Jo has over 6 years experience within the real estate industry, with over 25 years of customer service experience, committed to providing service excellence at every opportunity, understanding the value of clear transparent communication
Having lived within Sunbury for over 40 years, Jo is active within the community, a member of local sporting clubs and enjoys spending time with her family, making the most of the abundance of walking trails in the Sunbury and Macedon area.
- Rate My Agent Sunbury Agency of the Year - 2019
- Rate My Agent Top 100 Agency in Australia – 2019
- Top Office Number Of Testimonials – 2019
- Top Office Number of Sales 3rd Place - 2019
- Top office Dollar Value 3rd Place - 2019
- Sales Director of the Year 2nd Place – 2019 Patrick Kilkenny
- Franchise of the year – 2019
- REB #20 Dealmaker in Australia 2018 – Lisa Totaro
- REB #46 Top 50 Women in Real Estate – Lisa Totaro
- YPA Salesperson of the Year 2013,2014, 2017,2018, 2019 – Lisa Totaro
- Highest Number of Testimonials 2019 – Lisa Totaro
- REB #42 Top 50 Women in Real Estate 2020 – Lisa Totaro
- Most Listings Sold 3rd Place 2021/2022 – Lisa Totaro
- Most Number of Sales 4th Place 2021/2022 – Lisa Totaro
- Top Office Number of Sales 5th Place 2021/2022
- Top Office Dollar Value 5th Place 2021/2022
- Outstanding Contribution Award 2021/2022 – Tracy Kilkenny
- 10 Year Service Award – 2022 Patrick Kilkenny
- 10 Year Service Award – 2022 Lisa Totaro
- Receptionist of the Year 2021/2022 – Cassandra Doria
- Runner Up Most Testimonials for Property Management 2021/2022 – Tanya Campbell
- Property Manager of the Year 2nd Place 2023 – Tanya Campbell
- Salesperson Rookie of the Year 2023 – Daniel Scarano
- Novice Auctioneer Winner 2023 – Daniel Scarano
- Assistant Property Manager of the Year 2024 - Jenni Cross
- 1st Place Highest Number of Testimonials Property Manager 2024 – Tanya Campbell
- Top Salesperson 3rd Place Dollar Value 2024 - Lisa Totaro
- Office Manager of the year 2024 - Tracy Kilkenny
Jo Diamond is possibly the best property manager I have ever had. She is efficient, empathetic and compassionate. I called on a PH after hours support and had a call back within 10 mins. Have been with YPA for 3 years and wouldn’t go anywhere else
Jo-Anne
Thank you so much for all your support and being the best agent I have had in my renting experience. I will be recommending you to everyone I know who is looking to rent in the area.
T Rose
Having Jo as our agent when Jo does our inspection on our property me and my wife like seeing Jo as she has such a bubbly personality and is so easy to get along with
Geoffrey McKenzie
I would like to thank you as our Property Manager during the 8.5 years we have stayed in this rental you have been a pleasure to deal with.
Carley
Have had a great experience with YPA Sunbury. My property manager Jo has always been helpful and found her to be very helpful, going above and beyond to make the rental experience a breeze.
Luke Waring
I would like to rent any property from you guy's you have always been great to me , no complaints here, you are a great team, thank you for your efforts over the years, it's very much appreciated.
Tracie
Been renting through YPA for 4 years now, always prompt on service requests and property manager Joanne is always friendly and considerate when completing inspections.
Amanda
Jo as my property Manager very approachable and rapid respond to my enquiries. I am a happy tenant since 2019.
Elke
The team at ypa have been so incredible, made our move the best experience, thank you so much!! And thanks Jo for being an incredible property manager
Tahlia
We have been renting through YPA Sunbury for almost two years now. Our property manager Joanne made finding and leasing the perfect property for us smooth and simple. Moving from interstate became a much better experience than what we were expecting.
Mardi
Jo from YPA has been great support in getting us settled into our new place. From the day we met Jo, she greeted us with a warm and bubbly personality. Any issue we’ve had with the property have been promptly fixed, allowing us to feel comfortable in our new home. We appreciate the team for going above and beyond. Thanks 🙂
Iszzy
YPA have been the best real estate agency that I have dealt with. Their level of professionalism is exceptional. My agent Joanne specifically is wonderful, very lovely and caring as well as being incredibly knowledgeable and helpful. I highly recommend them to anyone
Laura
The staff at YPA are friendly, professional and always willing to help. I can't recommend them enough!, Try them, you will not be disappointed! I've been lucky enough to be with YPA for the last 3 properties I've leased and the property managers I've had have been so wonderful to us, that's why I choose them time and again! I've loved their people, always give great service with a smooth and friendly service 10 out of 10 from me.
Tracie
I have been renting through YPA for a few years now and can honestly say they have been the best real estate agent I have ever dealt with. Always friendly, helpful, easy to talk with, and I have loved some of the family/kids events they put on through out the year. Highly recommended. Special mention to Jo who has been great assisting me with my lease transfer into my name!
Samantha
Excellent property manager Jo, always on to things quickly and very helpful. We have been with YPA for many years, always go above and beyond!
Cheryl
From the very beginning when we moved to Sunbury our property Manager Joanne Dimond went out of her way to get us our first rental with Ypa, she was amazing , whenever we needed things done,it appeared she dropped everything to get it done quickly,the last property we leased was up for sale ,and she was so effective on getting another property for us, which took a lot of stress for Matt and myself, couldn't ask for a better property manager thankyou so much Jo and Ypa staff members,Many thanks Leanne and Matt.
Leanne & Matt
Jo our Property Manager at YPA is amazing, always easy to approach and gets everything fixed asap and follows up. Jo is a legend !!
Daisy
I've been renting with ypa Sunbury for many years and have been very happy with their services.
Jo has been absolutely amazing at answering all questions, and helping.
Georgia
We have loved our time at this place and hope we can enjoy more in the next coming years. YPA have been amazing with everything and our property agent always makes sure if we need something done, it will be fixed right away.
Joe
The most supportive, caring realestate I have ever dealt with. Big shout out to Joanne Diamond amazing to deal with.
Aimee
I am currently renting with YPA Sunbury and directly with Jo Diamond. YPA Sunbury over the last 4 or so years of having them manage the property have been outstanding. Any issues have been rectified in a timely manner and all communication is always responded to. In many years of renting I haven't experienced such a high level of professionalism and ease with a rental agency.
Taryn
Very friendly and nice staff and agents.
Always helpful and making sure we are looked after.
Charles
Patrick kilkenny and staff including Jenni and Jo, you guys have been so wonderful in our time of need. Your professional expertise has us living in a wonderful rental while we rebuild. Thank you from the bottom on my heart xo
We are so grateful for your love and support. Xo
Maria
I have been with YPA for 3 years, Joanne is the best property manager that I have ever had, friendly helpful and an asset to YPA.
Linda
Dealing with Joanne at YPA, Sunbury - Rental Department has been a pleasure. She is professional, efficient and friendly. Her recommendation on obtaining a suitable tenant for us was very helpful.
Lucy Freestone
Highly recommend, friendly staff and extremely helpful.
Luke Kemp
Jo Dimond has recently gone above and beyond in helping us repair and re-rent our investment property. Managing this remotely was difficult and Jo's help was invaluable in getting the works completed so that new tenants could move in. Would highly recommend Jo if you are looking for a knowledgeable and reliable property manager.
Kim Cotrona
Jo at YPA has done an amazing job of managing my property.
Very grateful to have her on my team. Highly recommend her and the YPA Sunbury team!
Paul Dunnell
5 Stars!
Ethan Brodie
Excellent service.
Pay close attention to details.
Douglas Nguyen
I'm very appreciative of your continued hard work and commitment to see the terms of the lease met by not just the Tenant but myself as Owner as well.
Darren
Many thanks for your good work with managing this tenancy
Terrance
I Highly recommend YPA as they have great customer service and are very helpful with any problem you may have. I have personally never had a more pleasant experience with any other real-estate in Sunbury.
Joanne went out of her way to help me with getting my gas connection working, ...very impressed
Rose
Hi Karen,
We are speechless with all the help you and Jo have given us with this matter.
Thank you very much, it takes a big load from our shoulders right before Christmas.
Please extend our thank you to Jo, you guys are amazing.
Best regards,
Ricardo and Thalyta
Thalyta
Hi Jo,
Thank you very much for your Continual Fantastic effort helping us through the past few weeks with the whole process since our last tenant left.
Wayne & Margaret Gladstone
Jo Dimond has been an absolute star to deal with! She has been responsive, helpful and has put us at ease throughout the process. Id highly recommend Jo and her team.
Emily Bramhall
We recently had to break our rental lease. It was something I was dreading but Jo Dimond at YPA Sunbury made the whole process easy! I wish to thank her for her professionalism and making the whole process stress free and always keeping us in the loop. Thanks heaps Jo, great work!
Gethin Jones
After having owned my own home for a number of years the thought of renting a property was daunting. I spoke with the amazing team at YPA and they assured me it wasn’t going to be as massive a task as I had assumed. The team are brilliant. Was in a property shortly afterwards. Thanks to everyone at YPA. Highly recommended
Marcus
Spoke to Joanne about possible rentals she was very professional and went above and beyond to assist with our enquiry
Belinda Clarke
Great team at YPA. Jo was clear in her communication and prompt with following up on my query. Thanks again. Julie
The Love Collective
Joanne is wonderful to deal with, very professional and helpful.
Trei Kontjonis
I highly recommend YPA Sunbury, they provide excellent service
Tayla Chandelle
Have dealt with YPA Sunbury on several occasions, and always felt they cared. Joanne is especially sincere and meticulous. I could not be more impressed by the service!
Jeff Graham
A really great experience! I’m always a bit hesitant with realestate agents but I was pleasantly surprised. The team really made me feel comfortable and provided helpful and honest info. I never felt any pressure to sign on the dotted line and I feel great about my decision. Thanks again!
James Filby
I found the YPA team to be knowledgeable and professional. They communicated clearly and produced great results
Glenn Ogston
My experience with dealing with the property management team of YPA has been excellent with clear communication and excellent customer service, highly recommend
Kathleen Gough
Highly recommended YPA they provided excellent service and extensive knowledge of the Sunbury area.
Mark Rayson
5 STARS
jane hudson
Looking for a pet friendly rental, the property manager couldn’t have been helpful. Extensive knowledge of the area, excellent communication keeping us updated with any new listings.
Richard Hertaeg
Joanne was so helpful. Best service. I couldn't be happier ️
Jay Langford
Joanne valued our house last year. She was professional and organised and a pleasure to deal with.
deanne Lewis
I found the ypa property management team very helpful
Lily Kereopa-ure
YPA Sunbury have managed my investment property for the last 8 years. They have done a fantastic job over that time, I really couldn’t fault them. They have always been very friendly and honest. Joanne has been extremely timely with all correspondence and I would highly recommend her and her team for all your property management needs.
Kym Dimond
Thank you Jo Dimond for all your assistance and help. It was a pleasure speaking to you and guiding me with all your knowledge. Will stay in touch.
Helen Stewart
Jo Dimond is my most friendly person l have ever meet Jo will all ways do her best to help you out go YPA you have a winner there
Heather Cowling
Rental departments great. Jo and Jenny are very helpful, would recommend YPA.
Max Stewart
Great Team at YPA!
Especially Joanne Dimond YPA Sunbury
Tony Page
Jo is an absolutely lovely person to work with. She had answers for all my questions and was extremely helpful! very impressed with YPA Sunbury
Phoebe Hall
Found my experience with YPA to be both Professional and Personal delivering what they had promised me on time. Very attentive staff and would recommend their services.
Lee Long
If you want something done find a busy person !! Joanne is so helpful and professional… highly recommend
Andrew Phillips
I would highly recommend Joanne Dimond. With her extensive knowledge and experience, combined with her patient approach, Joanne made an otherwise stressful event into a smooth and successful process.
Diane Phillips
Joanne from YPA Sunbury was very helpful with my enquiry regarding rental properties
Jenny Loten
Joanne is absolutely amazing, the best property manager I have ever had. Any queries or anything I need is answered promptly and with great kindness.
Jodie Phillips
Thank you Jo for your Excellent customer service the other day.
Your knowledge in the housing rental market and your professionalism is amazing and I would highly recommend you and YPA to my friends and family.
Heather Aston
5 STARS
Winsley
Joanne is a wonderful property manager, is very helpful and kind. Always answers my questions!
Madison Page
Hi there,
Just wanted to say a big thank you to Jo Dimond for being absolutely amazing and understanding in a hard living situation and going above and beyond to do her best to help, just wanted to let you know that none of that went unappreciated. Have a great Christmas and a Happy New Year ?
kind regards
Rebecca Lane