Carissa Theocharous

Customer Service

Carissa possesses a passion for her local community and helping others. Having lived in Caroline Springs her entire life she is a familiar face around the local and surrounding areas. Therefore, it comes as little surprise that Carissa describes getting to meet new people every day as the best part of her role as Customer Service Office. Having witnessed firsthand the expansion and development of the local community, Carissa enjoys being a part of the fast paced real estate industry. Carissa is extremely organised, professional and efficient with her time management, she appreciates the importance of providing every customer an exceptional experience and takes the time to build strong relationships with her clients. Carissa looks forward to contributing to the success of your marketing campaign should it be for Sales, Rentals or Investment properties. She can be contacted in the office during business hours and looks forward to liaising with you.

Andrew has a great positive can do attitude, providing us with great support and guidance on what we should do whilst selling the property. The sale went through quickly with minimal fuss. Andrew stayed in contact daily which gave us the confidence he had our best interests at heart. Thank

Christine Aarons – Vendor - KINGS PARK

I liked Joel the minute I spoke to him. He was extremely professional, easy to deal with and has a wealth of knowledge in the industry. Joel was always willing to go above and beyond to help and openly asked for feedback on his service. I felt comfortable trusting Joel


He is trustworthy and easy to be with. In a short span of time we were able to learn how a good sales person he is. He builds up a good relationship to his clients and we thank him so much!

Jewel & Jose

The whole process was quick and easy. Andrew knew what he was talking about and had a lot of knowledge which was easy to see. I felt comfortable throughout the whole process. Well done to Andrew and the YPA Team.    

Brenda Nelson

Caroline Springs Office Members