Professional, patient and genuine
Being newbies to the market, we were nervous about finding a desirable good home within our budget.
Kate, with her genuine and friendly interaction, made the process quite smoother and faster than we could have imagined. She always heard our minor concerns without judging and vividly explained and comforted us with the details. Her attention to detail and knowledge of the property helped us to understand the property and the procedure better.
We would highly recommend her for buying a good property.

Narendra & Lakshmi – Purchaser -
Melton
Shane is very eays to talk too, can ask him questions anytime of the day, has the patcience to explain everything to you multiple times. He makes buying a house very easy.
Joseph & David – Buyer -
Melton
On time great work. Highly recommended
Prabhjot – Landlord -
Melton
Shane is a top professional, highly recommended to everyone!
Lana – Vendor -
Melton
Over the intervening 8 years, Serena Demirtas has managed the unit to our complete satisfaction. From your point of view, there has not been much to do as we have had only two tenants, with John Rowan the last and he was there for 4 years. As you may know, John sadly passed away recently which meant we had to call on the resources of your firm. We are pleased to inform you that we…Expand TextOver the intervening 8 years, Serena Demirtas has managed the unit to our complete satisfaction. From your point of view, there has not been much to do as we have had only two tenants, with John Rowan the last and he was there for 4 years. As you may know, John sadly passed away recently which meant we had to call on the resources of your firm.We are pleased to inform you that we have dealt with a highly professional, efficient & friendly team. In deciding what refurbishment was required, organizing trades people and suppliers, dealing with the body corporate and managing some insurance matters, Adil Demirtas and Serena have provided excellent service.When it came to finding suitable tenants, Serena has been diligent in finding people that met our brief. She kept us fully informed on all developments which we found very reassuring. Although we have no interest in selling, we were curious to find a market valuation. Sales staff responded within 48 hours with a comprehensive report.You must feel very satisfied in being at the forefront of a first class business.Wishing you and your team every success in the future.
Shaylee Thorpe – Landlord
Craigieburn

5 star service! Switched from another agent and have been Dealing with adil and Serena with my rental properties for the past few years and never looked back! Great understanding and give expceptional advice! Look no further

Jessice Fagan – Landlord -
Craigieburn
I would like to thanks Adil for his professional service. He has taken the burden off my shoulders to manage my investment properties. He is handling everything in well managed and professional way. I recommend him to all.
Shailen Garg – Landlord -
Craigieburn
Outstanding and professionlism is the word. Both Serena and Adil have been maintaining our property as family and looking forward for our long lasting relationship. We are so glad and relaxed to be with YPA!
Ashish Sikka – Landlord -
Craigieburn
Ryan and Jeremy were very helpful in assisting with the auction of my delahey property. They went above and beyond for the best result on auction day. Thank you very much happy customer
Li Min Lie – Vendor -
Melton
Eddi is a professional gentleman who gives you ample space while making decisions. He is unlike other salesguys who are pushy and want you to make hasty decisions.
Ritu9 – Buyer -
Craigieburn
Vickie is very cooperative ,transparent .I got her support even after hours in case of emergency . Thanks for your all cooperation.
Faruk4323 – Buyer -
Bacchus Marsh
Eddi worked with us in a very stressful time and was understanding and quickly sold one of our properties. He returned all my calls, didnt pressure me in any decisions so Id definitely recommend and use Eddi again in the future!
EbruY – Vendor -
Craigieburn