Hi Nancy,

I just wanted to acknowledge Kathy’s service over the past few months. The tenants at my property have been really demanding (they are known to me) and have tested my patience.
Kathy has been very patient in dealing with them and makes sure all the issues are resolved to their satisfaction as well as my satisfaction. She has always replied to my emails/phone calls on time and again it has always been with a smile.

Working in a service industry I do understand how important customer service and Kathy has exceeded expectations. I can go on about praising her but I don’t want to write a long winded email.
Good luck to you and your team. Please feel free to call me if you have any further questions.

Regards

Great service, any issues we have are quickly solved. Always in contact with us either by phone or email informing us what’s happening.

Frank7954, Landlord - HILLSIDE

Eddi has a good knowledge on how to market your property. Work hard to get a good result. Very professional and friendly.

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So helpful and Very professional, always on time , easy to deal with . definitely recommend

Fernando7697, Vendor - CRAIGIEBURN

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Dylan, Vendor - HILLSIDE

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StephenMariana, Buyer - CAROLINE SPRINGS

Andrew is fantastic! He sold our property in no time. He is very determined and always keeps you in the loop. Would recommend Andrew to anyone wanting to sell!

HassandHaj, Vendor - CAROLINE SPRINGS

We were very keen to sell our property at diggers rest, got in contact with Andrew and he was excellent . Less than two weeks he found a buyer and the house was sold. We are very happy with the quality service he provided and the whole process was easy. Expand Text

Mona25364, Vendor - DIGGERS REST

Andrew was very professional and welcoming when introducing himself to us. He had extensive knowledge of the home we were inspecting. Overall he is was a good agent to deal with and very happy with his service.

Tia10, Buyer - PLUMPTON

My experience with YPA, from my initial meet with Jordan, through to my communications with Andrew, was nothing short of professional. They delivered on communication, presence and care. Thankyou to the both of you!

Charlene, Vendor - CAROLINE SPRINGS

Communication has been excellent and the quality of tenants very good. We would like to take this opportunity to thank you very much for the exceptional service that you (Serena) and your firm have provided while the unit was under your management. Communication has been excellent and the quality of Expand Text

Rosa, Landlord - BROADMEADOWS