Sophie has 15 years experience in the real estate scene. Sophie is a welcomed addition to the YPA Family. Sophie specialises in property management. With a broad knowledge of the Residential Tenancies Act, and a warm and friendly personality, Sophie delivers an amazing level of customer service. As a homeowner herself and past tenant, Sophie understands her landlords and tenants need for peace of mind and is always willing to go above and beyond to deliver the best results. Sophie pays close attention to arrears, routine inspections and the day to day running of a portfolio.
I have worked with Sophie of YPA Dromana for 3 years now and have had a very positive experience in the way she and the YPA business service rental properties. A number of key points include: Excellent yearly inspection report including pictures and detailed descriptions of any maintenance works required. Prompt management of building repair requirements. Excellent communication relative to lease agreements, payments and any issues etc. Sophie in particular knows her trade very well and is able to support both tenants and owners to run agreements smoothly. Thank you Sophie and the whole YPA team :)
Excellent service, great prompt communication, professional, well researched and easy to deal with. I have been renting a house from YPA for over a year now and I couldn't be happier with their service. Sophie has been particularly exceptional, she got us into the house promptly, no hassles, any concerns throughout the year were attended to right away. I have two young children so things do happen ie. the security button was pressed by my child multiple times and we even locked ourselves out. Sophie and the whole team helped me out each time within minutes. They always made me feel at ease, looked after and they do it in such a friendly manner that you laugh through each situation. However it wasn't until my parents wanted information on their investment property that I realised how exceptional YPA is. Sophie was on the case right away. After just a day, I received an in-depth report for all I needed to know. The information was on point, current and guiding. Just driving around the Mornington Peninsula you can see the YPA presence, the big bright yellow boards definitely stand out. I have been impressed by the professionalism of YPA on all fronts and I would highly recommend them.
Responsive, respectful and great communicators Absolute gold star for customer service, responsiveness and communication. Our property manager Sophie responded quickly and efficiently to any issues and was able to address any concerns easily due to broad range of experience and personal skills. Thanks for being respectful of us “renters” while advocating for your rental provider and so clear and easy for us to deal with. Cheers
Nothing too much trouble! From the inspection to signing the lease paperwork, Sophie has been great to deal with! Made it really easy, explained all the jargon and felt like a breeze! From the get go feels like you’ve known her forever! Thanks for teeing us up with our new home to start a family in! Much appreciated!!
Prudence Freeth & Ben Blanche
Hassle Free As a long term Landlord it is always important to choose the right Real Estate Agent and Property Manager . Sophie Peters @ YPA Dromana has been managing our Dromana Property for many years now. Sophie has always been very responsive with handling the requirements of both landlord and our tenant. Nothing is ever an issue and it made dealing with Sophie at YPA Dromana a pleasure.
Fantastic Property Management Sophie Peters is professional and managers my property very well. She keeps me informed throughout the year and attends to all the maintenance requests. I would highly recommend her to manage your property needs.
Very happy Sophie Peters has managed our rental property for a few years. We have always found Sophie to be very professional and organised, when we have any problems they are managed swiftly . Her communication is excellent and we very happy with her service.
We have had our rental property for over 4 years with ypa and Sophie Peters is our property manager. She is very efficient with communication and finalising all maintenance with the property. It’s reassuring as we live in Melbourne and have never had any issues.
Great at what they do Sophie has been managing our rental in Safety Beach for a few years now and she has always been pre-active in keeping me up to date with the industry changes and also when our property needs some TLC. With the recent floods Sophie was in contact with me regularly as our street had a bit of water and we were at risk of flooding. In the end we were ok but it was re-assuring knowing Sophie was all over it for us.
Leasing our house through YPA It has been a pleasure working with Sophie this year as we converted our house from short term to a long-term lease. She has been extremely professional, answering my queries promptly and in a friendly manner and we have developed a very easy-going cooperative relationship. In addition, we are extremely happy with our tenant. I would be very happy to recommend YPA to others.
We have always found all your staff very friendly & a pleasure to deal with Your staff have always kept us up to date on our obligations as Landlords, your choice of tenant was just right for our property, as before your agency took over, we had a very bad experience so we are grateful for your screening process, you kept us up to date on rental trends & pricing & any queries we had were dealt with immediately, Once again we would like to thank all your staff for their professionalism.
Joseph & Therese
YPA is very accommodating, supportive to any need's you may have agency. Their approach is professional and reliable. A big thank you to Sophie Peters my property manager, for her excellent skills to manage any situation which comes her way!
Professional, efficient Sophie is very professional property manager, she looks after both landlord and tenant benefits, responses quickly. I feel very lucky to have her as my property manager!
Perfect example of professionalism When we were told by our previous agent to vacate property in certain time it was hard to get house then Ypa come to the rescue. Sophie the agent was very good with the process and got this house in few days. Always highly recommend Ypa dromana.
Good listener Sophie Peters is very knowledgeable and is honest with her approach. I had great concerns to rent my property again after having some bad experiences. I love my little place, something that government agencies do not seem to understand, in particular with all the new legislation! Sophie takes the time to do her due diligence, which has put my mind at ease. Thank you so much Sophie!
Great communication and market knowledge! Sophie guided us throughout the rental process and we were impressed with her knowledge of the market. Sophie was very easy to communicate with and always happy to answer our silly questions. Our house was rented within 1 week of going online! Would recommend
Excellent Service As a tenant, Sophie has been excellent to us. A great communicator through the entire process, clear & prompt paperwork. Trades & inspections were coordinated with ease. There were a number of times that she went above and beyond to assist in making us feel right at home in a new area & we are grateful for that. We would definitely recommend Sophie.
Rhiannon King & Marian Scott
Sophie Peters is a wonderful property manager! We have been tenants with YPA in the same property for several years now and have always found Sophie Peters, our property manager, to be lovely. She is professional, her communication is always warm and friendly, she is prompt with any issues, repairs, etc. Dealing with Sophie has made our experience renting through YPA to be an easy and pleasant one. We highly recommend using her services!!
Fantastic friendly property manager Sophie is by far the best property manager I have ever had. She really looks after her landlords and the tenants. Proactive with any maintenance on property and acts fast when the tenant raises any issues so they are fixed fast. Keep up the good work Sophie.
Best Leasing Agent I have had the pleasure of meeting. Sophie was the most professional, lovely and welcoming Leasing Agent we have ever dealt with. It was the first time we felt well cared for and welcomed to the neighbourhood. We would recommend friends and family to use YPA in Dromana for their rentals. We could not fault the experience throughout the entire two years of leasing a YPA managed property.
I had my first experience with YPA as I was looking for a rental in the area. Being new to the rental market, I was unaware of the process. Sophie Peters was the agent I dealt with and she was punctual, professional and knowledgeable. She kept me up to date with developments and was a great assistance in guiding me through the process. I would happily recommend Sophie and the team at YPA Dromana.
A great property manager I’ve been using Sophie for several years now to manage my property. Sophie has always been very attentive in getting good quality tenants to the point where I never have to worry about my property. Sophie takes great pride in her work. I have no hesitation in recommending Sophie.
Tracy & Michael Kennett
Best Rental Agent in Victoria " Sophie Peters" I have a few Rental properties and I can say without doubt that Sophie Peters has been the best . Sophie had perfect tenants for me within 7 days of listing. She is a very professional person. Thoroughly reviewed all applicants and achieved a fantastic return for our property.