a pleasure to deal with.
Verified by RateMyAgent
Kellie & Garry Sultana
Tenant
We purchased a property through the most difficult time possible Covid-19 with the property being in Regional Vic & myself being in Metro Melb had proven exceedingly difficult. However, with Shanelle’s help, numerous zoom calls, her genuine nature & honestly regarding the property & property aspects made this process quite easy. We have been looking for a property for a while & have dealt with many real-estate agents & you have stood out by far with your professionalism, honesty & good nature.
no name left (Buyer of house)
Purchaser
Above and byond
Lisa was very professional, relatable and understanding. She was always available to answer our questions with quick replies. Thank you!
Verified by RateMyAgent
Abigail and Jody
Purchaser
All good extremely helpful under difficult times
Friendly, pleasant knowledgeable, up to date,good communication. Good problem resolution
Overall good experience.
Verified by RateMyAgent
Noel and Janice
Vendor
Great service from start to finish!
Lisa has acted with professionalism and warmth from the very first meeting with her. When we first decided we might sell, she was open to our thoughts and supported us through every step. Lisa always took our lead and never questioned the decisions we made throughout the process. Listing a house 2 days prior to an extreme lockdown was definitely stressful but Lisa was always communicating updates and ended up exceeding our expectations, taking away all of the stress! Thank you Lisa!
Verified by RateMyAgent
Peter and Katie
Vendor
Agreed, Tanya was so helpful when I was looking a few months ago. Amazing service, so glad to be renting with YPA.
Nicole Izatt
Tenant
To Tanya from YPA Sunbury
We are trying to get a rental property urgently and have been struggling so far. I called about a property and she took her time with me on the phone to explain what we can do better for our application. She was extremely patient and kind. Greatly appreciate her time and advice.
Sunbury thrumbs up & down
Tenant
Great agency
Great agent an great team help me out a lot
Verified by RateMyAgent
Michael Purcell
Tenant
Very professional
happy with the coutesy and professionalism of those we dealt with.
Verified by RateMyAgent
Ray and Joanne Bruce
Tenant
Service with a Smile
We have been lucky enough to deal with Shantelle as both Vendors and Purchasers as she originally sold us the property. When we decided to sell we actually didn't contact any other agents for an appraisal as we were so happy with her professionalism and friendliness during the purchase. We were not disappointed and Shantelle's experience and positive attitude have shone through during this process as well getting us a very good price for the house in 7 days! If you are looking to sell a property in the Macedon Ranges, we would hands down recommend Shantelle to sell your property!
Verified by RateMyAgent
Phillip and Sarah
Vendor
Great Agent :)
Shantelle did a fantastic job assisting Melissa and I purchase our property.
Even under the tough conditions of Covid-19 Shantelle was always there for us and very professional at her job.
Not only this - we found Shantelle to be great to deal with during our negotiations.
Shantelle was obliging to our requests and we felt she was quite honest and trustworthy, which is unusual for a Real Estate agent nowadays. Keep up the great work Shantelle
Mel and I definitely recommend Shantelle :)
Verified by RateMyAgent
Robert and Melissa
Purchaser
Shantelle was easy to communicate with, always quick with a response and happy to help in any way ne
We went from no house and searching for over 12 months to finding a house that ticked all the boxes with an offer presented and accepted in 5 days.
In these difficult Covid times Shantelle was flexible and honest in our virtual tour and described the house and its surroundings perfectly.
We don't intend on buying or selling again but if we did Shantelle and the staff at YPA would be our first contact.
Made our dream come true.
Thanks for all your help.
Verified by RateMyAgent
Robert and Tina
Purchaser
She made our dream come true
Lisa is sensational! She is exactly what you expect from your real estate agent! Professional, diligent, friendly, smart and super pro-active! Lisa was very supportive and she believed in us! The whole process of buying the house was very long and Lisa really made our dream come true! We couldn't be happier and couldn't thank her enough!
Verified by RateMyAgent
Marcelo and Ana
Purchaser
5 Stars - Google Reviews
Pundi
Vendor
She made our dream come true
Lisa is sensational! She is exactly what you expect from your real estate agent! Professional, diligent, friendly, smart and super pro-active! Lisa was very supportive and she believed in us! The whole process of buying the house was very long and Lisa really made our dream come true! We couldn't be happier and couldn't thank her enough!
Verified by RateMyAgent
Marcelo and Ana
Purchaser
Professional, honest, knowledgable
From the first time I met Lisa she came across passionate, knowledgable and down to earth. I found her easy to talk to and keen to understand my needs in relation to the selling of our property. Her appraisal of the property value was where I anticipated it to be. I would highly recommend Lisa to anyone looking to sell.
Verified by RateMyAgent
Pundi
Vendor
Good communication was good considering the current situation
She preformed her job very well in a difficult situation with what's going on in today's environment
Verified by RateMyAgent
Dave and Jodie
Vendor
Wonderful experience.
Lisa's experience and professionalism is unsurpassed. Great knowledge of the Sunbury market and most courteous and prompt correspondence when ever dealing with her.
Verified by RateMyAgent
Robert
Purchaser
When we were selling our house - there was only ONE agent we wanted.
Some time ago we ventured out looking for a property locally in Sunbury. Time and time again we came across Lisa, a leader in the area for house sales evident by the number of clients trusting her with their sales. Lisa knew everything about the properties, she followed up, she was tireless. I have never known an agent to work so hard for her vendors and I doubted she ever slept! So when we wanted to sell our property, there was absolutely no other consideration, it had to be Lisa. Area knowledge, client engagement, going that extra mile. Lisa also provided invaluable advice on preparing the property for sale and made the whole process stress-free, even through these challenging times (which of course impacts the sale price expectations, that is not a reflection on the talent of this amazing young lady). If you want your house to collect dust whilst on the market, then go elsewhere, if you want an outstanding agent, then Lisa is your only choice.
Verified by RateMyAgent
Peter and Michelle
Vendor
House sold
Lisa was very knowledgeable about the housing market and how to gain interest from potential buyers. Always friendly, honest and kept me informed of the processes and progress along the way. Would definitely recommend her for future house sales.
Verified by RateMyAgent
Lucy
Vendor
My Experience with Lisa Totaro
So much to say!! So I'll compress it. Awesome Awesome Awesome. I've sold 4 houses. This was by far the easiest and most knowledgeable help I've had. Lisa knew the property the area and the demographic of the buyer. Lisa speaks clearly understands her township and the current market. All i have to say is if your selling Lisa is Second to none!!! Thank you Lisa. You made my sale a real pleasure.
Verified by RateMyAgent
Damian
Vendor
Smooth sailing
Great experience with Lisa.
Verified by RateMyAgent
Sai and Leanne
Purchaser
Easily contactable and helpful
Hayley answered my calls emails and texts promptly. I got straight forward answers with her and there wasn’t to much back and forth she was great
Verified by RateMyAgent
Cameron and Mandy
Purchaser
Amazing service, amazing outcome.
After meeting Lisa a few years ago, we knew that when it came time to sell our house we wanted Lisa to be the one to sell it. We are beyond happy with our choice. From the moment we told Lisa we were ready to sell she just made the whole process so easy and enjoyable. She knew what was needed to get the best price for our house, was on the ball with getting photos, styling and inspections organised and was in constant communication with us so we knew exactly what was happening. To say Lisa goes above and beyond is an understatement. The joy that she projected when she rang to let us know our house had sold matched our own. Thank you Lisa, we truly appreciate everything you have done for us.
Verified by RateMyAgent
Aaron and Kate
Vendor
Shantelle made the experience very uncomplicated.
It was a pleasure working with Shantelle. She was a great help guiding me through the daunting time of selling my house. I could not fault her knowledge of the industry and I am more than pleased with the result. Every consideration was taken regarding sanitising etc. I would definitely recommend YPA especially Shantelle.
Verified by RateMyAgent
Diane
Vendor
outstanding
Lisa from YPA Sunbury was a pleasure to deal with.
Even before signing, Lisa was open, honest, followed up when she said she would and offered advice on how to proceed.
To have a signed offer I was very happy with and in a week in the times we live in is outstanding
Verified by RateMyAgent
Mark
Vendor
We brought and sold through Shantelle, and tbh would not ever go through anyone else. Shes a ripper
Tony Smith
Vendor
Agree Shantelle was great to deal with when I sold my properties in the past. Great communicator who is really organised
Leighroy Sporle
Vendor
We had the most incredibly professional and attentive experience with selling my 95 year old father’s unit. Pat was so careful to make sure my father was happy with everything and was so patient with questions and met all my father’s wishes in the quick sale. He got back to us after each inspection and even gave us great advice about being patient and not accepting the first offer we had been given. And with his help, my Dad got exactly what he wanted! One of the team members Hayley was fabulous too and I would recommend YPA to anyone!
Lyn Bill Mandouit
Vendor
Lisa is truely amazing and I always recommend Lisa 100% to everyone I know selling their properties
Julie Cuthbert
Vendor
5 Stars
Brialey Cole
Tenant
Faultless experience
Can not fault the service we’ve received from the team at YPA - from helping us find the right house after a tiresome search to ensuring we had our keys easily amidst the onset of stage four restrictions to also providing quick response and action to our enquiries after moving in. Very happy and grateful we’ve rented through YPA!
Verified by RateMyAgent
Nicole & Ewan Izatt
Tenant
Awesome Agency
I have had a great experience so far! Very attentive and fast responses
Verified by RateMyAgent
Mia Briggs
Tenant
Responsive and nice!
Lisa was great! She always responded promptly to our calls and emails, and was lots of help getting through the settlement process even during Stage 4 lockdown (just terrible timing on our part!). Very happy with Lisa's services!
Verified by RateMyAgent
Mikhail & Shara
Purchaser
Great Agent
Lisa was very responsive and easy to deal with. Answered all our questions and returned calls and emails quickly. Definitely recommend.
Verified by RateMyAgent
Matt and Katie
Purchaser
Amazing service, amazing outcome.
After meeting Lisa a few years ago, we knew that when it came time to sell our house we wanted Lisa to be the one to sell it. We are beyond happy with our choice. From the moment we told Lisa we were ready to sell she just made the whole process so easy and enjoyable. She knew what was needed to get the best price for our house, was on the ball with getting photos, styling and inspections organised and was in constant communication with us so we knew exactly what was happening. To say Lisa goes above and beyond is an understatement. The joy that she projected when she rang to let us know our house had sold matched our own. Thank you Lisa, we truly appreciate everything you have done for us.
Verified by RateMyAgent
Aaron and Kate
Vendor
Lisa Totaros professionalism, her knowledge of the market, her timely responses to my queries and continuous feedback gave me so much reassurance during the sales campaign..
Lisas experience is demonstrated in her attention to detail, her transparent processes and exceptional communication.
Above all Lisa’s commitment to deliver the best results with as little stress as possible was most highly regarded, her warmth and care go above and beyond and for that I am most grateful.
Seller
Vendor
Hayey did a wonderful job when it come time to sell our house. Hayley went above and beyond to provide us with a wonderful and pleasant service.
Thank you Hayley
Seller
Vendor
Hayley was very prompt in responding to matters regarding the house purchase and was always checking in to see if any further support was needed. Thank you Hayley for making the house buying process effortless and for being a pleasure to deal with!
Bree
Purchaser
Hayley kindly dropped off a nice bottle of bubbly for us to celebrate the sale of our Menzies Drive property and collected one copy of house keys (front doors) from us.
Just wanted to send a thank you message to all at YPA who have helped us with the sale of my house – particularly Lisa T. You’ve all been great to work with.
Although we’re relocating to Kyneton, YPA will continue to manage my rental property so I’m sure we will still be in touch.
Thanks again everyone and keep well and healthy.
Keep safe and warm
Cathie Briggs
Vendor
Professional and Genuine
Our first meeting with Shantelle was very friendly, and most of all very professional and genuine throughout the process of buying our new home. Shantelle always kept us informed right through the whole process. Her dedication to providing a great service made the entire process of buying easy and stress free. We would certainly have no hesitation in recommending Shantelle to anyone selling. Thank you so much Shantelle
Cheers
Rosemary and Mick (Arthur)
Verified by RateMyAgent
Arthur and Rosemary
Purchaser
Warm and friendly service
Shantelle was professional and knowledgeable. Was easy to keep in touch with and answered any questions we had. Really helped with the process for buying our first home
Verified by RateMyAgent
Jed and Tarryn
Purchaser
An experience based on mutual respect.
This is the second house that Lisa has sold for us in 6 months. This one was a challenge for various reasons outside of our control. We were in constant communication which made the setbacks along the way bearable. In the end Lisa was able to achieve an outstanding result in a vulnerable market. Her knowledge and experience was pivotal to this outcome.
Verified by RateMyAgent
Anthony
Vendor
Our experience was really good. We enjoyed the journey of selling our house.
Our experience was fantastic!
We were always updated and how many interested people called and wanted to see our house.
Communication was key!
Verified by RateMyAgent
Goce and Mence
Vendor
Simple and easy
Lisa made the entire process simple and easy for us to understand.
Verified by RateMyAgent
Sarah and Haydn
Purchaser
AMAZING EXPERIENCE!!!!
We had an amazing experience with Lisa and the team at YPA.
It was our first time selling and Lisa walked us through the process perfectly. She took the time to listen to our needs and did everything she could to ensure the best possible outcome.
Verified by RateMyAgent
Benjamin and Natasha
Vendor
Best in Sunbury
Aboustley a pleasure dealing with fantastic and professional lady.
Highly recommended
Verified by RateMyAgent
Pierre and Micheline
Vendor
Simply the best in Sunbury
After visiting all the local agents in Sunbury I was fortunate to find YPA!
Maria was a pleasure to deal with, very proactive and professional as well as friendly, patient and understanding. Under a tight schedule she went above and beyond securing our rental property within hours of lodging the paperwork. It made us feel like we had our own ' Personal Agent' I would highly recommend her and the team at YPA Sunbury.
Verified by RateMyAgent
David McEwan and Paul Butler
Tenant
Best in Sunbury
Very pleased with the service they provide
Verified by RateMyAgent
Ivana and Mark Roberts
Landlord
Fantastic Agency
All of the team at YPA Estate Agents Sunbury are amazing! We recently took the step to purchase our first investment property. Shantelle the selling agent was very professional and helpful. We then signed up with the YPA rental department and both Tanya and Hayley have been fantastic. We would highly recommend them and cannot be happier with our choice of YPA Estate Agents Sunbury.
Verified by RateMyAgent
Rodney and Karen Challis
Landlord
Fantastic agency
Very good and very helpful
Verified by RateMyAgent
Mia Cannolo & Thomas Hogbin
Tenant
Tanya is terrific and all her answered the questions we had when we called
Tanya went above and beyond the normal duties of an Agent, she could not do enough to help and advise us and we will always be eternally grateful to her. She is a great asset to the Company and we would certainly recommend you to anyone and everyone.
Verified by RateMyAgent
Lynne Edwell & Stefan Slucki
Tenant
Professional and friendly team
Staff have been very helpful in helping me secure a new rental after my current one was sold!
The sales staff were excellent to deal with when my current property was on the market, always ensuring the 'open for inspection' times were scheduled when convenient and with ample notice. All communication was thorough, friendly and professional.
Verified by RateMyAgent
Bernadette McGrath
Tenant
Great Agency
Easy to deal with, prompt service, friendly team.
Verified by RateMyAgent
Amanda Oliver
Tenant
Great agency!
Absolutely great service! Wouldn’t go anywhere else
Verified by RateMyAgent
John bas
Landlord
Very happy with ypa Sunbury
Hi
First time with ypa Sunbury and couldn’t be more happy ! Had a issue with maintenance and was sorted within hours! Thumbs up from me! Thank you
Verified by RateMyAgent
Kristopher Barnett
Tenant
Amazing agency
Our experience with YPA has been incredible, with very friendly and professional staff we have been able to settle in nicely. Many thanks to the YPA team for the help and support finding our new place.
Verified by RateMyAgent
Brialey Cole & Zachary Den Houting
Tenant
Very good agent
Very professional awesome
Verified by RateMyAgent
Ruihe Zhao
Landlord
In for the long haul.
From the first conversation with Shantelle I felt she was enthusiastic and helpful. Our contact continued over the months and she was always available to give advice without the pressure on getting me to sign up.
Once I signed up with YPA the advice and support from Shantelle enabled me to sell my property within the first week of placing it on the market!
Verified by RateMyAgent
Karen
Vendor
Good communication throughout sale campaign
Lisa was very good to deal with as part of our sale process and provided clear advice and communication.
Verified by RateMyAgent
Robert
Vendor
All went great thanks
Shantelle was easy to deal with thanks
Verified by RateMyAgent
Gerhard
Vendor
Great customer service and support purchasing our first home!
Shantelle was lovely! Always answered calls, always got back to us - super helpful and friendly with all our questions and queries
Verified by RateMyAgent
Jack and Jordan
Purchaser
Could not rate the service we received from Lisa highly enough.
In searching for our first home we dealt with numerous estate agents. Lisa was by far the most pleasant to deal with. Her professionalism, honesty and customer service are second to none. Being first time buyers, we found the process of buying a home a bit daunting. However, Lisa’s support, advice, and willingness to respond to any enquiries ensured it was a very smooth process for us. We would be very excited to work with Lisa again.
We would also like to add that Lisa’s assistant, Hayley, was a joy to deal with. Her friendliness and professionalism contributed to our overall positive experience.
Verified by RateMyAgent
James and Sophie
Purchaser
Excellent and Conscientious
I recently purchased a property that Shantelle was the agent for. Shantelle made the process very easy and was very responsive on any request I had. Living in NSW and buying a property in Victoria adds extra complexity and Shantelle was a wonderful help the whole way.
Verified by RateMyAgent
Michael
Purchaser
Excellent first home buying experience!
Hayley is professional, reliable, prompt and knowledgeable. She answered all of our “stupid questions” without judgement, and made our first home buying experience enjoyable. We feel so lucky to have a house we love, for a price we love, and to have had such a good experience getting it. Her insight into the market and negotiating was very helpful, and her flexibility allowed us to consider what we wanted without feeling pressured. Thank you so much Hayley!
Verified by RateMyAgent
Lisa
Purchaser
Sale of property
Shantelle was fantastic, she communicated with us on a regular basis, her knowledge was great and i would recommend her to anyone wanting to sell, we can't thank you enough.
Verified by RateMyAgent
Bryan and Cheryl
Vendor
Selling House
Lisa is a great agent, I'm so happy l chose her to sell our house, thankyou Lisa
Verified by RateMyAgent
Vera
Vendor
First home experience made easy
Lisa was nothing but a pleasure to deal with. She made everything clear and went into depth with any enquiries. 10/10 thanks a lot Lisa!
Verified by RateMyAgent
Nathan
Purchaser
great service
Shantelle really helped us in securing our first home. she was very helpful and transparent throughout the whole transaction. Shantelle really went the extra mile often working overtime to assist us
Verified by RateMyAgent
Micah and Yuki
Purchaser
Helpful and down to earth Agent
Lisa was approachable, down to earth and very clear in providing the expections of the seller so that their were no illusions on the acquisition of the property which we greatly appreciated. She was always available to answer any queries and reshow us properties. Would definitely buy through YPA again when looking for another property.
Verified by RateMyAgent
Gian and Paula
Purchaser
Shantelle was very professional and kept us updated on the progress of our offer. She was very flexible and responsive to all our queries. I would highly recommend her services.
Raymond Molumby
Purchaser
5 Stars
Positive: Professionalism (Google Reviews)
Goce Toseski
Vendor
Wonderful client service and support
Lisa wasn't just selling a house, she was walking clients through an emotional journey. She uses not only her skills and expert knowledge, but more importantly has a patient and warm manner to handle what is a major milestone in the lives of the people she is dealing with. As buyers we felt she was constantly support both us and the sellor, ensuring the process was thorough and treated us as unique clients not just another transaction.
Verified by RateMyAgent
Megan and Loryan
Purchaser
Awesome Agent!
Shantelle was very professional and genuine through the whole process. We always felt Shantelle had our best interest at heart, and was always available and contactable whenever we had a question. We received in depth updates and feedback and were always kept in the loop with how the sale was progressing. Would 100% recommend Shantelle to everyone!
Verified by RateMyAgent
Barry and Jessica
Vendor
10/10 experience
my experience with Lisa was fantastic from the very beginning. Lisa is very transparent, thorough and honest. The process was very smooth and communication was exceptional. Lisa's professionalism is one of the best I've worked with, I will absolutely be recommending her service to others.
Verified by RateMyAgent
Alex
Purchaser
Very professional and great service!
Shantelle was a pleasure to deal with, was very informative and kept us updated on the progress of our offer. I would highly recommend her services.
Verified by RateMyAgent
Ray and Joanne
Purchaser
Service of sale
Lisa was a terrific help in securing the purchase of my property. She was very knowledgeable, very responsive and very insightful.
Verified by RateMyAgent
Shaun
Purchaser
Experience and knowledge beyond compare
We were looking for our first home and had attended many inspections. Unfortunately at some of the homes we were made to feel that because we were young we weren't worth the time. Which meant that we did not make offers, simply due to agents interaction with us. Lisa's interaction with us was different, we were given the time and her professionalism was outstanding. Her attention to detail and knowledge of the property was to be admired. We are very fortunate to have been able to buy our first home through such and amazing agent.
Thank-you Lisa for all your hard work, it was greatly appreciated.
Verified by RateMyAgent
Tomecka and Dylan
Purchaser
Selling during a pandemic.
It’s stressful enough just selling your home let alone during a global pandemic! Shantelle was a breath of fresh air for us in such a stressful time!
She makes herself available at all hours of the day and always responds to your questions and messages. Shantelle is a wonderful agent if you’re looking for a highly communicative, flexible agent. The whole YPA team was very friendly.
Verified by RateMyAgent
Caitlin and Nathan
Vendor
Great To Deal with
Patrick and the team were awsome and professional Will recommend to other people
Verified by RateMyAgent
Steven
Vendor
10 out of 10. Would highly recommend
With Lisa’s extensive market knowledge of the area I was able to get a quick sale even through the Covid-19 Pandemic.
Excellent communication throughout the sale and settlement process.
Verified by RateMyAgent
Goce
Vendor
Really good, always updated us and guided us through the process
Our experience with Shantelle was very good, she advised us and guided us through the process of selling our home, as this was the first house we have sold she made a daunting process a much easier one.
I recommend if you are looking to sell your home to give Shantelle at YPA a call.
Verified by RateMyAgent
Simon
Vendor
Fabulous friendly and professional service.
We were having to put my father’s unit on the market for him to go into aged care because of health problems,and felt quite anxious about the whole thing, as my father was unable to do by himself,and we were hoping to find a realestate person who could be patient with my Dad’s questions and be considerate of making it as easy for him to understand. We are so happy we found Patrick from YPA. He is such a professional guy, but has also shown compassion for my Dad,to have confidence in the entire process. Patrick was in constant contact with us with any updates and after each open house, rang to let us know how things went. He also gave us advice about how the selling process usually takes place,even when we might be keen to take an offer, he thought that the offer was a understated. And after 3 weeks, it was sold without much stress at all. Mainly due to the fact of how much faith we learned to have in Patrick handling the sale.We would strongly recommend YPA to anyone after our experience. Thanks to Pat and his fabulous team!
Verified by RateMyAgent
William
Vendor
All of the team at YPA Estate Agents Sunbury are amazing! We recently took the step to purchase our first investment property. Shantelle the selling agent was very professional and helpful. We then signed up with the YPA rental department and both Tanya and Hayley have been fantastic. We would highly recommend them and cannot be happier with our choice of YPA Estate Agents Sunbury.
Karen Challis
Landlord
Lisa helped to sell my home of 35 years
Lisa's knowledge and her ability to explain clearly made it easy for me to make decisions when needed. She was never pushy or judgmental, but provided a clear explanation and suggestions for improved sales possibilities. I'd definitely recommend Lisa.
Cathie
Vendor
100% Professional
When I sold my house I specifically asked for Lisa to help me. In my opinion, Lisa is the best in the business. I was extremely happy with my sale price, and Lisa's professionalism, and that I was kept informed every step of the way. I would absolutely recommend Lisa to anyone selling their property.
Verified by RateMyAgent
Cindy
Vendor
Easy to deal with
Communication was excellent
Robert
Purchaser
Great service
Patrick and his team were very knowledgeable about sales in the area and were very helpful in the preperation through to the sale of my property.
Tracy
Vendor
Our Family home
We brought our forever home through YPA and couldn't have done it without the help of Patrick.
Patrick sold our little humble abode within 2 weeks of being on the market which allowed us to buy our new forever home.
Thank you Patrick for all your hard work.
Sheridan and Zachary
Purchaser
What an experience!
From the very first inspection we made with Shantelle to the final, her knowledge, professionalism and advice far outweighted any expectation.
She had made every aspect of our purchase smooth, easy, and as stress free as it can be.
I would HIGHLY reccomend her to anyone needing an agent.
Dom Ellis
Purchaser
5 Stars
Positive: Professionalism, Responsiveness
Simply the best in Sunbury
After visiting all the local agents in Sunbury I was fortunate to find YPA!
Maria was a pleasure to deal with, very proactive and professional as well as friendly, patient and understanding. Under a tight schedule she went above and beyond securing our rental property within hours of lodging the paperwork. It made us feel like we had our own ' Personal Agent' I would highly recommend her and the team at YPA Sunbury.
David McEwan
Tenant
The only agent you need in Sunbury is Lisa.
Lisa provides a professional and relaxed atmosphere while buying or selling. Lisa’s work ethic is second to none and makes the process not feel like a process at all. If you are thinking about a agent for buying or selling stop thinking the decision should already be made.
Taryn and Trent
Vendor
What an experience!
From the very first inspection we made with Shantelle to the final, her knowledge, professionalism and advice far outweighted any expectation.
She had made every aspect of our purchase smooth, easy, and as stress free as it can be.
I would HIGHLY reccomend her to anyone needing an agent.
Dominic
Purchaser
Super helpful!
We started house hunting during the height of Covid restrictions. Shantelle was able to set up a number of houses for private inspection after hours & on the weekend, which made the whole process really smooth as we don’t live nearby to Sunbury. She was able to give us some local knowledge of the Sunbury area, was aware of what we were looking for, and showed us houses which fitted (the one we ended up purchasing was one that Shantelle suggested).
Shantelle has been so lovely and helpful, we found working with her really refreshing. We had expected dealing with real estate agents to be somewhat stressful and frustrating but our experience ended up being really positive so far!
Christopher and Irene
Purchaser
Positive: Professionalism, Quality, Responsiveness, Value
The team at YPA Sunbury are my go to for all my real estate needs in Sunbury and Diggers Rest. Their professionalism and experience is the best I have come across. I would recommend them to anybody and encourage others to use them. Thanks for everything. YOU ARE A GREAT TEAM.
Kim Govett
Purchaser
Quick sale
Shantelle was very professional and friendly. Her communication was very good.
Thank you for the quick sale.
Hilkka and Erkki
Vendor
We brought our first property with Lisa and knew from date dot that when we were ready to sell that Lisa would be our property agent.
Lisa was extremely helpful and very patience. She kept us updated with every step of the process and always made us feel that we could contact her with any questions or concerns we had.
Thank you Lisa for you support and selling our home.
Courtney Heath
Vendor
Lisa is a real pleasure to deal with. She is knowledgeable and personable. She is also honest and direct, which makes her stand out as the excellent choice we made when we decided to sell our home.
Cecilia Godfrey
Vendor
Everything about our YPA Sunbury experience has been exceptional.
The staff are always friendly and greet us with a smile. I love the propertyme app. All in one place and makes it easy to keep track of our responsibilities as renters and easy to communicate with YPA.
Our maintenance requests were just as easy and we were happy with the way they were managed. The people who came to install were great. John Grioli from Mr Antenna and Handyman Charlie were friendly and efficient.
This is the first time we have been renters. Anecdotally, I have heard some terrible things about Real Estate agents and the way they treat renters and/or fail to meet their responsibilities to renters. None of that applies to YPA Sunbury. Completely the opposite and we are very happy to be renting through YPA.
Deborah Haywood
Tenant
Highly professional and knowledgeable. Lisa is meticulous in all areas of her work. She was very approachable & nothing was too much trouble. What Impressed us the most about Lisa was that she took the time to get to know & appreciate every intricate detail of our property. Thank you for you hard work, patience and understanding during a trying time.
Michelle White
Vendor
First time I've needed to find a rental property since my uni days.
Tanya has been amazing helping me find the ideal property for my daughter and myself. Service has been incredibly professional through the whole process. Both Tanya and Gigi are highly recommended!
Gareth Thomas
Tenant
5 Stars were given - no text
Danielle Incata
Landlord
A real pleasure to deal with
Lisa is a real pleasure to deal with. She is knowledgeable and personable. She is also honest and direct, which makes her stand out as the excellent choice we made when we decided to sell our home.
Anthony and Cecilia
Vendor
Sale of Sunbury Property
Lisa combines friendliness & charm with knowledge & professionalism.
From our first meeting her preparation, advice & can-do attitude stood out - always contactable & available when needed.
Lisa made sure we were always kept informed & updated - will certainly be engaging with Lisa in future real estate ventures & highly recommend her to other prospective clients.
Judy and Tony
Vendor
Friendly and professional
The quote stating the expected selling price was realistic, communicated regularly and kept us updated of the progress throughout the selling process.
Vzma & Imran
Vendor
Shantelle is the consummate professional.
Shantelle worked tirelessly to market and ultimately sell our three properties through a difficult time.
We have recommended her to our friends who are in the process of selling and have no hesitation in relaying that recommendation here.
To put it simply, she is a “Gun”.
John and Kaylene
Vendor
5 Star Agent
Lisa is an expert who exceled at her job. We have bought and sold property from Lisa and cannot speak more highly of her communication, professionalism and knowledge.
Claire McGoldrick
Vendor
We love Lisa !
Lisa was always available for us to communicate with, she made the process so easy . Her knowledge on everything was outstanding and nothing was ever too much trouble.
We hope we get to work with Lisa in the future as she is such a good agent.
Ellie and Brendan
Purchaser
Lisa is the perfect choice when selling your home.
Lisa was highly recommended too us. Lisa was very professional. Her honesty and integrity, bubbly personality and knowledge gave my Father comfort during a very difficult time. Lisa provided us a quick sale with the outcome we wanted to achieve. We would get Lisa to represent us in any future sales.
Rick and Bev
Vendor
Very happy
Very professional and prompt to deal with
James
Purchaser
Informative and accessible
Lisa was very good at meeting our requests and requirements particularly in requesting ad hoc visits to property
I would recommend Lisa to anyone looking to purchase a property in the Sunbury region
Malcolm & Margaret
Purchaser
Friendly and Helpfull
When I sold my property with Lisa I found her knowledge of the area and possible buyers to be exceptional and beyond what expectations I had.
Lisa is caring and goes above and beyond for her clients, I would be willing to work with her again
Matthew and Nicole
Vendor
Very helpful and friendly.
Lisa was ever so nice during the process. Lisa was very punctual and always quick to answer questions and query’s we had regarding the property. It was a Very enjoyable experience purchasing a property with Lisa.
Natalie and Luke
Purchaser
Very impressive agent
Lisa is very experienced, knowledgeable, & gets the job done.
Every moment of my experience selling with Lisa has been a breeze & the results show for her talent in real estate.
Strongly recommended & would be using Lisa going forward in the future.
James
Vendor
Thank you Lisa
Thank you Lisa for your efficient and professional service.
Lisa was always available when needed and always kept us updated. Despite the current Covid circumstances we achieved a great outcome. Absolutely pleasant to deal with!
Jennifer
Vendor
Genuine, knowledgeable and made the process of buying a house too easy
Shantelle has been awesome during what I assumed would have been a stressful time. Shantelle is knowledgeable, extremely friendly and was willing to accommodate for my crazy work hours during the covid epidemic.
Thanks Shantelle for making this entire process really easy and quite enjoyable.
James
Purchaser
Awesome agent
We sold in the middle of the covid -19 lockdowns , Lisa was fabulous with a cool clear direction of the best approach- she was wonderful with her quick reply’s and feedback during the process.
Elisabeth
Vendor
5 star for Lisa
LISA is an amazing lady to work. We bought our first home through her and we had fantastic experience. Excellent listener and a good responder to issue.
Syed
Purchaser
It has been such a pleasure dealing with Lisa
Lisa was so professional we felt so comfortable
Garry and Lynette
Vendor
Everything was a breeze with Lisa
We brought our first property with Lisa and knew from date dot that when we were ready to sell that Lisa would be our property agent.
Lisa was extremely helpful and very patience. She kept us updated with every step of the process and always made us feel that we could contact her with any questions or concerns we had.
Thank you Lisa for you support and selling our home.
Courtney and Craig
Vendor
Very helpful and a nice person
Lisa is very professional and always got back to us if we left a message for her to ring us. She tried very hard to get us the price we wanted. When I’m ready to sell my house I will certainly be asking Lisa to sell my house.
Rose and Thomas
Purchaser
Pleasure to do business
Lisa was polite, friendly and punctual. Her follow up and communication was very good indeed. I wouldn't hesitate to recommend Lisa for all your real estate needs.
Nick
Purchaser
Sale of 22 Phillip Drive
I approached Lisa to sell my property due to my knowledge from the purchasing of the property originally. I found Lisa to be very professional and knowledgeable. Her attentiveness to my requirements were excellent. Lisa advised me step by step all the way through to the final sale. I would recommend her to my friends and family without hesitation.
Dianne
Vendor
Best in the business and really cares about whats important
Lisa is amazing, nothing is to hard.
After searching for the right property for almost 8 years her experience helped us find the dream.
She is approachable, honest, upfront and by far one of the best agents if not THE best agent we have dealt with.
Lisa comes highly recommend.
Such a professional.
Matthew and Cassandra
Purchaser
Highest possible recommendation!
Lisa sold us our house originally and based on the way she conducted herself with our purchase we always planned to use her when she sold. On both sides of the sale we found Lisa to be very up front and sincere and most importantly never found her pushy at all. We sold our house during COVID-19 and Lisa did nothing but support us, keep our hopes high and even managed to secure a price that we were happy with. You could not ask any more of an agent and we would give Lisa the highest possible recommendation!!
Ryan
Vendor
YPA Sunbury
Shantelle was wonderful to deal with. Was very accomodating to our schedule to get us through opens, kept us informed, and had excellent communication (Always rang or messaged back). Very friendly and knowledgeable.
Billy and Sheridan
Purchaser
Was dedicated and efficient, his advice was accurate during the current home sale climate
Patrick gave excellent advice and achieved excellent results. He was diligent whilst remaining realistic. Patrick answered any and all questions and considering he and YPA had to tie in three sales simultaneously. We were highly impressed and satisfied with the results! Thankyou to Patrick and the YPA team!
Sarah
Vendor
Great service and attention to the market
We felt Pat had a great insight into the market during a downturn and following his advice and patience paid dividends. Pat is open and realistic in his advice and at no time did we feel pressured or sales pitched. We strongly recommend his agency... with a honourable mention for Gigi who was an absolute star!
Justin and Tammy
Vendor
Shantelle has exceeded all of our expectations in the sale of our Sunbury property.
From the outset, Shantelle was open & honest about what to expect going into the sale of our property and, apart from her obvious expertise and professional approach, she was personable, friendly & obviously empathetic to our reservations going into this daunting experience in truly trying times.
With regular feedback, Shantelle always kept us in the loop & supported by a great team at YPA we have now reaped the rewards and can now move onto the next stage of our lives with much comfort.
Thanks Shantelle & all at YPA.
Gary and Joy
Vendor
Can't recommend highly enough
Exceptional service. Friendly and professional. Patrick, Gigi and the YPA team are wonderful. Best people possible to sell your property!
Fran
Vendor
Professional, Attentive, Determined
Lisa Totaro came highly recommended by multiple sources around the Sunbury area as the agent to use for the sale of my home.
And with that, Lisa made an excellent impression from our first meeting; I needed my house sold and Lisa did just that. But what set Lisa apart was her knowledge of the market, honest and transparent approach, thoroughness in detail and overall professionalism. The entire process was seamless as a result - and the result was a property sold in 5 days for the price I was after. Simple as that.
An important factor too is that "people buy from people they like" and this shows; Lisa has a proven track record in her field with multiple awards and accolades to her credit. Lisa had me at ease from the beginning whilst displaying a confidence in her technique and understanding of the best way to market the property.
A true professional that many others could learn from.
Gareth
Vendor
Great experience
We had a great experience with Lisa. She was pleasant and friendly and not at all pushy; when helping us buy our first home!
Thank you Lisa!
Bryce and Jenelle
Purchaser
Very professional and helpful
Shantelle is an excellent representative for YPA. She is very professional with a extensive knowledge of the properties she handles and quickly responds to any messages via email or phone.
Sebastian
Purchaser
Fantastic result in unprecedented times!!
Very happy with our final result during these uncertain times. Lisa was proactive always provided us with feedback and most of all knew from the beginning and understood the result we were after. Lisa’s bright and bubbly personality made her a pleasure to deal with at every stage.
Wayne and Lauren
Vendor
Exceptional services
We were so lucky to have been able to work along side somebody who was extremely professional. Lisa is outstanding in what she does! Lisa communicated every step of the way whilst selling our home. From the first meeting to the last we knew exactly what was happening. We couldn’t be more grateful to Lisa and her team.
Kylie and Paul
Vendor
100% Professional
I would recommend Shantelle to anyone. If you want a realistic appraisal and an agent who is looking out for your interests I would say say that you can’t find a more committed agent. 110% happy with the outcome, especially in the current market.
Robert and Kevin
Vendor
I’d like to say a massive thank you to YPA for letting us rent through them at our property for the last 4 years . Unfortunately it’s time to move onto a new home . But I’d really like to thank Tanya . For the last 3 months she has gone above & beyond to help us find a new place to call home . Tanya has kept me updated every week on new rentals coming that would suit our fussy needs haha. She always had a massive smile on her face & was brilliant on the phone . Sadly we found another home with another company but to be honest If we are ever on the look out again we would come back to Tanya for help. So thank you very much YPA for everything you have done . Especially Tanya
Kim Hogarth
Tenant
Knowledgable & Efficient
Right from the start we have been impressed with Lisa's confidence & knowledge of our local market. Her guidance throughout these difficult times gave us the belief that we would sell our property, & that has been achieved with the utmost professionalism . Thank you very much Lisa & your team at YPA
Patricia and John
Vendor
Sunbury Team
Awards
- Rate My Agent Sunbury Agency of the Year - 2019
- Rate My Agent Top 100 Agency in Australia – 2019
- Top Office Number Of Testimonials – 2019
- Top Office Number of Sales 3rd Place - 2019
- Top office Dollar Value 3rd Place - 2019
- Sales Director of the Year 2nd Place – 2019 Patrick Kilkenny
- Franchise of the year – 2019
- REB #20 Dealmaker in Australia 2018 – Lisa Totaro
- REB #46 Top 50 Women in Real Estate – Lisa Totaro
- YPA Salesperson of the Year 2013,2014, 2017,2018, 2019 – Lisa Totaro
- Highest Number of Testimonials 2019 – Lisa Totaro
- REB #42 Top 50 Women in Real Estate 2020 – Lisa Totaro
- Most Listings Sold 3rd Place 2021/2022 – Lisa Totaro
- Most Number of Sales 4th Place 2021/2022 – Lisa Totaro
- Top Office Number of Sales 5th Place 2021/2022
- Top Office Dollar Value 5th Place 2021/2022
- Outstanding Contribution Award 2021/2022 – Tracy Kilkenny
- 10 Year Service Award – 2022 Patrick Kilkenny
- 10 Year Service Award – 2022 Lisa Totaro
- Receptionist of the Year 2021/2022 – Cassandra Doria
- Runner Up Most Testimonials for Property Management 2021/2022 – Tanya Campbell
- Property Manager of the Year 2nd Place 2023 – Tanya Campbell
- Salesperson Rookie of the Year 2023 – Daniel Scarano
- Novice Auctioneer Winner 2023 – Daniel Scarano
- 1st Place Highest Number of Testimonials Property Manager 2024 – Tanya Campbell
- Top Salesperson 3rd Place Dollar Value 2024 - Lisa Totaro
- Office Manager of the year 2024 - Tracy Kilkenny
- Tanya Campbell - Support Person of the Year 2025
- Cassandra Doria - Sales Assistant of the Year 2025
- Jo Dimond - 3rd Place Property Manager of the Year 2025
- Daniel Scarano - Most Improved Salesperson 2025