I am just writing you to express my sincere, heartfelt thanks to whole YPA team, Lalor Branch for helping us in our difficult times dealing with nasty tenant in our Wallan property who breached notice of vacation twice and failed to move out at two different occasions.
I am humbled and grateful to Sabina Property Manager at lalor Branch for handling the whole situation so professionally without waste of time.Words can not express our gratitude & how grateful We are for her help . I really feel this wouldn’t have possible without her support, sincere efforts, dedication towards her work , knowledge in her field and professional approach. Things were literally dragging with the previous real estate agents where as, as soon as I moved it to her, not only she resolved whole issue and was able to evict tenants in a week time and also able to rent out our property within 2 weeks of advertising at the highest rate of $380/week in the area. She is just “magical”.
We sincerely appreciate her efforts, hard work and useful timely advice to make it happen at the earliest possible despite of her being not quite well.
She also handled our insurance claims and also dealing with VCAT in regards to the bond money on our behalf in a very professional manner.
I really believe she is one of the gems of YPA team. Since the time she has taken charge of our properties i feel very safe & have peace of mind & feel confident that its in safe hands.
I can’t finish without a mention of Tanya (at reception). She is super good too and has been great help as well throughout.
Thanks again for all your help!
Very much appreciated!!!
Have a great day!
Great service, any issues we have are quickly solved. Always in contact with us either by phone or email informing us what’s happening.
Eddi has a good knowledge on how to market your property. Work hard to get a good result. Very professional and friendly.
So helpful and Very professional, always on time , easy to deal with . definitely recommend
I remembered Peter fondly from the purchase of my first home, where he had been a pleasure to deal with, communicative and very professional. So when it came to choosing a real estate agent to sell my home, I knew he was the right choice. Peter was instrumental in devising Expand Text
When looking to buy, Andrew was quick to give us the time to explain what properties he had listed that he thought suited our criteria, whilst also keeping an eye out for those properties soon to enter the market that may be of interest to us. He was open and Expand Text
Andrew is fantastic! He sold our property in no time. He is very determined and always keeps you in the loop. Would recommend Andrew to anyone wanting to sell!
We were very keen to sell our property at diggers rest, got in contact with Andrew and he was excellent . Less than two weeks he found a buyer and the house was sold. We are very happy with the quality service he provided and the whole process was easy. Expand Text
Andrew was very professional and welcoming when introducing himself to us. He had extensive knowledge of the home we were inspecting. Overall he is was a good agent to deal with and very happy with his service.
My experience with YPA, from my initial meet with Jordan, through to my communications with Andrew, was nothing short of professional. They delivered on communication, presence and care. Thankyou to the both of you!
Communication has been excellent and the quality of tenants very good. We would like to take this opportunity to thank you very much for the exceptional service that you (Serena) and your firm have provided while the unit was under your management. Communication has been excellent and the quality of Expand Text