I cannot speak highly enough of Jo as a property manager. Her communication has been exceptional during the end-of-lease period. At the end of my tenancy, the property was not left to the expected standard, and Jo went above and beyond to ensure it was cleaned, cleared, and restored to the same condition it was when first leased out. She genuinely treated my home as if it were her own, making sure I was happy and informed every step of the way. Jo’s professionalism, care, and dedication gave me complete peace of mind, and I would recommend her to anyone looking for a property manager who truly goes the extra mile.

Its been a very easy and seamless process dealing with Jo at YPA. We have appreciated her regular communication and updates on our property.

Jo has been sensational to deal with while looking for a rental, She has been extremely helpful and professional with all our interactions from booking an inspection right through the moving process and post move check in. By far the best real estate agent we have dealt, couldn't recommend her or the YPA Team enough!

We recently secured a rental property through YPA Estate Agents and had the absolute pleasure of dealing with Jo Dimond. Jo made the whole process a complete breeze nothing was ever too much hassle. From paying the rent and bond, to collecting the keys and going through the condition report, everything went smoothly and without stress. Jo is extremely friendly, approachable, and such a pleasant person to deal with. She made what can sometimes feel like a daunting process easy and straightforward. Thank you, Jo we really appreciate all your help and look forward to dealing with you throughout our lease term!

Thank you Jo. Excellent work. Couldn’t ask for any more. We really appreciate your work and support with us transitioning from the renting of our property to its eventual sale.

Jo Dimond is possibly the best property manager I have ever had. She is efficient, empathetic and compassionate. I called on a PH after hours support and had a call back within 10 mins. Have been with YPA for 3 years and wouldn’t go anywhere else

Jo Diamond is possibly the best property manager I have ever had. She is efficient, empathetic and compassionate. I called on a PH after hours support and had a call back within 10 mins. Have been with YPA for 3 years and wouldn’t go anywhere else

Thank you so much for all your support and being the best agent I have had in my renting experience. I will be recommending you to everyone I know who is looking to rent in the area.

Having Jo as our agent when Jo does our inspection on our property me and my wife like seeing Jo as she has such a bubbly personality and is so easy to get along with

I would like to thank you as our Property Manager during the 8.5 years we have stayed in this rental you have been a pleasure to deal with.

Have had a great experience with YPA Sunbury. My property manager Jo has always been helpful and found her to be very helpful, going above and beyond to make the rental experience a breeze.

I would like to rent any property from you guy's you have always been great to me , no complaints here, you are a great team, thank you for your efforts over the years, it's very much appreciated.

Been renting through YPA for 4 years now, always prompt on service requests and property manager Joanne is always friendly and considerate when completing inspections.

Jo as my property Manager very approachable and rapid respond to my enquiries. I am a happy tenant since 2019.

I am currently renting with YPA Sunbury and directly with Jo Diamond. YPA Sunbury over the last 4 or so years of having them manage the property have been outstanding. Any issues have been rectified in a timely manner and all communication is always responded to. In many years of renting I haven't experienced such a high level of professionalism and ease with a rental agency.

We have been renting through YPA Sunbury for almost two years now. Our property manager Joanne made finding and leasing the perfect property for us smooth and simple. Moving from interstate became a much better experience than what we were expecting.

Jo from YPA has been great support in getting us settled into our new place. From the day we met Jo, she greeted us with a warm and bubbly personality. Any issue we’ve had with the property have been promptly fixed, allowing us to feel comfortable in our new home. We appreciate the team for going above and beyond. Thanks :)

YPA have been the best real estate agency that I have dealt with. Their level of professionalism is exceptional. My agent Joanne specifically is wonderful, very lovely and caring as well as being incredibly knowledgeable and helpful. I highly recommend them to anyone

The staff at YPA are friendly, professional and always willing to help. I can't recommend them enough!, Try them, you will not be disappointed! I've been lucky enough to be with YPA for the last 3 properties I've leased and the property managers I've had have been so wonderful to us, that's why I choose them time and again! I've loved their people, always give great service with a smooth and friendly service 10 out of 10 from me.

I have been renting through YPA for a few years now and can honestly say they have been the best real estate agent I have ever dealt with. Always friendly, helpful, easy to talk with, and I have loved some of the family/kids events they put on through out the year. Highly recommended. Special mention to Jo who has been great assisting me with my lease transfer into my name!

Excellent property manager Jo, always on to things quickly and very helpful. We have been with YPA for many years, always go above and beyond!

From the very beginning when we moved to Sunbury our property Manager Joanne Dimond went out of her way to get us our first rental with Ypa, she was amazing , whenever we needed things done,it appeared she dropped everything to get it done quickly,the last property we leased was up for sale ,and she was so effective on getting another property for us, which took a lot of stress for Matt and myself, couldn't ask for a better property manager thankyou so much Jo and Ypa staff members,Many thanks Leanne and Matt.

The team at ypa have been so incredible, made our move the best experience, thank you so much!! And thanks Jo for being an incredible property manager

Jo our Property Manager at YPA is amazing, always easy to approach and gets everything fixed asap and follows up. Jo is a legend !!

I have been with YPA for 3 years, Joanne is the best property manager that I have ever had, friendly helpful and an asset to YPA.

Patrick kilkenny and staff including Jenni and Jo, you guys have been so wonderful in our time of need. Your professional expertise has us living in a wonderful rental while we rebuild. Thank you from the bottom on my heart xo We are so grateful for your love and support. Xo

Very friendly and nice staff and agents. Always helpful and making sure we are looked after.

The most supportive, caring realestate I have ever dealt with. Big shout out to Joanne Diamond amazing to deal with.

We have loved our time at this place and hope we can enjoy more in the next coming years. YPA have been amazing with everything and our property agent always makes sure if we need something done, it will be fixed right away.

I've been renting with ypa Sunbury for many years and have been very happy with their services. Jo has been absolutely amazing at answering all questions, and helping.

Dealing with Joanne at YPA, Sunbury - Rental Department has been a pleasure. She is professional, efficient and friendly. Her recommendation on obtaining a suitable tenant for us was very helpful.

Highly recommend, friendly staff and extremely helpful.

Jo Dimond has recently gone above and beyond in helping us repair and re-rent our investment property. Managing this remotely was difficult and Jo's help was invaluable in getting the works completed so that new tenants could move in. Would highly recommend Jo if you are looking for a knowledgeable and reliable property manager.

Jo at YPA has done an amazing job of managing my property. Very grateful to have her on my team. Highly recommend her and the YPA Sunbury team!

5 Stars!

Excellent service. Pay close attention to details.

I'm very appreciative of your continued hard work and commitment to see the terms of the lease met by not just the Tenant but myself as Owner as well.

Many thanks for your good work with managing this tenancy

I Highly recommend YPA as they have great customer service and are very helpful with any problem you may have. I have personally never had a more pleasant experience with any other real-estate in Sunbury. Joanne went out of her way to help me with getting my gas connection working, ...very impressed

Hi Karen, We are speechless with all the help you and Jo have given us with this matter. Thank you very much, it takes a big load from our shoulders right before Christmas. Please extend our thank you to Jo, you guys are amazing. Best regards, Ricardo and Thalyta

Hi Jo, Thank you very much for your Continual Fantastic effort helping us through the past few weeks with the whole process since our last tenant left.

Jo Dimond has been an absolute star to deal with! She has been responsive, helpful and has put us at ease throughout the process. Id highly recommend Jo and her team.

We recently had to break our rental lease. It was something I was dreading but Jo Dimond at YPA Sunbury made the whole process easy! I wish to thank her for her professionalism and making the whole process stress free and always keeping us in the loop. Thanks heaps Jo, great work!

After having owned my own home for a number of years the thought of renting a property was daunting. I spoke with the amazing team at YPA and they assured me it wasn’t going to be as massive a task as I had assumed. The team are brilliant. Was in a property shortly afterwards. Thanks to everyone at YPA. Highly recommended

Spoke to Joanne about possible rentals she was very professional and went above and beyond to assist with our enquiry

Great team at YPA. Jo was clear in her communication and prompt with following up on my query. Thanks again. Julie

Joanne is wonderful to deal with, very professional and helpful.

I highly recommend YPA Sunbury, they provide excellent service

Have dealt with YPA Sunbury on several occasions, and always felt they cared. Joanne is especially sincere and meticulous. I could not be more impressed by the service!

A really great experience! I’m always a bit hesitant with realestate agents but I was pleasantly surprised. The team really made me feel comfortable and provided helpful and honest info. I never felt any pressure to sign on the dotted line and I feel great about my decision. Thanks again!

5 STARS

My experience with dealing with the property management team of YPA has been excellent with clear communication and excellent customer service, highly recommend

Highly recommended YPA they provided excellent service and extensive knowledge of the Sunbury area.

I found the YPA team to be knowledgeable and professional. They communicated clearly and produced great results

Looking for a pet friendly rental, the property manager couldn’t have been helpful. Extensive knowledge of the area, excellent communication keeping us updated with any new listings.

Joanne valued our house last year. She was professional and organised and a pleasure to deal with.

I found the ypa property management team very helpful

Joanne was so helpful. Best service. I couldn't be happier ️

Joanne from YPA Sunbury was very helpful with my enquiry regarding rental properties

YPA Sunbury have managed my investment property for the last 8 years. They have done a fantastic job over that time, I really couldn’t fault them. They have always been very friendly and honest. Joanne has been extremely timely with all correspondence and I would highly recommend her and her team for all your property management needs.

Thank you Jo Dimond for all your assistance and help. It was a pleasure speaking to you and guiding me with all your knowledge. Will stay in touch.

Jo Dimond is my most friendly person l have ever meet Jo will all ways do her best to help you out go YPA you have a winner there

Rental departments great. Jo and Jenny are very helpful, would recommend YPA.

Great Team at YPA! Especially Joanne Dimond YPA Sunbury

Jo is an absolutely lovely person to work with. She had answers for all my questions and was extremely helpful! very impressed with YPA Sunbury

Found my experience with YPA to be both Professional and Personal delivering what they had promised me on time. Very attentive staff and would recommend their services.

If you want something done find a busy person !! Joanne is so helpful and professional… highly recommend

I would highly recommend Joanne Dimond. With her extensive knowledge and experience, combined with her patient approach, Joanne made an otherwise stressful event into a smooth and successful process.

Joanne is absolutely amazing, the best property manager I have ever had. Any queries or anything I need is answered promptly and with great kindness.

Thank you Jo for your Excellent customer service the other day. Your knowledge in the housing rental market and your professionalism is amazing and I would highly recommend you and YPA to my friends and family.

5 STARS

Joanne is a wonderful property manager, is very helpful and kind. Always answers my questions!

Hi there, Just wanted to say a big thank you to Jo Dimond for being absolutely amazing and understanding in a hard living situation and going above and beyond to do her best to help, just wanted to let you know that none of that went unappreciated. Have a great Christmas and a Happy New Year ? kind regards Rebecca Lane