⭐️⭐️⭐️⭐️⭐️ Review for Jess We feel so lucky to have Jess as our Property Manager. Renting a home can sometimes be stressful, but Jess has made the entire experience smooth and enjoyable from the very start. She always goes above and beyond to support us, listens to our needs, and makes sure we feel comfortable and cared for in the property we rent. Jess is incredibly responsive, understanding, and proactive. She never hesitates to help or find solutions, and she does it all with genuine warmth and kindness. It’s rare to find someone who not only manages a property so well but also truly cares about the people living in it. Thanks to Jess, we’ve always felt at home, supported, and valued as tenants. Her kindness and dedication are unmatched, and we couldn’t recommend her more highly!

Jessica McCarthy from YPA has been an outstanding property manager for us. Her professionalism, dedication, and proactive approach truly set her apart. She consistently goes above and beyond to ensure everything runs smoothly for both the owner and the tenant. Jessica’s communication skills are exceptional – clear, timely, and always respectful. She keeps us informed at every step and handles any issues promptly and efficiently. It’s clear that she genuinely cares about delivering the best outcomes for everyone involved. We feel very fortunate to have Jessica managing our property and have complete confidence in her capabilities. Keep up the fantastic work, Jessica – you're truly at the top of your game!

Jessica is an excellent Property Manager and she is fantastic to deal with. She genuinely cares, is always available for any enquiries - (no matter how big or small!), and her attention to detail really makes her a pleasure to work with. Thank you.

To say I’ve been impressed by Jess at YPA is an understatement. Right from our entry report, to communication during and ending our lease she has been nothing shy of professional, personable and human. I know human is a funny thing to compliment someone on but Jess’s relatedness and understanding is something a lot of people and businesses lack. As an investment property owner, and a tenant myself. I would have no hesitation in recommending YPA and Jess to anyone.

I cannot recommend Jessica highly enough as a property manager! Managing my two properties in Queensland while being based in interstate could have easily become a stressful and uncertain experience. However, Jess has made it seamless and stress-free every step of the way. Her communication skills are outstanding. She consistently keeps me informed in a timely and clear manner, ensuring I’m always aware of important updates or any issues. Jess conducts thorough routine inspections of both properties, providing me with detailed reports promptly. Her proactive approach in identifying potential issues early on has been invaluable—she’s able to catch things before they escalate into costly repairs. Jess has also found excellent tenants for both properties who take good care of the properties and always pay their rent on time. This has given me even more peace of mind, knowing that my properties are in good hands. On top of that, Jess consistently goes above and beyond by organising necessary work with experienced, reliable, and reasonably priced tradespeople. I always feel confident that any repairs or maintenance are in capable hands, and that I’m receiving excellent value for money. Thanks to Jess, I have complete peace of mind knowing that my properties are being cared for with the utmost professionalism and attention to detail. If you’re looking for a property manager who genuinely cares and consistently delivers exceptional service, Jess is the one to trust!

I’ve had an excellent experience with Jess at YPA. She is always responsive and goes the extra mile to provide support and answer questions. From maintenance requests to general inquiries, Jess handles all property management requirements efficiently. Highly recommend Jess and the team at YPA to help with your property.

Steve and his team are A class. Honest and has common sense. Jessica is a true professional. Great communication and always available to fix tricky situations. Highly recommend.

What a great experience we have had with ypa and Jessica. She took on our property from other agencies who gave us the bare minimum. She worked hard to sort out issues we had with the tenants. Always prompt with replying to messages, emails or calls. Did what she said she would every time. Jessica has great people skills also and understands what's required to connect with both the Tenant and owner. 100% recommend ypa and Jessica

Jess has been amazing to work with, especially with prompt response to communications.

I'm a tenant of YPA Queensland, and I've been dealing with Jessica as my Property Manager. I've had a few issues to deal with in my Tenancy, and Jessica has been nothing short of extremely helpful and approaches problems with the utmost professionalism. It suffices to say that if Jessica is your Property Manager, you're in great hands.

YPA, the REAL estate, From the day I met Steve, it was mutual respect A hard working Aussie bloke who cares about his clients He vouched for us after only a brief encounter Since being a client of YPA, it’s been nothing but a breeze thanks especially to one person, Jess, the property manager For one singular woman to liaise between landlord, body corporation & tenants she has done nothing but excel & deliver. To think this is just one property out of the countless others she may be dealing with I have to take my hat off to her. Her people skills and level of empathy to simply clients is remarkable All situations were not addressed without solutions & patience So YPA, it’s not over yet & quite frankly I don’t want it to be But I wanted to say thank you, for putting your people first I’d do it all again

Jess is by far the best property manager my partner and I have had, she's easy going, professional, always willing to help and treats you like an actual human not just things she has to deal with, I can't recommend her enough. YPA is a refreshing change from the norm thats out there currently!

Great communication, efficient service.

Jessica is an excellent Property Manager and she is fantastic to deal with. She genuinely cares, is always available for any enquiries - (no matter how big or small!), and her attention to detail really makes her a pleasure to work with. Thank you.

To say I’ve been impressed by Jess at YPA is an understatement. Right from our entry report, to communication during and ending our lease she has been nothing shy of professional, personable and human. I know human is a funny thing to compliment someone on but Jess’s relatedness and understanding is something a lot of people and businesses lack. As an investment property owner, and a tenant myself. I would have no hesitation in recommending YPA and Jess to anyone