Ella Johnstone is a dedicated and highly organised professional who thrives on helping people and supporting successful outcomes for both clients and her team. As Personal Assistant to the Director, Ella works across a broad range of responsibilities including client care, sales support, campaign coordination, administration, and business operations. Her versatility and proactive approach make her an invaluable part of the YPA team, ensuring everything runs smoothly behind the scenes while helping create an exceptional experience for buyers and sellers alike. Ella is passionate about delivering outstanding customer service and building genuine relationships. Known for her positive attitude, attention to detail, and willingness to go the extra mile, she is committed to ensuring every client interaction reflects the high standards, professionalism, and people-first approach that YPA is renowned for. With a strong focus on communication, organisation, and support, Ella takes pride in helping clients feel informed, valued, and confident throughout their real estate journey. Her dedication to both her team and the local community makes her a valued member of the YPA family and an important part of achieving exceptional results for clients every day.